Experts Reviews · Company report
White Rock Pet Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

White Rock Pet Grooming

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 151 pet services · 4.9★ from 670 Google reviews

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.White Rock Pet Grooming is better than 95% of pet services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.White Rock Pet Grooming is better than 92% of pet services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.White Rock Pet Grooming is better than 100% of pet services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.White Rock Pet Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.White Rock Pet Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.White Rock Pet Grooming is better than 43% of pet services.C
43

Reviews for your job

Customers hired White Rock Pet Grooming for 8 kinds of job.

White Rock Pet Grooming for dog ear cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog ear cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Dog ear cleaning”

LoriLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Mochi got a makeover; after having to wait out the ice to get back in to see her favorite groomer! Take a peek at how pretty she is now! 1 shot of before and 4 glamour shots!

Customer photo from Lori's reviewCustomer photo from Lori's reviewCustomer photo from Lori's review
Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
DianthaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great staff. Beautiful grooming even in my crazy poodle puppy

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
CarolinaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

These folks are awesome!! I’ve been going to them for several years now. The location is terrific, the people there are super friendly, very obviously dog lovers. Their prices are reasonable & fair. The facility is clean & well presented. One day, I had a last minute need for a bath for my fur baby. They worked her…

Reasonable priceDog ear cleaningDog groomingDog flea and tick treatment
Lawrence7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Always a great experience. Professional, friendly and knowledgeable staff!

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Gloria15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Peaches look’s so beautiful!!!! She is 16 and they handle her so well and with great care. When I took peaches to other grooming places she always shivered and looked scared. She doesn’t react this way when she goes to white rock grooming. If you have an older dog take them here, they know how to handle older dogs.

Great priceDog ear cleaningDog grooming
LeslieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our dogs love it here- the staff is professional and kind and the dogs get the best baths and grooming care at a very affordable price! They look AND smell pretty instead of lwet dogs like when I drop them off

Customer photo from Leslie's reviewCustomer photo from Leslie's review
Dog ear cleaningDog anal gland expressionDog grooming
LindyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

White Rock Pet Grooming became my favorite groomer when I was the owner of my beautiful standard poodle. I had tried many shops around town and no one was consistent and kind like they are! Now that she has crossed that rainbow bridge, I have an Airdelle Puppy and he is getting the same incredible treatment! As long…

Great priceDog ear cleaningDog anal gland expressionDog grooming
TSLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We love White Rock Pet Grooming and so does our dog. We feel so fortunate to find the most wonderful groomers and loving staff.

Customer photo from TS's review
Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
stephen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been taking my dog here for some years now. Daisy loves to go here and is always happy when she comes home looking and feeling amazing.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Gabriela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Our blind foster fail is treated very well there. He’s comfortable with the grooming and bathing where at home I can’t wipe him down without him snapping. Thanks WRDG .

Customer photo from Gabriela's review
Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I bring my Daisy here! Every time she always looks beautiful after! The staff is also so very friendly and you can tell they care!

Great priceDog ear cleaningDog groomingDog nail trimming
B4LightLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

In and out in a breeze. He never looked so clean and fresh. He was sounding like fred astaire on my hardwood floors. His nails were like eagle talons. And he was fluffed up like a wild beast. Loved it..

Reasonable priceDog ear cleaningDog grooming
SusanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had some mats cut out of Ollie‘s ears! I wanted to make sure that they didn’t have to shave his ears on his grooming appt! They did a great job!

Reasonable priceDog ear cleaning
Kimberley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We love White Rock Groomers! Our dogs look so good for a reasonable price and they even handle our naughty puppy so well:)

Great priceDog ear cleaningDog teeth brushingDog full service grooming
Victoria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I absolutely love this place. I’ve been bringing my dog here since she was a puppy, and despite not being a fan of most people, she truly adores the entire staff. She’s always excited when I pick her up, which says so much about the care she receives. Not only does she come home happy, but she also stays clean and…

Great priceDog ear cleaningDog anal gland expressionDog grooming
AngelLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always good service

Dog ear cleaningDog groomingDog flea and tick treatment
Marshal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My Baby gets cut from a professional, not just a groomer. She loks fantastic and they listed to my preferences. Price is a little high, but I have a bog dog. Friendly staff, timely service. Consistent!

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Kay10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Every time I take my dog, Lady to White Rock Pet Grooming, Gabby our groomer, does a great job in doing everything I ask them to do. I am extremely happy with their services!

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

She is so clean and fluffy.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The only groomers we will go to! They always do a great job, rates can't be beat, they are friendly and professional, and our dog loves them!

Great priceDog ear cleaningDog anal gland expression
AngelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

White Rock Grooming always takes amazing care of my German Shepherd, Cezar. Every visit, they do a consistently great job he comes back looking sharp, smelling fresh, and most importantly, happy and relaxed. The team is professional, reliable, and clearly cares about the dogs they groom. I trust them fully with…

Great priceDog ear cleaningDog groomingDog bathing and blow dry
DavidLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My siberian husky enjoyed the visit. She is clean and much care was given to her. Thank you and that backroom was hair ball central.

Great priceDog ear cleaningDog bathing and blow dry
Juanita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been taking Juan Diego to White Rock Pet Grooming for a few years now. The staff is always very attentive and good to Juan Diego. They do a great job at grooming him. 10 out of 10! I definitely recommend White Rock Pet Grooming for all your dog's needs.

Reasonable priceDog ear cleaningDog bathing and blow dry
AngelLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have a small, nervous dog who I usually bathe at home and take to the vet for nail trims. White Rock Pet Grooming handled him extremely well and did an amazing job. I will definitely take him back!

Great priceDog ear cleaningDog anal gland expressionDog grooming
Glen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. I never have to worry about my dog. He loves going to see them.

Great priceDog ear cleaningDog bathing and blow dry
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Great priceDog ear cleaningDog anal gland expressionDog flea and tick treatment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

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