MOVERS · DETROIT, MI
White Star Movers logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%31+4.6Craft & service 20%35+7Value 10%23+2.3Momentum 8%97+7.8Track record 7%95+6.7Accountability 5%71+3.6Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

White Star Movers

Better than 29% of movers · #53 of 75

4.8★970 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yrs (avg 1.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Koen · a week ago

★★★★★<br><br>Whitestar Movers exceeded our expectations! The team was fast, efficient, and incredibly careful, with outstanding communication throughout the move. They made what would normally be a stressful event feel like a smooth, organized, and seamless process.<br><br>A special thank-you to Bob, Curt, Ryder,…

Paid $4,500–5,000Great priceLocal moving
★★★★★ Karen · 2 weeks ago

Our movers were Bob, Curtis and Ryder. These were the most polite, professional, patient young men we've ever met. They moved so quickly but very carefully the entire move. We really want them to know how much we enjoyed and appreciated their hard work moving us from Allenton to Rochester hills on October 5,2026…

Paid $1,000–1,500Reasonable priceSenior movingFurniture disassembly
★★★★★ becky · 3 weeks ago

Bobby did all the disassembling and reassembling super fast and efficient. Bobby and Ryder were a perfect team all belongings were expertly handled, placed, rearranged a couple of times. Super friendly, respectfully and honest. Highly recommend them.

Paid $500–1,000Great priceLocal movingFurniture disassemblyFurniture assembly
★★★★★ Amanda · a month ago

I highly recommend using White Star Movers! Bob, Curt, Nate, and Jayden all did a fantastic job with our move. They took great care of our things and were very friendly. They disassembled our son's bunk bed and put it back together with ease - a task that intimidated us. I loved that they made sure to do a final…

Paid $2,000–2,500Reasonable priceLocal movingFurniture disassemblyFurniture assembly
★★★★ Carolyn · a month ago

Bob and Curt from Sterling Heights location were great, handled our items with care and made our move easier!

Paid $2,500–3,000Reasonable priceInterstate moving
★★★★★ Kaitlin · a month ago

Jake P (crew leader) and Ben did a phenomenal job getting me moved into our new home. They worked fast, efficient and were professional throughout!

Paid $1,000–1,500Reasonable priceIn-state movingFurniture assembly

vs category

Blue = White, grey = movers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.85★ (46 reviews)2024-Q2: 4.91★ (44 reviews)2024-Q3: 5.00★ (48 reviews)2024-Q4: 4.98★ (52 reviews)2025-Q1: 5.00★ (76 reviews)2025-Q2: 4.92★ (49 reviews)2025-Q3: 4.88★ (65 reviews)2025-Q4: 4.75★ (28 reviews)2026-Q1: 4.93★ (54 reviews)2026-Q2: 4.79★ (19 reviews)2026-Q3: 4.95★ (41 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$1.9k+113% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 48%Overpriced 0%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%31+4.6Craft & service 20%35+7Value 10%23+2.3Momentum 8%97+7.8Track record 7%95+6.7Accountability 5%71+3.6Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
23
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
31
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
35
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
23
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
97
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+152 / −7
Professionalism
+192 / −9
Responsiveness
+134 / −1
Punctuality
+32 / −0
Value
+118 / −6

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