Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Wilhelm Automotive Repair & Tires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Wilhelm Automotive Repair & Tires

Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews

📞 Call (623) 526-2886Request a call backWebsite ↗

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wilhelm Automotive Repair & Tires is better than 73% of oil change services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 63% of oil change services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wilhelm Automotive Repair & Tires is better than 94% of oil change services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wilhelm Automotive Repair & Tires is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 81% of oil change services.A
81

Reviews for your job

Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.

Wilhelm Automotive Repair & Tires for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Electrical” · showing 20

DebraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wilhelm was recommended by family & friends for being super trustworthy…& they truly are! Easily could have “upsold” & charged us for extra labor more than once…but they even fixed something that ended up being relatively minor & charged us next to nothing! Everyone is always super friendly & they get everything…

Reasonable priceElectrical repairAir & cabin filter replacementTires
MichaelLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★

What ever you do don't let anyone you care for get their credit card. It will be like they paid twice for service.

General repairs & maintenanceElectrical
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Air conditioning. Brakes. Pretty everything over the past 7-years!

Reasonable priceCarburetor cleaningElectrical repairAir & cabin filter replacement
Joanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

No complaints, great customer service very attentive to our needs. Prompt service , just a wonderful experience. Thank you.

Auto battery replacementElectrical
ChuckLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We love the service and way we were treated. I would definitely recommend them to family and friends.

ElectricalOil change
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. Quick and easy to get appointment. Very professional staff.

BatteryElectricalAuto engine diagnostic
Terry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the third shop in the area I just recently moved here and I have most satisfied with this shop and I will probably go back to them rather than any others

Air conditioningElectrical
armandoLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Absolutely the best experience I've ever had with a shop! I was delt with in an honest and respectful manner. The technician there kept me in the know on every detail of what needed to be repaired and why it needed replacing. This was my third experience with this particular Wilhelm location and if there were a…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My Kia Optima Hybrid stopped running and would not start. Wilhelm got to the problem and fixed it in a timely manner. Thank you.

BatteryElectrical
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My family and I have been going here for the past 10 years and they do a great job! They have great pricing and promotions and are always super nice and professional. I won't go anywhere else!

A/C installation & repairAir conditioningElectrical+ Quality+ Professionalism+ Value
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and on time

ElectricalGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are the best. They have the best communication skills and they are also honest and upfront with what’s going on with your vehicle. They’ve saved me tons of money and have helped me out when they could. I’ll always come to this shop. 10/10 best service.

A/C installation & repairBrakesElectrical+ Punctuality+ Quality+ Professionalism
Roberto6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Wilhelm Automotive Litchfield Park is where to go when you are experiencing car problems. We took our vehicle for them to figure out the check engine we were always getting and they figured it out. Took a coulpe days but they took the time to figure it out instead of throwing new parts to the problem. Very…

ElectricalElectrical repair+ Quality+ Professionalism+ Value
FFD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

ElectricalService not listed
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto battery replacementElectrical
Jorge6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical
Lexie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBrakes
chad14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

ElectricalAuto engine diagnosticTransmission+ Quality+ Professionalism+ Value
Becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electrical+ Quality+ Professionalism
CE5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

ElectricalOil change

Show more electrical reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 62%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change301—
General repairs & maintenance202—
Auto engine diagnostic84—
Tires69—
Engine repair59—
Air conditioning54—
Air & cabin filter replacement52—
Wheel alignment51—

Compare with

Valvoline Instant Oil Change logoValvoline Instant Oil ChangeExperts Score 86Avondale · 4.86★Brakes Plus logoBrakes PlusExperts Score 83Avondale · 4.76★Wilhelm Automotive Repair & Tires logoWilhelm Automotive Repair & TiresExperts Score 81Avondale · 4.80★