Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Wilhelm Automotive Repair & Tires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Wilhelm Automotive Repair & Tires

Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wilhelm Automotive Repair & Tires is better than 73% of oil change services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 63% of oil change services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wilhelm Automotive Repair & Tires is better than 94% of oil change services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wilhelm Automotive Repair & Tires is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 81% of oil change services.A
81

Reviews for your job

Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.

Wilhelm Automotive Repair & Tires for auto brake repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Auto brake repair” · showing 20

Dave10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service! Got me in and out on short notice and they saved me a lot of money. Love their financing, 6 months interest free.

Great priceAuto brake repair
Hani9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very responsive, knowledgeable, and honest. I have been using Wilhelm Automotive for many years to repair all of my cars and always never had any issues with their service

Reasonable priceAuto brake repair
Jonica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service!! They were able to get me in right away. Brakes were literally metal on metal.

Steering & suspension repairAuto brake repair
MiltLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always a great experience. Had a lot of vital fluids swapped out for fresh fluid. No runs, no drips, no errors. Waiting room is always clean and organized. Bathroom is always clean. Great place to do business with. Staff is always friendly and respectful. Will continue to patronize Wilhelm of Litchfield.

Reasonable priceTransmissionCarburetor cleaningGeneral repairs & maintenance
ChrisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have used these guys for several years and several different vehicles. Great service and stand behind their work!!

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service, friendly staff & great pricing

Auto battery replacementAuto engine diagnosticAuto brake repair
Rick13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Had an issue with my battery from two years ago, I received a replacement at no cost. A great place to take your vehicle.

Auto brake repairBattery
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Air conditioning. Brakes. Pretty everything over the past 7-years!

Reasonable priceCarburetor cleaningElectrical repairAir & cabin filter replacement
Ray2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and accurate.

Great priceAuto brake repair
RobbieLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

I took my vehicle in for a Tune Up only because the manufacture recommends a tune up. However my main problem is the dual vent with louvers is closed and I can not get proper air ventilation out of the dash so in essence the car is hot. I did not want to pay dealer price because they were extremely expensive and…

A/C installation & repairAuto brake repairBrakes
Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wilhelm Automotive has always been fair and direct. They let me know what needs to be done and have been open about what can wait. I appreciate not feeling like they are trying to get my last penny.

Air & cabin filter replacementAuto brake repairOil change
ElevatedLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys I like a lot. There old fashioned shop that really does care for there customers. What I like to is they let me know what’s wrong with my vehicles and they don’t pressure me at all about anything. There very informative about my cars too. So I definitely recommend these guys to anyone. Thanks guys

Auto brake repairAuto maintenanceEngine repair
TRONALocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got my wife’s rear brakes done there on Saturday. Trustworthy people doing excellent and timely work.

Auto brake repair
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing service and experience. We had an emergency on a road trip. The Ford dealership could not work us in right away and thankfully suggested we call Wilhelm. The staff generously waited for our truck to arrive by tow that evening and diagnosed the issue first thing the next morning. They explained our options,…

Auto brake repairAuto brake replacementGeneral repairs & maintenance
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Rating only, no written review.

Reasonable priceAuto brake repairOil change
Jim5 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto brake repairOil change
Warren3 years ago★★★★★

Rating only, no written review.

Auto brake repair
Peter3 years ago★★★★★

Rating only, no written review.

Auto brake repairAuto brake replacementWheel alignment
james2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto brake repair
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto brake repairBrakesGeneral repairs & maintenance

Show more auto brake repair reviews (3 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 62%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change301—
General repairs & maintenance202—
Auto engine diagnostic84—
Tires69—
Engine repair59—
Air conditioning54—
Air & cabin filter replacement52—
Wheel alignment51—

Compare with

Valvoline Instant Oil Change logoValvoline Instant Oil ChangeExperts Score 86Avondale · 4.86★Brakes Plus logoBrakes PlusExperts Score 83Avondale · 4.76★Wilhelm Automotive Repair & Tires logoWilhelm Automotive Repair & TiresExperts Score 81Avondale · 4.80★