Pest control service · Jacksonville, FL · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 186 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★107 Google reviews · 9 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
$110typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate this Jacksonville pest control service five stars based on one hundred and seven reviews, with the owner responding to ninety-three percent of comments. Customers frequently praise the company for punctual appointments, clear communication, and thorough treatments for issues like termites, rodents, and wildlife. Recurring themes highlight professional staff behavior, reasonable pricing, and effective long-term results. No common criticisms appear in the provided excerpts, as all listed reviews are five-star ratings.
Google rating: 5.0 out of 5 from 107 reviews (99% five-star).
Reviews on this page: 107 Google reviews (93 with written comments, 1 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 31, 2026.
Service: Wildlife serving Jacksonville, Florida.
Data from Google, last updated November 1, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wildlife and Pest Control Experts: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wildlife and Pest Control Experts: 98/100 on this factor. Category median: 90.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wildlife and Pest Control Experts: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wildlife and Pest Control Experts: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wildlife and Pest Control Experts: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
107 Google reviews we collected
5.0of 5
5 stars10699%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 93 written reviews
99%praise
Praise22999%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1185%
Reasonable215%
Overpriced00%
Not sure00%
$110+3% vs typical wildlife removal services
Middle half of what 3 customers paid ($95–$124) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5926%
Would recommend4118%
Quality & results4017%
Speed & response3816%
Communication209%
Honesty & trust177%
Price & value167%
What customers talk about
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kenny was very attentive to the issues that I described and was honest about the plan going forward if I were to move ahead with their services.”
“Would definitely recommend if you want a guy who knows what he’s doing, friendly and fast!”
“Wildlife and Pest Control was on time, did what they said they would do, completed the work quickly and with high quality … overall they did an excellent job.”
“I called this company yesterday for a fire ant issues and they sent someone out to look at the property the very same day within a few hours.”
“I called Kyle, explained the situation, and gave him my grandmother’s number.”
“Being so far away, it means a lot to know someone I trust is looking after my grandmother’s home.”
“It is also a great price compared to some of the bigger name companies!”
People customers mention
Kyle20 reviews
Chris4 reviews
Kenny3 reviews
Reagan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Wildlife and Pest Control Experts for 8 kinds of job. Pick one to see what they paid and said.
SShericeLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I called this company yesterday for a fire ant issues and they sent someone out to look at the property the very same day within a few hours. Kenny was very attentive to the issues that I described and was honest about the plan going forward if I were to move ahead with their services. From the folks answering the…
Paid $120–140Reasonable price
CCasie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Kyle and his team are responsive to my needs.. and is always pleasant when I request additional services providing me with detailed understanding of options and procedures!
I worked with Kyle and Kenny at another pest control company when I lived in Florida about six years ago. I’m still a pest control technician myself, so when my grandmother called after termites were discovered while opening her bathroom wall to repair a cracked pipe, I knew exactly who to call.
I called Kyle, explained the situation, and gave him my grandmother’s number. He was at her house within an HOUR! He inspected the problem, put together a plan, and was back the very next morning to take care of the termite issue.
He even went above and beyond by sweeping down the spiderwebs and treating her home for spiders. Talk about amazing service!
Being so far away, it means a lot to know someone I trust is looking after my grandmother’s home. I’m truly grateful to Kyle and the team at Wildlife and Pest Control Experts for taking such good care of her. If you need help with pests, don’t hesitate to give them a call!
Response from the owner · 8 hours ago
Matthew, we appreciate you sharing this and for trusting us to care for your grandmother’s home. Kyle and Kenny are glad the quick response and extra attention brought you peace of mind. Thank you for recommending us.
K
Kirk Wiedman6 reviewsiTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
Wildlife and Pest Control was on time, did what they said they would do, completed the work quickly and with high quality … overall they did an excellent job.
Highly recommend!
Response from the owner · Edited a week ago
It is rewarding to know that your experience left such a positive impression. We appreciate your business and look forward to being your trusted choice again.
S
Sherice RivasLocal Guide · 14 reviewsiTotal number of Google reviews Sherice has written across all businesses on Google Maps, not just this one.
I called this company yesterday for a fire ant issues and they sent someone out to look at the property the very same day within a few hours. Kenny was very attentive to the issues that I described and was honest about the plan going forward if I were to move ahead with their services. From the folks answering the phone to the tech who showed, all of their interactions were polite, detailed-focused and responsive! Would definitely recommend! The quote was reasonable, as well!
Price assessment: Reasonable price
Price: $120–140
Pest type: Ants
Response from the owner · Edited 2 weeks ago
Big thanks, Sherice! Our team at Wildlife and Pest Control Experts is thrilled you experienced our quick response and thorough approach. Your recommendation means everything—we’re here whenever you need us!
H
Heather KentLocal Guide · 47 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
These guys do the pest control at my job and they are so warm and friendly, always professional, and super trust-worthy! Give them a go if you're in need of pest control.
Response from the owner · 2 weeks ago
Heather, we really appreciate you sharing this. It’s wonderful to hear our team is warm, friendly and professional at your workplace, and that you find us trustworthy. Thank you for recommending us, we look forward to continuing to support your job site.
C
Chris Petty3 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I am so happy that I ended up going with wildlife and pest control experts for my pest control and all my other needs for my home!
I had lots of questions and Kenny was Extremely thorough and had no problems, addressing my concerns.
They came and took care of my issues and left me with peace of mind!
Response from the owner · a month ago
Thank you, Brittany, for the wonderful review. We are glad Kenny could answer your questions and that our team left you with peace of mind. We appreciate you choosing Wildlife and Pest Control Experts and look forward to helping with any future needs.
M
Maria Harris4 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Kyle does a great job! He’s attentive & efficient, both at our home & business locations! Would definitely recommend if you want a guy who knows what he’s doing, friendly and fast!!
Price assessment: Great price
Pest type: Ants, Termites, Cockroaches, Spiders
Response from the owner · a month ago
Thank you, Maria! We’re thrilled Kyle was attentive, efficient and friendly at both your home and business. We appreciate your recommendation and are glad he made the experience fast and reliable. We look forward to helping you again.
F
fittsu fitts6 reviewsiTotal number of Google reviews fittsu has written across all businesses on Google Maps, not just this one.
Kyle and his crew were very thorough and professional. I highly recommend this company.
Response from the owner · a year ago
Thank you so much for your kind words and glowing review! We’re thrilled to hear that Kyle and the team left such a positive impression. Providing thorough and professional service is always our top priority, and it means the world to us that you’d recommend our company. If you ever need us again in the future, don’t hesitate to reach out – we’re here for you!
K
Kenneth Norton3 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
So awesome to receive your feedback, Kenneth! Our team at Wildlife and Pest Control Experts strives to deliver top-tier service. Truly grateful for your support!
J
Jasey Hogan10 reviewsiTotal number of Google reviews Jasey has written across all businesses on Google Maps, not just this one.
Great pest control team. Kyle and Reagan usually service our house and very respectful and know all about the product. We have used them for years.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you, Jasey! We're thrilled to hear Kyle and Reagan have provided respectful, knowledgeable service for so many years. We'll be sure to pass your kind words along to them. We appreciate your continued trust and look forward to keeping your home pest-free.
