Experts Reviews · Company report
White Rock Pet Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

White Rock Pet Grooming

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 151 pet services · 4.9★ from 670 Google reviews

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.White Rock Pet Grooming is better than 95% of pet services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.White Rock Pet Grooming is better than 92% of pet services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.White Rock Pet Grooming is better than 100% of pet services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.White Rock Pet Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.White Rock Pet Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.White Rock Pet Grooming is better than 43% of pet services.C
43

Reviews for your job

Customers hired White Rock Pet Grooming for 8 kinds of job.

White Rock Pet Grooming for dog nail trimming

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Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog nail trimming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Dog nail trimming” · showing 20

LoriLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Mochi got a makeover; after having to wait out the ice to get back in to see her favorite groomer! Take a peek at how pretty she is now! 1 shot of before and 4 glamour shots!

Customer photo from Lori's reviewCustomer photo from Lori's reviewCustomer photo from Lori's review
Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
CarolinaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

These folks are awesome!! I’ve been going to them for several years now. The location is terrific, the people there are super friendly, very obviously dog lovers. Their prices are reasonable & fair. The facility is clean & well presented. One day, I had a last minute need for a bath for my fur baby. They worked her…

Reasonable priceDog ear cleaningDog groomingDog flea and tick treatment
LindyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

White Rock Pet Grooming became my favorite groomer when I was the owner of my beautiful standard poodle. I had tried many shops around town and no one was consistent and kind like they are! Now that she has crossed that rainbow bridge, I have an Airdelle Puppy and he is getting the same incredible treatment! As long…

Great priceDog ear cleaningDog anal gland expressionDog grooming
ShellyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

They do fine, and our dogs don't freak out entering, so they must handle them well. My only criticism is they do what they want, not necessarily what you ask for, but grace is given because my dogs aren't exactly easy to manage.

Dog anal gland expressionDog grooming and stylingDog nail trimming
TSLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We love White Rock Pet Grooming and so does our dog. We feel so fortunate to find the most wonderful groomers and loving staff.

Customer photo from TS's review
Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
ColleenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My rescue (often skittish) loves going for her spa day - gets excited when we pull in and no fear! Love the text communications too.

Reasonable priceDog full service groomingDog nail trimming
stephen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been taking my dog here for some years now. Daisy loves to go here and is always happy when she comes home looking and feeling amazing.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I bring my Daisy here! Every time she always looks beautiful after! The staff is also so very friendly and you can tell they care!

Great priceDog ear cleaningDog groomingDog nail trimming
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jasper looks like a handsome man every time. They are super great and I love how great they communicate with reminders, scheduling and pickups. 5 stars every time.

Reasonable priceDog anal gland expressionDog groomingDog bathing and blow dry
CarlLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I was so worried about finding a quality groomer for my doggo after moving to Garland. White Rock has not disappointed me. They are fast, thorough, and affordable. Even with a $10 tip they are less costly than my previous groomers and do a fantastic job. My doggo is always happy when I pick her up and she looks and…

Great priceDog groomingDog bathing and blow dryDog full service grooming
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

White Rock Pet Grooming does a great job and always seems to take good care of my pup! My dog is happy to go back with staff :)

Reasonable priceDog full service groomingDog nail trimming
Diana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Always excellent service! Best groomer in Dallas!

Great priceDog full service groomingDog nail trimming
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We love White Rock Pet Grooming! It’s the only place we trust taking our anxious doodle to. They always do such a good job

Great priceDog groomingDog bathing and blow dryDog full service grooming
cine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Friendly service and they did a really good job! I’m pleased with my experience :)

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Alexis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

White Rock Pet Grooming is truly the best. My dog is very difficult to groom and can become defensive, but the team is always incredibly patient, kind, and understanding. On top of their compassion, their grooming work is excellent—despite the challenges, they consistently give my dog a great cut. I couldn’t recommend them more.

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Kimberley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We love White Rock Groomers! Our dogs look so good for a reasonable price and they even handle our naughty puppy so well:)

Great priceDog ear cleaningDog teeth brushingDog full service grooming
Victoria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I absolutely love this place. I’ve been bringing my dog here since she was a puppy, and despite not being a fan of most people, she truly adores the entire staff. She’s always excited when I pick her up, which says so much about the care she receives. Not only does she come home happy, but she also stays clean and…

Great priceDog ear cleaningDog anal gland expressionDog grooming
Eileen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Love these folks. I have a little frighted dog that they seem to be able to handle easily!

Reasonable priceDog nail trimming
Amber3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fantastic people and job. They do sometimes have a wait time to get on the calendar but it’s because they are worth it!

Reasonable priceDog groomingDog bathing and blow dryDog teeth brushing
Nathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always great service, our pup comes out looking perfect every single time. Been going here nearly 3 years since we moved to the area.

Dog groomingDog full service groomingDog grooming and styling

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

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