Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
White Knight Roadside & Towing holds a 4.9 rating from 250 reviews, with customers frequently citing rapid response times, clear communication, and affordable pricing for services like flat tire changes and vehicle towing. Drivers often note the helpfulness of staff during roadside emergencies, such as assisting with stuck vehicles or medical situations. However, low-star reviews indicate concerns regarding unauthorized vehicle towing from business locations and high storage fees, while one critic noted a technical error in tire installation.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
250 Google reviews we collected
Phrases our text analysis found in 202 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 202 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The most professional towing company I have ever delt with.”
“…ed my vehicle towed and essentially secured ASAP and they were there within an hour putting my vehicle on a flatbed and bringing it to where I needed…”
“Joe did an outstanding job providing quick and efficient service in changing out my flat tire.”
“I had him tow it to my house with a very messed up passenger wheel etc and he managed to get it on the truck with ease and then he even put it in my g…”
“I would definitely recommend his company to anyone needing roadside assistance.”
“Great price, great service, and overall great experience.”
“They were super kind, understanding, and communicated well.”
“I can honestly say I am never using a different towing company in Grand Rapids again.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired White Knight Roadside & Towing for 8 kinds of job. Pick one to see what they paid and said.
Garth, the owner stopped out on the side of the road when he saw myself and another individual helping with a possible medical emergency. He placed his truck in harms way to ensure we didn’t get injured. He is a genuinely caring and kind person. I wholeheartedly recommend supporting him and his company.
While Knight Towing and Roadside recently helped me with a flat tire. Joe was prompt, friendly and professional. Joe did an outstanding job providing quick and efficient service in changing out my flat tire. I would definitely recommend his company to anyone needing roadside assistance.
Drivers dont know how to drive cut people off in the highway clearly should have a call
Garth from White Knight Roadside & Towing totally exceeded my expectations. I was broke down in the right lane of M-21 in front of Amway. It was raining and Garth asked what happened and he said thank you and go seat in my truck I will help you. He made me feel so comfortable. He could tell how much anxiety in had.…
The most professional towing company I have ever delt with. Always call these guys no one else can beat there prices.
Joe was very quick and Johnny on the spot! Outstanding service and joy to talk to even. (Quite funny ) he was a Godsend! Quick and efficient. But also very affordable! Beyond affordable actually! Thank you!
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 38 | — |
| Special vehicle towing | 12 | — |
| Tire change | 7 | — |
| Local hauling | 6 | — |
| Car lockouts | 5 | — |
| Long distance hauling | 4 | — |
| Battery service | 4 | — |
| Battery | 3 | — |
4.9 ★★★★★ 250 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great guy! Good pricing and very helpful ! Also got to me very quickly .
Garth, the owner stopped out on the side of the road when he saw myself and another individual helping with a possible medical emergency. He placed his truck in harms way to ensure we didn’t get injured. He is a genuinely caring and kind person. I wholeheartedly recommend supporting him and his company.
Great communication!
Thank you, Rylee.
While Knight Towing and Roadside recently helped me with a flat tire. Joe was prompt, friendly and professional. Joe did an outstanding job providing quick and efficient service in changing out my flat tire. I would definitely recommend his company to anyone needing roadside assistance.
Thank you for your, Business!!
Great dude and affordable towing
Thank you! We are here anytime you need us.
Drivers dont know how to drive cut people off in the highway clearly should have a call
Thank you for your input, Sarah. Can you please let me know when and where this took place?
Garth from White Knight Roadside & Towing totally exceeded my expectations. I was broke down in the right lane of M-21 in front of Amway. It was raining and Garth asked what happened and he said thank you and go seat in my truck I will help you. He made me feel so comfortable. He could tell how much anxiety in had. Especially after I had over 200 cars and trucks go by. Not one person stopped to help me. Garth made me feel comfortable after a really tense situation.
The most professional towing company I have ever delt with. Always call these guys no one else can beat there prices.
Thank you, Amanda!
Joe was very quick and Johnny on the spot! Outstanding service and joy to talk to even. (Quite funny ) he was a Godsend! Quick and efficient. But also very affordable! Beyond affordable actually! Thank you!
Garth is the best🙏 Thank you so much!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
