How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for air conditioning
Clear ✕All 54 Google reviews tagged “Air conditioning”
This was my first time at Wilhelm. I went in thinking my thermostat needed to be replaced, but came away with only a relay for my AC fan. They listened carefully to what I wanted when I asked for a tire estimate and were very thorough. I will definitely use them again.
We dropped off 2011 Nissan Versa for a/c blowing hot it was diagnosed we picked back up same day while parts were ordered. Within 2 days parts were in, car was repaired, no hidden cost. Great, fast service.
Wilhelm was recommended by family & friends for being super trustworthy…& they truly are! Easily could have “upsold” & charged us for extra labor more than once…but they even fixed something that ended up being relatively minor & charged us next to nothing! Everyone is always super friendly & they get everything…
Jackie kept me informed on what was found and the next steps. Results were great!
Air conditioning. Brakes. Pretty everything over the past 7-years!
Always great service
Always a good experience.... always professional and friendly
Even though their pricing may be a tad higher then some, your people and service is extremely higher then others. I would highly recommend them to anyone needing service on their cars.
Great service, very professional. Will be bringing my other car now. New to the area and had been looking for an awesome shop. Thanks Kent for always taking such good care of me. Wouldn’t go anywhere else ! Real trustworthy humans!
By far the best auto mechanic service in the West Valley!
We have been going to Wilhelm since 2019. They are very courteous, great listeners, and provide great service. Will continue to use them when any need arises.
The Team at this location gave Great customer service , was able to get my car in on the same day I called with my Air Condition not working .
I have had excellent service from this Wilhelm location on multiple occasions. Most recently, Tom really helped me out in a big way. When I approached him with a concern, he immediately took care of it and offered some compensation for my troubles. I will continue to bring all my vehicles to Wilhelm.
They Did a very good job of explaining the issue and fixing the issue in a timely manner.
Excellent service. They thoroughly explain the problem and the solution. They have specials and coupons and they honor them.....no sorry or but or if, just honest business practices.
Timing belt
The people at Wilhelm’s automotive were wonderful to work with. Quickly diagnosed the issues with my SUV and got it in the same day. Communicated with me often to keep me up to speed on the repairs. Even paid for an Uber to take me to an appointment after I dropped the car off!! Excellent service!
Shop was recommended and I definitely know why. I had my AC fixed, oil change, motor and transmission mounts replaced. It was finished faster than expected and the price was right! Tony kept me informed the entire way. The whole experience was awesome and my car (and AC) is running great! Thanks Wilhelm!
Great experience. Kind and quick service. Car feel great.
A/c was repaired (a leaking seal) last Feb and was sitting over the summer as we are Canadians and we’re back home. Came down now and a/c was not working. They got my van in immediately and recharged it at no charge and suggested me to drive it so the leak detection could show. Amazing service. I’m sold!!!
My air conditioning went out on Monday so I called and they got me in the next day. Once they did a diagnostic they gave me a call to discuss the solution, fixed it and I was back on the road. Thanks to everyone involved at Wilhelm
This is the third shop in the area I just recently moved here and I have most satisfied with this shop and I will probably go back to them rather than any others
Absolutely the best experience I've ever had with a shop! I was delt with in an honest and respectful manner. The technician there kept me in the know on every detail of what needed to be repaired and why it needed replacing. This was my third experience with this particular Wilhelm location and if there were a…
Best experience by far
Very efficient! Price was very reasonable for the service provided. Will definitely use there service again.
This place is great!! Very professional! Took me a long time to go back to a shop but I'm glad I did. Kent and his crew are good people and I would highly recommend this place. Thanks for all the hard work
Amazing! Kent was awesome , I love the Wilhelm company. We’ve been going to them for a few years
I've been a happy customer of Wilhelm's in Litchfield Park since early 2000's. This was another positive experience with the company.
My service experience was amazing.. Clean friendly and they got the job done in a timely manner.. I actually got it back before the time that was stated. I will definitely recommend Wilhelm automotive for all my car needs.
My family and I have been going here for the past 10 years and they do a great job! They have great pricing and promotions and are always super nice and professional. I won't go anywhere else!
Noce people
Jim and Mark were great. Very fair pricing, plus some nice discounts. Finished the work ever faster than expected. Drove away with car repaired and performing per expectations. Thank you Jim, Mark and mechanic crew.
They were great about explaining what they found with my air conditioner and let me know about a few other issues as well. Very upfront on the cost and didn't push to have everything done. Friendly and easy to work with and car was worked on in a reasonable amount of time.
I had a great experience, my A/C stopped working and they fixed it in one day. Thank you!
Everyone was extremely friendly and helpful. Should I ever need any car repairs in the future, they will be my go-to!
I have taken several of my vehicles to Wilhelm for different reasons. I have been impressed every time by how kind they are. They are honest about what’s going on and will do their best to make sure your repairs are affordable and that your vehicle is safe to drive.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 301 | — |
| General repairs & maintenance | 202 | — |
| Auto engine diagnostic | 84 | — |
| Tires | 69 | — |
| Engine repair | 59 | — |
| Air conditioning | 54 | — |
| Air & cabin filter replacement | 52 | — |
| Wheel alignment | 51 | — |
