Garage door supplier · Mesa, AZ · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 43 gate installationiPosition by Experts Score among all companies we track in this category. · better than 38%
4.9★★★★★61 Google reviews · 24 photos
92%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Wide Reach Garage & Gate 4.9 out of 5 stars, highlighting prompt same-day service, clear pricing, and thorough explanations for repairs like spring replacements and opener installations. Customers frequently note that technicians arrived on time, communicated effectively, and avoided upselling unnecessary parts. One recurring criticism involves a phone representative allegedly hanging up on a caller asking about parts availability, although this isolated issue contrasts with the generally positive feedback regarding in-person service quality.
Google rating: 4.9 out of 5 from 61 reviews (92% five-star).
Reviews on this page: 61 Google reviews (57 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 26, 2026.
Service: Gate Installation Service serving Mesa, Arizona.
Data from Google, last updated October 27, 2026.
Score profile vs other gate installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Wide Reach Garage & GateGate Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wide Reach Garage & Gate: 88/100 on this factor. Category median: 90.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wide Reach Garage & Gate: 87/100 on this factor. Category median: 87.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wide Reach Garage & Gate: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wide Reach Garage & Gate: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wide Reach Garage & Gate: 29/100 on this factor. Category median: 75.D
29
Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
4.9of 5
5 stars5692%
4 stars47%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 57 written reviews
98%praise
Praise19498%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1757%
Reasonable1343%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4422%
Speed & response3920%
Quality & results3216%
Price & value2714%
Communication2111%
Would recommend2111%
Honesty & trust147%
What customers talk about
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“what stood out most was how professional and friendly the service was.”
“joseph remembered details about our garage door setup and past service needs, which made the visit feel very personal and efficient.”
“I truly appreciate the excellent service and would gladly recommend them to anyone in Mesa asking about a new garage door or opener.”
“I called for garage door repair because my safety sensors were not working and the door would not auto-close the way it should.”
“we really appreciate the fast response, fair pricing, and quality workmanship.”
“it is hard to find a garage door installer and repair company that is this quick, honest, and easy to work with.”
“I highly recommend this company for garage door repair, keypad installation, and reliable service, and I would gladly use them again.”
“If you need a professional, honest, and dependable garage door repair technician, stop here.”
People customers mention
Joseph19 reviews
Darrell12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Wide Reach Garage & Gate for 3 kinds of job. Pick one to see what they paid and said.
Valentina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
If you need a professional, honest, and dependable garage door repair technician, stop here. The service was exactly what I was looking for, and the price was much better than I expected for the work that needed to be done. I first had the garage door locks and hardware serviced, and a few days later I had Joseph…
Great priceGarage door design
rickyLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
i had my old broken extension spring converted to a torsion spring by Darrell and Joseph, and i couldn’t be happier with the garage door service. the crew was very knowledgeable and efficient, and they answered all my questions in a simple and helpful way. They gave me a clear and fair price with no hidden charges…
Great priceService not listed
krystal3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I would highly recommend this garage door service to anyone who needs a new garage door, opener, or related repair work. We had never had an opener before, so I thought the installation might be a little complicated, but everything was handled smoothly and professionally from start to finish. The technician was…
Reasonable priceService not listed
P4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
On a Saturday afternoon, my garage door would not open and my car was stuck inside. I called for garage door repair, and Joseph arrived quickly the same afternoon. He found a broken spring, explained the problem in simple terms, and completed the spring repair in less than an hour. He also checked the opener and…
Reasonable priceGeneral repairs & installation
Mildred2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Wide Reach Garage & Gate was very easy to work with for our garage door project. I explained to Joseph that we had limited space in the garage, and he came up with a smart garage door solution that fit the area well and stayed within our budget. He responded quickly, communicated clearly by phone and email, and made…
Reasonable priceGeneral repairs & installationService not listed
Ana6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
they really helped me out when i needed garage door service. darrell and joseph did an excellent job installing my new garage door and opener. they worked fast, were friendly, professional, and easy to talk to whenever i had questions about the installation, remote setup, and how the system works. i also got a very…
our garage door spring snapped over the weekend, and the whole process was easy from start to finish. we called and left a voicemail, and they returned our call in about 30 minutes. they gave us a clear estimate for the spring repair and set us up for the first appointment monday morning.
joseph arrived even a little earlier than the service window, which really helped. he got right to work, replaced the broken spring, checked the garage door system, and made sure the opener and rollers were working smoothly before he left. the repair was finished in about 30 minutes, and the price matched exactly what we were told on the phone. no extra charges, no pressure, and no upselling.
what stood out most was how professional and friendly the service was. joseph remembered details about our garage door setup and past service needs, which made the visit feel very personal and efficient. it is hard to find a garage door installer and repair company that is this quick, honest, and easy to work with. we really appreciate the fast response, fair pricing, and quality workmanship. they are reliable, helpful, and we will definitely keep using them for any future garage door service.
Price assessment: Reasonable price
Services: Customer support, Garage door design
Valentina Lowery1 reviewiTotal number of Google reviews Valentina has written across all businesses on Google Maps, not just this one.
If you need a professional, honest, and dependable garage door repair technician, stop here. The service was exactly what I was looking for, and the price was much better than I expected for the work that needed to be done. I first had the garage door locks and hardware serviced, and a few days later I had Joseph come back to install a new keypad entry system for the garage.
I really did not know which option would work best, but he took the time to explain everything in simple terms and helped me choose the right setup. He also replied quickly to my texts, even after hours, while I was picking out the keypad and opener features. I highly recommend this company for garage door repair, keypad installation, and reliable service, and I would gladly use them again.
Price assessment: Great price
Services: Garage door design
ricky orozcoLocal Guide · 7 reviewsiTotal number of Google reviews ricky has written across all businesses on Google Maps, not just this one.
i had my old broken extension spring converted to a torsion spring by Darrell and Joseph, and i couldn’t be happier with the garage door service. the crew was very knowledgeable and efficient, and they answered all my questions in a simple and helpful way. They gave me a clear and fair price with no hidden charges and no pushy upselling. The garage door spring replacement was done quickly, safely, and with great precision, and they also made sure the door was balanced and running smoothly in the Mesa heat. i highly recommend them to anyone who needs reliable, honest garage door repair or spring service. great work!
Price assessment: Great price
Services: Service not listed
I MeyersLocal Guide · 4 reviewsiTotal number of Google reviews I has written across all businesses on Google Maps, not just this one.
i knocked the garage door safety sensor loose while cleaning out the garage in my new home, and it started causing the door to stop instead of closing properly. for a while we worked around it by holding the wall button until the door shut, then using another door to get back outside. with a baby and a busy routine, that setup quickly became a hassle.
i was glad to find the contact info for wide reach garage & gate near the garage door opener button, so calling for garage door repair was simple. scheduling was easy, and i was able to get a same-day appointment for the sensor issue, which was a huge help.
joseph arrived promptly, checked the misaligned sensor, and handled the repair fast. since the garage door system had already been installed, i only needed to cover the labor for the visit, which made the service even better. the whole repair was completed in less than 30 minutes.
i had to step out before the work was finished, but the process still went smoothly. my husband was able to be there at the end, and payment over the phone was quick and convenient. everything felt organized, efficient, and easy from start to finish.
i really appreciated the friendly customer service, the fast garage door sensor repair, and how well they worked with my schedule. in the az heat, having a garage door that closes right the first time matters a lot, and they made the whole experience stress-free. excellent service all around.
Price assessment: Great price
Services: General repairs & installation
krystal klein3 reviewsiTotal number of Google reviews krystal has written across all businesses on Google Maps, not just this one.
I would highly recommend this garage door service to anyone who needs a new garage door, opener, or related repair work. We had never had an opener before, so I thought the installation might be a little complicated, but everything was handled smoothly and professionally from start to finish. The technician was courteous, thoughtful, and paid close attention to our specific needs. The service was prompt, the work was done on time, and the new garage door and opener are working great. It was clear they know garage door systems well and took the time to make sure everything was set up properly. I truly appreciate the excellent service and would gladly recommend them to anyone in Mesa asking about a new garage door or opener.
Price assessment: Reasonable price
Services: Service not listed
P Simpson4 reviewsiTotal number of Google reviews P has written across all businesses on Google Maps, not just this one.
On a Saturday afternoon, my garage door would not open and my car was stuck inside. I called for garage door repair, and Joseph arrived quickly the same afternoon. He found a broken spring, explained the problem in simple terms, and completed the spring repair in less than an hour. He also checked the opener and door balance to make sure everything was working safely and smoothly. The price was very fair, and the whole service was fast, professional, and stress free. I would definitely recommend them to anyone who needs quick, affordable garage door repair.
Price assessment: Reasonable price
Services: General repairs & installation
Summer Harrington4 reviewsiTotal number of Google reviews Summer has written across all businesses on Google Maps, not just this one.
Our experience with Wide Reach Garage & Gate was excellent. We had been living with a noisy garage door for a long time, and we still did not have the code for the garage keypad from the previous owners. We finally decided to schedule garage door service through the online request form, and the whole process was quick and easy. Even though we reached out later in the evening, a technician came out within a short time and took care of everything. Darrell completed a full garage door inspection and tune-up, checked the opener, tested the safety sensors, and made sure the door was operating smoothly. He lubricated the rollers, hinges, and track, and the garage door is now much quieter and smoother than before. The keypad is working again, which has made daily use much more convenient. It also gave us peace of mind to have the garage door safety features checked now that we have a young child at home. The service was professional, efficient, and reasonably priced for the amount of garage door repair and maintenance completed. We are very happy with the results and will definitely use them again for any future garage door service needs.
Price assessment: Reasonable price
Services: Garage door design, Service not listed
Rebecca Zavala3 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
I called for garage door repair because my safety sensors were not working and the door would not auto-close the way it should. Joseph arrived on time, checked the opener system, and quickly found the issue. He fixed the sensor problem fast and also did a full inspection of the door parts. During the service, he noticed the torsion springs that had been installed by another company were the wrong size and were putting extra strain on the garage door opener. I had him replace the springs, and the difference was immediate. The garage door is now much easier to lift by hand, the opener runs smoother, and the door closes quietly without the loud clunk it made before. I really appreciated how clearly Joseph explained the problem, the spring tension issue, and why the correct parts matter for safe and reliable garage door operation. The whole repair was professional, efficient, and very helpful.
Price assessment: Great price
Services: General repairs & installation, Garage door design
Howard Walls3 reviewsiTotal number of Google reviews Howard has written across all businesses on Google Maps, not just this one.
Wide Reach Garage & Gate did an excellent job helping me choose and install my new garage door and opener. i am very particular and like to understand exactly what i need and why it is the best fit for my home and garage. Darrell and Joseph explained everything in simple detail, including the door options, opener features, materials, and why their recommendation would give me the best long-term performance. They were patient, professional, and never rushed me while I reviewed every part of the estimate and compared the choices. After I looked into everything carefully, I ended up selecting the same garage door, opener, and options they had recommended from the start. That gave me a lot of confidence in their knowledge and honesty. They also got my installation scheduled very quickly, which I really appreciated. The garage door installation went smoothly and very professionally. The workmanship was clean, the framing wood and hardware were good quality, and the whole system was set up to operate quietly and reliably. The installer even fixed an extra issue with my outside lights coming on when the garage door opened, even though that was not part of the original repair or installation work. That extra help showed real care and skill. If you need garage door repair, a new garage door, or a garage door opener, these guys know what they are doing. great service, great communication, and a very professional result. well done.
Price assessment: Reasonable price
Services: Garage door design
Ronald Oconnell2 reviewsiTotal number of Google reviews Ronald has written across all businesses on Google Maps, not just this one.
We had our garage door replaced at our ranch-style home, and the whole process was smooth from start to finish. While comparing garage door options, I looked online, checked a couple of large retail stores, and also visited a local garage door showroom. At the showroom, Darrell was very helpful, answered all my questions, shared paint and finish samples, and later sent over a clear quote. After that, Joseph came out to confirm the measurements and review the estimate. We had a few more simple email exchanges before placing the order. The wait for the new garage door was shorter than expected, and the installation team handled everything efficiently, including removing the old door. The new door was installed in just a few hours. We are very pleased with how the new garage door looks and how smoothly it opens and closes. In Mesa, it is important to have a garage door that can handle the heat and still operate reliably, and this one has been working great. I really valued being able to visit a showroom, see product choices in person, and speak with people who clearly understood garage door installation and service. Compared with big retail stores, it was much better to work with a garage door company that provided consistent communication, product knowledge, accurate measuring, and professional installation. I would definitely recommend this garage door installer.
