How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%96+13.6Replies to reviews 7%91+6.4Craft & service penalty87−1.3Momentum penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREWhite Knight Roadside & Towing
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #100Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 250 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired White Knight Roadside & Towing for 8 kinds of job.
White Knight Roadside & Towing for car towing
Clear ✕All 38 Google reviews tagged “Car towing”
Showed up within a half hour of calling and even gave me a ride to the shop. Extremely helpful and friendly. I will be calling them again if I need a tow.
Fast pick up and great customer service! Ty!!
Fast reliable and affordable.10/10 would definitely recommend to a friend.
Great service and very friendly. Towed my car Great price didn't brake the bank!
Garth was so friendly and helpful with the difficult towing of a vehicle without front wheels and a pallet of parts. It looked like an impossible job but he took care of it quickly and with care! I’m so appreciative, thank you Garth!
Service was wonderful. I called & they had me towed in 20 minutes. Price was right as well. Appreciate good customer service, great overall experience.
White Knight Roadside & Towing nailed it tonight! My wife got a flat this evening and when I went to help change the spare, it was flat too so we ended up needing a tow on their flatbed. They arrived in record time and hauled it off to the auto shop. I thought I was going to be waiting for a long time, but was…
Garth at White Knight towed my car and made it as enjoyable as can be when you’re having to get your car towed. He arrived quickly and helped me troubleshoot my car issues, including calling my car shop multiple times to coordinate. Extremely helpful and lived up to the name “White Knight”! Felt well taken care of.
Broke down at a stoplight in the middle of busy traffic. We did not know where we were at because we’re not from Grand Rapids. The tow truck was there within 10 minutes, before the police. Flatbed the truck to a shop, let us go with him, went beyond what he was supposed too. Professional, kind, and FAST. Would definitely recommend White Knight.
So helpful with our tow and went above and beyond to assist me. Great price and great service.
The driver arrived in 15 minutes after the phone call ended .he was very Knowledgeable and curious. excellent experience would recommend White Knight to anyone.
Amazing company!!! They towed my truck 1342 miles one way on a Saturday, after I got stranded. They were incredible, very punctual and very nice people. I recommend them 200% !!!
My son's car broke down in G.R at 8 PM and he's from Muskegon. Very speedy, good service and affordable. Thank you
This was a great towing company. He came Fast and he fixed my problem with the car. Me and my family will only be using this tow company from now on.
Prompt arrival and service. Also, very helpful when alternative drop off was needed. Went out of his way to help me.
I wish i had 4 hands just so i can give these guys 4 thumbs up! … after i ran over a crowbar downtown with my sprinter van and popped my tire they came thru and saved the day quickly & efficiently. Friendly & hard working. I highly recommend 10/10
An excellent service. They were super busy and quoted me a certain time and when they were running behind they squeezed me in in a timely manner because they are committed to their word. I got help from the owner operator. Great business, great professionalism. I highly recommend using White Knight Roadside & Towing.
Timely and awesome to work with. They hauled my vehicle safely and quickly. Thank you White knight towing!
I've had many great experiences with White Knight towing. Garth is incredibly kind and generous. He's also incredibly skilled with his equipment. I've watched him handle some pretty difficult situations in that truck with ease and confidence.
Absolutely the BEST! Great service and very professional.
BEST towing/service company in Grand Rapids. We were in a rough situation and the owner Garth took care of us with VERY reasonable prices and excellent service. He runs a great small business and you can't go wrong with his service. Take my word of advice and choose White Knight Roadside & Towing for your next tow service.
Amazing service. Garth runs an excellent business and had very fair prices. Helped me when stranded 30 minutes away from my apartment and was very nice and friendly. Had a dog with us too and was very accommodating. I would highly recommend.
The driver was wonderful with communicating to me when he would arrive, had a really positive attitude and over all professional! Lucky to have him!
Needed a tow from downtown GR to Walker at lunch hour. Prompt. Great service.
Garth was very professional and speedy. Took him no time at all to hook up my vehicle. Thank you Garth.
These guys are great! They communicated very well and made sure that I my truck got to where I needed it on time even though they were down a driver. Great Service I Would Recommend This Company If You Need Your Car Towed.
Garth was on point in what he was doing. No complaints, good service!!!
Great service definitely using White Knight Towing from now on !!!!
Towed my sons car from Calvin University to a place to get worked on. Very friendly, on time (actually slightly early), and was slightly less than every other place I called. I would use them again in a heart beat, no questions asked. I’m glad to know that we found a business that my son can use when he is away from…
very professional and great customer service
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 38 | — |
| Special vehicle towing | 12 | — |
| Tire change | 7 | — |
| Local hauling | 6 | — |
| Car lockouts | 5 | — |
| Long distance hauling | 4 | — |
| Battery service | 4 | — |
| Battery | 3 | — |
