Experts Reviews · Company report
White Rock Pet Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

White Rock Pet Grooming

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 151 pet services · 4.9★ from 670 Google reviews

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.White Rock Pet Grooming is better than 95% of pet services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.White Rock Pet Grooming is better than 92% of pet services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.White Rock Pet Grooming is better than 100% of pet services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.White Rock Pet Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.White Rock Pet Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.White Rock Pet Grooming is better than 43% of pet services.C
43

Reviews for your job

Customers hired White Rock Pet Grooming for 8 kinds of job.

White Rock Pet Grooming for dog grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Dog grooming and styling”

LoriLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Mochi got a makeover; after having to wait out the ice to get back in to see her favorite groomer! Take a peek at how pretty she is now! 1 shot of before and 4 glamour shots!

Customer photo from Lori's reviewCustomer photo from Lori's reviewCustomer photo from Lori's review
Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
ShellyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

They do fine, and our dogs don't freak out entering, so they must handle them well. My only criticism is they do what they want, not necessarily what you ask for, but grace is given because my dogs aren't exactly easy to manage.

Dog anal gland expressionDog grooming and stylingDog nail trimming
EmilyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

White Rock pet grooming always leaves my pups looking absolutely gorgeous and they truly know how to give a quality cut based on the coat of the dog. Knowing that my dogs both have undercoats, they NEVER apply shears to their actual fur and use scissors so their fur keeps the integrity! Bear and Ted always come home…

Customer photo from Emily's reviewCustomer photo from Emily's reviewCustomer photo from Emily's review
Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Gabriela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Our blind foster fail is treated very well there. He’s comfortable with the grooming and bathing where at home I can’t wipe him down without him snapping. Thanks WRDG .

Customer photo from Gabriela's review
Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
CarlLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I was so worried about finding a quality groomer for my doggo after moving to Garland. White Rock has not disappointed me. They are fast, thorough, and affordable. Even with a $10 tip they are less costly than my previous groomers and do a fantastic job. My doggo is always happy when I pick her up and she looks and…

Great priceDog groomingDog bathing and blow dryDog full service grooming
JessicaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My boy looks so handsome! Friendly with excellent service. Loved how quickly he was ready for pick up!

Great priceDog groomingDog bathing and blow dryDog teeth brushing
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We love White Rock Pet Grooming! It’s the only place we trust taking our anxious doodle to. They always do such a good job

Great priceDog groomingDog bathing and blow dryDog full service grooming
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They give my girls the best love and care while making them beautiful!! I am grateful for the service that I get Everytime, and it’s been over 10 years. Highly recommend them for you fur babies!

Reasonable priceDog grooming and styling
cine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Friendly service and they did a really good job! I’m pleased with my experience :)

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Alexis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

White Rock Pet Grooming is truly the best. My dog is very difficult to groom and can become defensive, but the team is always incredibly patient, kind, and understanding. On top of their compassion, their grooming work is excellent—despite the challenges, they consistently give my dog a great cut. I couldn’t recommend them more.

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Nathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always great service, our pup comes out looking perfect every single time. Been going here nearly 3 years since we moved to the area.

Dog groomingDog full service groomingDog grooming and styling
Lidia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always a good experience at white rock pet grooming! Highly recommend!

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Great priceDog ear cleaningDog anal gland expressionDog flea and tick treatment
Theresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Reasonable priceDog groomingDog flea and tick treatmentDog bathing and blow dry
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceDog groomingDog bathing and blow dryDog teeth brushing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

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