Tattoo shop · Philadelphia, PA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%87+24.6Replies to reviews 8%51+4.2Momentum penalty81−1.9Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 19 tattoo parlorsiPosition by Experts Score among all companies we track in this category. · better than 44%
4.9★★★★★122 Google reviews · 24 photos
98%five-star reviews
4.76★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
79%reviews answered by the owner
$290typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Wild Heart TattooTattoo Parlors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wild Heart Tattoo: 90/100 on this factor. Category median: 90.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wild Heart Tattoo: 87/100 on this factor. Category median: 90.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 89.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wild Heart Tattoo: 81/100 on this factor. Category median: 100.A
81
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wild Heart Tattoo: 51/100 on this factor. Category median: 40.C
51
Bar = this company · dark tick = category median.
Star ratings
122 Google reviews we collected
4.9of 5
5 stars11998%
4 stars00%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 107 written reviews
97%praise
Praise14097%
Complaints53%
Price
What customers reported paying
$290+83% vs typical tattoo parlors
Middle half of what 44 customers paid ($240–$365) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4632%
Would recommend3726%
Quality & results3121%
Communication128%
Speed & response107%
Honesty & trust53%
Price & value43%
What customers talk about
We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She had Jackson as her tattooist both times and he did AMAZING fine line work and was really nice.”
“Highly recommend to anyone looking for fine line art.”
“I would recommend spending your money at a place that doesn't treat people poorly and keep their deposits without rendering services because they felt like it.”
“The design process was perfectly thorough, she asked such specific questions and didn’t make me feel too much for being particular about what I wanted.”
“Drew was patient, communicative, attentive and most importantly super clean and hygienic process.”
“everything was super clean and quick and she was super open to hearing our changes to the design even day of which we were super appreciative of.”
“…os, bc he is as talented as he is patient, kind, & most importantly, honest.…”
“Jack is a great artist and the prices are well worth it every time.”
People customers mention
Dan32 reviews
Maribeth11 reviews
Philly6 reviews
Wildheart6 reviews
Miles6 reviews
Andy4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Wild Heart Tattoo for 6 kinds of job. Pick one to see what they paid and said.
Phil5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
This shop and it's artists are AWESOME! My wife and I have gotten two tattoos each here. She had Jackson as her tattooist both times and he did AMAZING fine line work and was really nice. I had Tash both times The first time she gave me a PERFECT tattoo that I've wanted for a long time. The second time I asked her…
Paid $350–400Tattoo cover-ups & reworkings
SarahLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Dan was absolutely incredible. This was my first tattoo and I was A LOT. I had a ton of questions, and indecision and he was very patient as he helped me figure it out.
It was a replica of an old drawing by grandfather with very tiny and intricate line work and he absolutely nailed it. Everyone I've shown it to is…
Paid $500+Fine line tattoosTattoo designTattoos
KatrinLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This is a long awaited review - I’ve been going to Dan for a few years now and every time I walk away so impressed by his professionalism, artistry, and true wealth of knowledge about how best to create a tattoo. I’ve attached a few pictures of my half sleeve we completed a couple of months ago, but also a random…
Paid $350–400
Indigo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Got a tattoo from Tash and the whole experience was amazing! The design process was perfectly thorough, she asked such specific questions and didn’t make me feel too much for being particular about what I wanted. The tattoo process was super comfortable and chill, I really appreciate the environment and the deep convos!!
Paid $350–400Fine line tattoos
KatLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jackson did my first tattoo and it was a fantastic experience and result! He designed a wrap around wisteria for my arm that I absolutely love, and for my friend he did wrap around feathers. We both loved the experience! The design turned out better than I could have imagined. It feels like permanent jewelry and I’m…
Paid $300–350Tattoo designFemale tattoosTattoos
RyanLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Drew was patient, communicative, attentive and most importantly super clean and hygienic process. A true 10 out of 10 artist!
This shop and it's artists are AWESOME! My wife and I have gotten two tattoos each here. She had Jackson as her tattooist both times and he did AMAZING fine line work and was really nice. I had Tash both times The first time she gave me a PERFECT tattoo that I've wanted for a long time. The second time I asked her to do a cover up with an Ultra Realistic tattoo and she absolutely NAILED it! She was super professional and very nice. She even bought me a coffee before we started! Wild Heart is a wonderful tattoo shop full of amazing artists! There's plenty of parking and restaurants around the shop as well. I definitely recommend!
Price: $350–400
Services: Tattoo cover-ups & reworkings
Response from the owner · a day ago
Phil your review means so much to us! Thank you for the kind words. Jackson and Tash are both amazing artists and we are lucky to have them. We can’t wait to welcome you back.
Sarah MartinLocal Guide · 37 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Dan was absolutely incredible. This was my first tattoo and I was A LOT. I had a ton of questions, and indecision and he was very patient as he helped me figure it out.
It was a replica of an old drawing by grandfather with very tiny and intricate line work and he absolutely nailed it. Everyone I've shown it to is shocked by how good the line work is and how close it is to the original drawing. Thanks Dan! Highly recommend to anyone looking for fine line art.
Price: $500+
Services: Fine line tattoos, Tattoo design, Tattoos
Response from the owner · a day ago
Sarah, thanks for your review! Dan really is talented and I’m glad he was able to help execute your first tattoo so perfectly!
Halah Lebsack1 reviewiTotal number of Google reviews Halah has written across all businesses on Google Maps, not just this one.
This is a long awaited review - I’ve been going to Dan for a few years now and every time I walk away so impressed by his professionalism, artistry, and true wealth of knowledge about how best to create a tattoo. I’ve attached a few pictures of my half sleeve we completed a couple of months ago, but also a random homage to my cats that he took my feedback on and made perfect from a few years ago. Wildheart always has the best, chillest vibe (my Oura ring thought I took a nap) and Dan is a consummate professional. Cant wait to continue my partnership with them, highly recommend to everyone contemplating a tattoo in a chill environment.
Price: $350–400
Response from the owner · a week ago
Katrin, thank you so much for your review. Dan is super chill maybe the chillest and we can’t wait to welcome you back!
Indigo Merkel1 reviewiTotal number of Google reviews Indigo has written across all businesses on Google Maps, not just this one.
Got a tattoo from Tash and the whole experience was amazing! The design process was perfectly thorough, she asked such specific questions and didn’t make me feel too much for being particular about what I wanted. The tattoo process was super comfortable and chill, I really appreciate the environment and the deep convos!!
Price: $350–400
Services: Fine line tattoos
Response from the owner · a week ago
We can’t wait to welcome you again!
colin robertson3 reviewsiTotal number of Google reviews colin has written across all businesses on Google Maps, not just this one.
Jackson did my first tattoo and it was a fantastic experience and result! He designed a wrap around wisteria for my arm that I absolutely love, and for my friend he did wrap around feathers. We both loved the experience! The design turned out better than I could have imagined. It feels like permanent jewelry and I’m completely obsessed. Can’t recommend him enough.
Price: $300–350
Services: Tattoo design, Female tattoos, Tattoos
Response from the owner · a week ago
Jackson!!!! He’s the goat! See you again soon!
Owen BurkLocal Guide · 41 reviewsiTotal number of Google reviews Owen has written across all businesses on Google Maps, not just this one.
Great tattoo shop. The guys working there are making great art and make the whole experience super fun. Jack is a great artist and the prices are well worth it every time. I live in Berlin, Germany, and will come here every time I’m in the US to get a new tattoo
Services: Tattoo design, Tattoos
Response from the owner · a week ago
This is amazing! Thanks for coming from Germany! We try and keep our pricing fair!
Kristy AnnLocal Guide · 48 reviewsiTotal number of Google reviews Kristy has written across all businesses on Google Maps, not just this one.
Kaitlyn was amazing! She was very personable and kind and she creates beautiful work. She made the whole process so easy. The other artists in the studio were also very friendly. Highly recommend this place if you're in Philly!
madeline carfagno4 reviewsiTotal number of Google reviews madeline has written across all businesses on Google Maps, not just this one.
