How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for engine repair
Clear ✕All 59 Google reviews tagged “Engine repair” · showing 20
Excellent customer service, with timely response to calls and questions. Efficient and timely repairs.
LET ME EXPLAIN WHAT YOU GUYS FROM WILHELM AUTOMOTIVE ARE TO ME...THE BEST...THE UNIQUE..AND THE PROFESSIONAL SHOP ON PHX. AZ...THANK YOU
They charged me $200 for inspection which is on the expensive side. They also mistakely said that my brand new a/c consdenser is leaking. They gave me a price quote to replace the a/c condenser (+engine issue that I had). I took it to another garage which confirmed that nothing is wrong with my a/c condenser and they fixed my engine.
⭐⭐⭐⭐⭐ I can’t say enough good things about Wilhelm Auto Repair & Tires and my service advisor, Michael Barra. I had been chasing a persistent noise on my 2016 Dodge Challenger after another shop had already replaced the alternator, water pump, and serpentine belt, yet the problem was still there. Instead of…
Great customer service. I needed a full engine replacement. Kent went above and beyond to work with Carmax Warranty to ensure a smooth transaction. 5-stars!
Always a good experience.... always professional and friendly
Service and professionalism was outstanding, I was impressed at the fact that they offered me a lift to pick up my vehicle. They were able to explain to me (in layman terms) the problems and the resolution. For now, they definitely have a returning customer.
Professional, friendly, competent, accommodating. When a check engine light came on a few hours after taking possession of my car after new struts and "D" service was performed on my Mercedes they diagnosed the problem immediately and fixed the issue no charge. I highly recommend these folks!
These guys I like a lot. There old fashioned shop that really does care for there customers. What I like to is they let me know what’s wrong with my vehicles and they don’t pressure me at all about anything. There very informative about my cars too. So I definitely recommend these guys to anyone. Thanks guys
Shop was recommended and I definitely know why. I had my AC fixed, oil change, motor and transmission mounts replaced. It was finished faster than expected and the price was right! Tony kept me informed the entire way. The whole experience was awesome and my car (and AC) is running great! Thanks Wilhelm!
Jim and his staff are the absolute best! They go above and beyond even when situations are out of their control.
Very profesional & friendly.
I corrected my oringanal review because The first one I stated you increased the labor cost of some shoddy if even done work by 130% but I meant to say 166%.and that was just for the labor. I brought my 2000 town car in, on 12/21/22, do to a leak. I was told that the leak was from the oil pan gasket and loose hose…
Very efficient turn around time. Got my vehicle back to me before Thanksgiving so I could spend it with my family. Staff was very friendly and professional.
Fast service,job well done
I had my Xterra dropped off at night after the place was already closed. They called me before the afternoon letting me know what was wrong. Not sure if the price is amazing or not, for what I need replaced. Due to not having to take my cars into the shop often.I do know that they charged less for the diagnostic,…
Professional and fast mechanics. Made my vehicles issues easy to understand.
Excellent communication and friendly service. Very clear about what needed to be done and what the cost would be. I would recommend them and will be using them in the future.
Absolutely the best experience I've ever had with a shop! I was delt with in an honest and respectful manner. The technician there kept me in the know on every detail of what needed to be repaired and why it needed replacing. This was my third experience with this particular Wilhelm location and if there were a…
Kent was very helpful and understanding. Everyone was very kind I would highly recommend.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 301 | — |
| General repairs & maintenance | 202 | — |
| Auto engine diagnostic | 84 | — |
| Tires | 69 | — |
| Engine repair | 59 | — |
| Air conditioning | 54 | — |
| Air & cabin filter replacement | 52 | — |
| Wheel alignment | 51 | — |