How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%90+12.7Replies to reviews 7%45+3.2Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREWhite Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired White Heating & Air Conditioning for 8 kinds of job.
White Heating & Air Conditioning for water heater installation
Clear ✕All 62 Google reviews tagged “Water heater installation”
Water heater installed next day that I called and was very helpful going over the instructions for operation. Left the work area very clean. Will use them again for sure.
Great service and tech
Very friendly and always very helpful. Would highly recommend them
Awesome Customer Service & Friendly, Courtesy, & Prompt. Answer any questions I had with respect & a very nice manner!!
So far great. Knowledgeable and competent.
Quick response and very satisfied with the professional service
Very knowledgeable and shared information
Excellent service and a very quick water heater replacement. Ashton did an absolutely amazing job. Left no trace of ever even being here besides the new water heater. I would absolutely recommend him and whites heating and cooling to everyone! Very prompt and professional! Thanks guys!
Highly recommend 👌 very professional and installed everything correctly and looks amazing and feels amazing
It was a challenging project to begin with and the White team did an excellent job. I can't thank them enough.
Both guys were great and were to my house basically in 15min. We use Whites H & AC for our air conditioner and heater also. Top notch group of people and will always use them.
Having our trusty 27 year old water heater start leaking over the weekend was very stressful. By Monday morning we had our estimate done by 10:30am and after accepting the quote our installer arrived by 11:30am and our installer was very courteous and efficient. Thank you again White Heating and Air Conditioning for…
Old water heater thermostat/pilot was going bad, plus the tank was close to its end-of-life, so it was better to just replace the whole tank instead of just replace the pilot electronics. Ordered and installed within 48 hours. It was very cleanly done and professional.
Cash did a fantastic job replacing my hot water heater. He explained everything I wanted to know.
Amazing service with removal of old hot water heater and installation of new hot water heater. The gentleman whom we talked to the night before walked us through everything with the old hot water heater. Definitely would recommend White as a returned customer for the furnace I will continue to do business with them. Highly recommended!
Delivered on time, professional throughout despite a tough job and cleaned everything up like they were never here!
Ashton and Cash were here on time and installed our new water heater very quickly and efficiently. It is housed in very tight place and the original install when the house was built left a little to be desired. It now looks professionally installed. They did a great job!!
Honest which is a big plus for me. I would recommend them and they will be my go to.
Professional and knowledgeable technicians. I will continue to use them - very reliable.
Work was performed quickly and professionally. I plan to have them do the work whenever the need arises.
White’s was especially prompt. From the time I discovered we needed a new hot water tank until it was installed, less than 24 hours elapsed. Ranita, Robin, Rico, and Cash were knowledgeable, professional, didn’t try to upsell me, and again, prompt. Just took a shower and the water was just right!
Experience was great from start to finish.
Prompt and courteous
Cash and Ashton were friendly and did a great job.
Ashton did a phenomenal job considering the convoluted piping system done as a result of a home remodel several years ago. He showed up at the time he said he would be here. He described the process he would have to go through in order to complete the work. I honestly wasn't expecting to pay what i ended paying.…
The installer, Cash, was polite, thorough, and answered all my questions.
Smart, hard working guy! Able to fix a boiler about 30 yrs old😀. Amazing 👏. Had another great experience with Cash who braved a foot of snow to shovel his way to the house to get me a new hot water heater. He did an awesome job and connected it to my boiler system A hard worker in very difficult conditions!!
Tech was very professional as he gave me the bad news that I needed to replace mtmy hot water heater.
Service was great. Very friendly and knowledgeable.
Excellent service! I would recommend White Heating and Air Conditioning to anyone in need of repairs or new equipment.
White heating and Air conditioning came out immediately when I had an emergency gas leak in my furnace and hot water heater. They sent techs out and found the problems, and installed a new hot water heater very quickly. Cash was very professional and efficient and did an excellent job! They will be my go-to company…
The technicians were friendly, courteous, and knowledgeable. We have confidence in their equipment and service as well as being able to depend on their commitment to stand behind their product and work.
White Heating and Air Conditioning did a very professional and tidy job installing a split air conditioner and heating system. Trevor, our installer was very professional, polite and knowledgeable about the system he put in a spare bedroom for our house. He took the time to show us how to use the system and was very…
Called and got a new water heater installed on the same day! Technicians were very courteous and helpful. White is always the best in our book!
The service call happened quickly with extreme professionalism, the options were explained well and the work needed was scheduled the following day. I am a happy customer!
Very timely, great expertise and knowledge. Ashton explained things in great detail.
Great service and Cash was awesome to work with.
Great experience! They came out for an inspection and got us on the schedule for a new water heater the very next day.
I couldn’t be more pleased. A solid 12 on a 10 scale.
Cash installed a new water heater for us. He was professional, thorough, efficient, and did a wonderful job! Everything is working well and we are pleased. I highly recommend White Heating and Air Conditioning for all your heating and cooling needs. Top notch service! Thank you!
I found a leaky water heater early in the morning. I called White’s at 8 AM and they had a person to my house at 9! He gave me options for replacing the water heater. Once I selected an option, the installer was on his way and arrived by 10! Ashton was polite, courteous, and very professional! He made sure to not…
My 19-year-old hot water heater finally bid me farewell. I looked to the Internet to provide me with reviews of various companies and noticed White got rave reviews. I was also familiar with the name from TV commercials. Robin came out and took time to explain everything to me, and patiently answered my questions.…
These three gentlemen were here 3 hours struggling up and down stairs with some heavy Navien parts and a lot of piping, tools, etc. They never seemed to tire out and were always friendly when I asked a question.
White air conditioning and heating did everything they said they would, and on time. They were very professional. The work was done neat and fast for the job they had to do I highly recommend them.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 236 | $209–$1.2k |
| HVAC system maintenance | 129 | $114–$453 |
| A/C system maintenance | 92 | $78–$351 |
| Heating system repair | 75 | $188–$867 |
| Heating system installation | 71 | $1.4k–$2.4k |
| Water heater installation | 61 | $1.2k–$2.8k |
| Heating system maintenance | 58 | $78–$293 |
| Cleaning | 54 | $172–$340 |
