iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%57+13.8Value 14%92+13Replies to reviews 7%17+1.2Craft & service penalty79−2.1Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#54 of 74 veterinariansiPosition by Experts Score among all companies we track in this category. · better than 27%
4.6★★★★★192 Google reviews · 24 photos
86%five-star reviews
4.75★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Wild and Wonderful Veterinary Services at a glance
Google reviewers rate Wild and Wonderful Veterinary Services 4.6 out of 5 stars based on 192 reviews, highlighting friendly staff, fair pricing, and prompt emergency care. Positive feedback frequently mentions thorough communication, accommodating scheduling, and the use of digital record-keeping tools. However, a small number of low-star reviews criticize perceived rudeness, long wait times, and serious concerns regarding anesthesia administration and aftercare communication during procedures.
Google rating: 4.6 out of 5 from 192 reviews (86% five-star).
Reviews on this page: 192 Google reviews (124 with written comments, 16 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 18, 2026.
Service: Veterinarian serving Elkins, West Virginia.
Data from Google, last updated October 25, 2026.
Score profile vs other veterinarians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
This companyVeterinarians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wild and Wonderful Veterinary Services: 70/100 on this factor. Category median: 81.B
70
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wild and Wonderful Veterinary Services: 57/100 on this factor. Category median: 74.C
57
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wild and Wonderful Veterinary Services: 79/100 on this factor. Category median: 93.B
79
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wild and Wonderful Veterinary Services: 92/100 on this factor. Category median: 84.A
92
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wild and Wonderful Veterinary Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wild and Wonderful Veterinary Services: 17/100 on this factor. Category median: 46.F
17
Bar = this company · dark tick = category median.
Star ratings
192 Google reviews we collected
4.6of 5
5 stars16586%
4 stars105%
3 stars21%
2 stars42%
1 star116%
Praise vs complaints
Phrases our text analysis found in 124 written reviews
93%praise
Praise13593%
Complaints107%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1843%
Reasonable2355%
Overpriced12%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6343%
Price & value2014%
Would recommend2014%
Speed & response1712%
Quality & results1611%
Communication64%
Honesty & trust32%
What customers talk about
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She and her staff are very friendly and welcoming, prices are absolutely fair, and any questions or concerns are answered to the best of their ability!”
“…1 cat to be neutered, and 1 dog to be spayed and her staff were very rude and slammed the door in my face twice when I tried to ask questions.…”
“their prices are excellent, very reasonable, especially considering the excellent care they provide.”
“They are the best and I highly recommend them to everyone.”
“I don't recommend going here.”
“they were able to see him quickly and even accommodate his surgery the very same day.”
“Very professional staff - answer all questions thoroughly.”
“Lammie to everyone we know, but we have decided to switch vets due to the recent horrible service and treatment by a new vet there, Dr.”
“lammie brought some things to my attention that I would have never knew about and took her time explaining things to me so I could understand.”
“I wouldn’t trust anyone else with my fur babies the way I trust this team.”
People customers mention
Lammie24 reviews
Dove7 reviews
Small4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Wild and Wonderful Veterinary Services for 1 kind of job. Pick one to see what they paid and said.
Patience2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I breed Great Danes and not only is Dr. Dove the only repro vet I’ve been able to find remotely close, but she’s amazing! She and her staff are very friendly and welcoming, prices are absolutely fair, and any questions or concerns are answered to the best of their ability! They do their best to work with you on…
Great priceLarge animals
Shaylin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
dr. lammie and the entire staff have treated my pets like their own every time I’ve brought them in. both of my cats visit this vet, and I’ve never had any issues. the team is always willing to work with you, and the atmosphere is warm and friendly. they also go through the app, petdesk, which makes it very easy to…
Great priceService not listed
RonLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
I absolutely love this place and their staff. Was my first time taking my new puppy Sarge a German shepherd to be seen. They are the best and I highly recommend them to everyone. Friendly and extremely helpful in all matters of concern. Looking forward to seeing you all again!!!!!! Thank you all so very much!!
Great priceLarge animals
MarilynLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The level of care my dogs have received here by Dr Dove has been far superior to any vet I have used in the 30 plus years that I've had dogs. Her compassion for the animals and the owner is second to none. The knowledge she has is amazing. Elkins is very lucky to have this clinic.
Great priceService not listed
Susan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Dr Lammie and staff are wonderful caring people. Highly recommend this veterinary service.
Reasonable price
JACOB6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
The staff here are very friendly and helpful. They love all animals. They are very reasonable in their pricing compared to all other veterinarians I have used.
I breed Great Danes and not only is Dr. Dove the only repro vet I’ve been able to find remotely close, but she’s amazing! She and her staff are very friendly and welcoming, prices are absolutely fair, and any questions or concerns are answered to the best of their ability! They do their best to work with you on scheduling appointments as well, always trying to be as accommodating as they can be! Highly recommend!!
Price assessment: Great price
Services: Large animals
Jennifer MilesLocal Guide · 1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
dr. lammie and the entire staff have treated my pets like their own every time I’ve brought them in. both of my cats visit this vet, and I’ve never had any issues. the team is always willing to work with you, and the atmosphere is warm and friendly. they also go through the app, petdesk, which makes it very easy to keep updated with your animals records and update information on your account.
I recently had to bring my kitten in for an emergency visit, and the staff was incredibly helpful. they were able to see him quickly and even accommodate his surgery the very same day. their prices are excellent, very reasonable, especially considering the excellent care they provide.
I wouldn’t trust anyone else with my fur babies the way I trust this team. my cats are happy and healthy thanks to their care. I highly recommend their services!
Price assessment: Great price
Services: Service not listed
Ron MooreLocal Guide · 8 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
I absolutely love this place and their staff. Was my first time taking my new puppy Sarge a German shepherd to be seen. They are the best and I highly recommend them to everyone. Friendly and extremely helpful in all matters of concern. Looking forward to seeing you all again!!!!!! Thank you all so very much!!
Price assessment: Great price
Services: Large animals
Marilyn PenceLocal Guide · 11 reviewsiTotal number of Google reviews Marilyn has written across all businesses on Google Maps, not just this one.
The level of care my dogs have received here by Dr Dove has been far superior to any vet I have used in the 30 plus years that I've had dogs. Her compassion for the animals and the owner is second to none. The knowledge she has is amazing. Elkins is very lucky to have this clinic.
Price assessment: Great price
Services: Service not listed
Susan Tacy5 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
The staff here are very friendly and helpful. They love all animals. They are very reasonable in their pricing compared to all other veterinarians I have used.
Price assessment: Great price
Services: Service not listed
Aaron koch3 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
