Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Wilhelm Automotive Repair & Tires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Wilhelm Automotive Repair & Tires

Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wilhelm Automotive Repair & Tires is better than 73% of oil change services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 63% of oil change services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wilhelm Automotive Repair & Tires is better than 94% of oil change services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wilhelm Automotive Repair & Tires is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 81% of oil change services.A
81

Reviews for your job

Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.

Wilhelm Automotive Repair & Tires for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Battery” · showing 20

ChrisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have used these guys for several years and several different vehicles. Great service and stand behind their work!!

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
Rick13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Had an issue with my battery from two years ago, I received a replacement at no cost. A great place to take your vehicle.

Auto brake repairBattery
Alfonso6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very professional and courteous. Service was done in a timely manner.

Battery
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Air conditioning. Brakes. Pretty everything over the past 7-years!

Reasonable priceCarburetor cleaningElectrical repairAir & cabin filter replacement
TonyLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a good experience.... always professional and friendly

TransmissionCarburetor cleaningSteering & suspension repair+ Punctuality+ Quality+ Professionalism
WilliamLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rose was very helpful in selecting the appropriate battery. I was in and out of there in less than an hour. Thank you very much for the great service.

Battery
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and helpful. The only garage in the area I trust

Battery
TaylorLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had to get my car towed here for a dead battery, and they were able to take me in and get it replaced within two hours, even though I had an unusual battery type! Love these guys, will be making this my home store!

Battery
Brenda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very nice and informative Needed lots of work as my maintenance last year was improperly kept up. Price was better than anticipated. Recommended and I will go back for all my vehicle's needs.

Auto battery replacementAuto maintenanceAuto tire replacement
Dustin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, friendly customer service!

Battery
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. Quick and easy to get appointment. Very professional staff.

BatteryElectricalAuto engine diagnostic
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Perfect service these guys are true professionals Kent had my vehicle in due to an emergency situation no hype no oversell I was a technician for almost 30 years I know how difficult it is to get your vehicle in and repaired in a timely manner and at a very fair price.I would highly recommend anyone to bring your…

BatteryAuto engine diagnosticGeneral repairs & maintenance
Anita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick turnaround, fair, friendly and honest

Battery
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My Kia Optima Hybrid stopped running and would not start. Wilhelm got to the problem and fixed it in a timely manner. Thank you.

BatteryElectrical
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very accommodating….I brought my vehicle in without an appt and they looked at it and changed our the battery and I was on my way!

Battery+ Quality
Dianna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Definitely a quality place to get your stuff done. Staff is very communicative and willing to work towards solutions. As a young lady, going to a mechanic shop is typically very frustrating due to never having anything explained or my concerns being brushed off for my gender. However, I am confident I found a…

Battery+ Quality+ Professionalism
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Batter died so didn't have an appointment. Real quick turnaround and great service as always.

BatteryOil change+ Punctuality+ Quality+ Professionalism
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a good experience. I dropped my car off late yesterday afternoon. I was told this morning I needed a battery and they would need to order it. They said they would get it around 2:30 pm. I called around 4:00 pm and they said my car would be ready in about 20 minutes. They ordered a Lyft to pick me up.…

Battery
RandyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great customer service!! My wife and I recently moved to the area. I had heard the prices may be a little higher than other places. I am not sure about that, all I can say is I feel welcomed when I come in, the shuttle service is OUTSTANDING!! The part I needed for my Jeep was ordered and installed in a timely…

BatteryOil change
TanyaLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and honest. Did repair work within time stated.

Battery+ Punctuality+ Quality+ Professionalism

Show more battery reviews (11 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 62%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change301—
General repairs & maintenance202—
Auto engine diagnostic84—
Tires69—
Engine repair59—
Air conditioning54—
Air & cabin filter replacement52—
Wheel alignment51—

Compare with

Valvoline Instant Oil Change logoValvoline Instant Oil ChangeExperts Score 86Avondale · 4.86★Brakes Plus logoBrakes PlusExperts Score 83Avondale · 4.76★Wilhelm Automotive Repair & Tires logoWilhelm Automotive Repair & TiresExperts Score 81Avondale · 4.80★