Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
White Rock Pet Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

White Rock Pet Grooming

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 151 pet services · 4.9★ from 670 Google reviews

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Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.White Rock Pet Grooming is better than 95% of pet services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.White Rock Pet Grooming is better than 92% of pet services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.White Rock Pet Grooming is better than 100% of pet services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.White Rock Pet Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.White Rock Pet Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.White Rock Pet Grooming is better than 43% of pet services.C
43

Reviews for your job

Customers hired White Rock Pet Grooming for 8 kinds of job.

White Rock Pet Grooming for dog teeth brushing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog teeth brushing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Dog teeth brushing”

LoriLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Mochi got a makeover; after having to wait out the ice to get back in to see her favorite groomer! Take a peek at how pretty she is now! 1 shot of before and 4 glamour shots!

Customer photo from Lori's reviewCustomer photo from Lori's reviewCustomer photo from Lori's review
Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
CarolinaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

These folks are awesome!! I’ve been going to them for several years now. The location is terrific, the people there are super friendly, very obviously dog lovers. Their prices are reasonable & fair. The facility is clean & well presented. One day, I had a last minute need for a bath for my fur baby. They worked her…

Reasonable priceDog ear cleaningDog groomingDog flea and tick treatment
LindyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

White Rock Pet Grooming became my favorite groomer when I was the owner of my beautiful standard poodle. I had tried many shops around town and no one was consistent and kind like they are! Now that she has crossed that rainbow bridge, I have an Airdelle Puppy and he is getting the same incredible treatment! As long…

Great priceDog ear cleaningDog anal gland expressionDog grooming
stephen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been taking my dog here for some years now. Daisy loves to go here and is always happy when she comes home looking and feeling amazing.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
GrahamLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They do a great job and get to your dog now quickly, so they aren't locked up in a cage all day! Really nice people who seem to genuinely care about the dogs.

Reasonable priceDog anal gland expressionDog groomingDog teeth brushing
JessicaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My boy looks so handsome! Friendly with excellent service. Loved how quickly he was ready for pick up!

Great priceDog groomingDog bathing and blow dryDog teeth brushing
Kimberley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We love White Rock Groomers! Our dogs look so good for a reasonable price and they even handle our naughty puppy so well:)

Great priceDog ear cleaningDog teeth brushingDog full service grooming
Amber3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fantastic people and job. They do sometimes have a wait time to get on the calendar but it’s because they are worth it!

Reasonable priceDog groomingDog bathing and blow dryDog teeth brushing
AngelLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always good service

Dog ear cleaningDog groomingDog flea and tick treatment
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

She is so clean and fluffy.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
AngelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

White Rock Grooming always takes amazing care of my German Shepherd, Cezar. Every visit, they do a consistently great job he comes back looking sharp, smelling fresh, and most importantly, happy and relaxed. The team is professional, reliable, and clearly cares about the dogs they groom. I trust them fully with…

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Great priceDog ear cleaningDog anal gland expressionDog flea and tick treatment
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceDog groomingDog bathing and blow dryDog teeth brushing
maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Great priceDog bathing and blow dryDog teeth brushingDog full service grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming76—
Dog full service grooming51—
Dog bathing and blow dry41—
Dog ear cleaning26—
Dog nail trimming26—
Dog anal gland expression18—
Dog grooming and styling15—
Dog teeth brushing14—

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