How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for engine repair
Clear ✕All 59 Google reviews tagged “Engine repair”
Excellent customer service, with timely response to calls and questions. Efficient and timely repairs.
LET ME EXPLAIN WHAT YOU GUYS FROM WILHELM AUTOMOTIVE ARE TO ME...THE BEST...THE UNIQUE..AND THE PROFESSIONAL SHOP ON PHX. AZ...THANK YOU
They charged me $200 for inspection which is on the expensive side. They also mistakely said that my brand new a/c consdenser is leaking. They gave me a price quote to replace the a/c condenser (+engine issue that I had). I took it to another garage which confirmed that nothing is wrong with my a/c condenser and they fixed my engine.
⭐⭐⭐⭐⭐ I can’t say enough good things about Wilhelm Auto Repair & Tires and my service advisor, Michael Barra. I had been chasing a persistent noise on my 2016 Dodge Challenger after another shop had already replaced the alternator, water pump, and serpentine belt, yet the problem was still there. Instead of…
Great customer service. I needed a full engine replacement. Kent went above and beyond to work with Carmax Warranty to ensure a smooth transaction. 5-stars!
Always a good experience.... always professional and friendly
Service and professionalism was outstanding, I was impressed at the fact that they offered me a lift to pick up my vehicle. They were able to explain to me (in layman terms) the problems and the resolution. For now, they definitely have a returning customer.
Professional, friendly, competent, accommodating. When a check engine light came on a few hours after taking possession of my car after new struts and "D" service was performed on my Mercedes they diagnosed the problem immediately and fixed the issue no charge. I highly recommend these folks!
These guys I like a lot. There old fashioned shop that really does care for there customers. What I like to is they let me know what’s wrong with my vehicles and they don’t pressure me at all about anything. There very informative about my cars too. So I definitely recommend these guys to anyone. Thanks guys
Shop was recommended and I definitely know why. I had my AC fixed, oil change, motor and transmission mounts replaced. It was finished faster than expected and the price was right! Tony kept me informed the entire way. The whole experience was awesome and my car (and AC) is running great! Thanks Wilhelm!
Jim and his staff are the absolute best! They go above and beyond even when situations are out of their control.
Very profesional & friendly.
I corrected my oringanal review because The first one I stated you increased the labor cost of some shoddy if even done work by 130% but I meant to say 166%.and that was just for the labor. I brought my 2000 town car in, on 12/21/22, do to a leak. I was told that the leak was from the oil pan gasket and loose hose…
Very efficient turn around time. Got my vehicle back to me before Thanksgiving so I could spend it with my family. Staff was very friendly and professional.
Fast service,job well done
I had my Xterra dropped off at night after the place was already closed. They called me before the afternoon letting me know what was wrong. Not sure if the price is amazing or not, for what I need replaced. Due to not having to take my cars into the shop often.I do know that they charged less for the diagnostic,…
Professional and fast mechanics. Made my vehicles issues easy to understand.
Excellent communication and friendly service. Very clear about what needed to be done and what the cost would be. I would recommend them and will be using them in the future.
Absolutely the best experience I've ever had with a shop! I was delt with in an honest and respectful manner. The technician there kept me in the know on every detail of what needed to be repaired and why it needed replacing. This was my third experience with this particular Wilhelm location and if there were a…
Kent was very helpful and understanding. Everyone was very kind I would highly recommend.
Had a great experience, very polite and helpful. They worked very well with my extended warranty company. Definitely recommend these guys real pros!!!
I had a very bad experience with this location they were rude. My car still isn't fixed they did just enough to get my car back on the road it's still very much. NOt fixed!
Service was great. Kept me well informed of progress. Would go back with second vehicle.
The starter went out on my 1995 Buick Century. Mark helped arrange a tow service and get my car to their shop. Mark called me when they knew exactly what was wrong and the cost of the repair . Car was ready on time and cost was as he indicated. I like this place & would refer it to my friends. Thank You
The guys did a great job. Had a fuel leak and couldn't drive car. Part was on back order bit they worked tirelessly to find the part and get me the car back. Thanks guys!
Finally a trust worthy auto repair shop! I'll never go anywhere else.
No more taking my cars to the dealers. This place is honest and I can depend on them actually doing what they said they did.
I have taken several cars to Wilhelm and they have always diagnosed and fixed quickly and for a reasonable price. Recently my newest used car was having an overheating issue. The dealership was unable to accurately diagnose after several lengthy visits. Within an hour a Wilhelm mechanic was able to identify the hole…
I had to bring my car from another shop and from the moment my car arrived Mark was in contact with me giving me updates and telling me the best way to go about getting things done. Unfortunately the issue needs to be addressed by the manufacturer and it will have to be towed out. But the work they did was quick and…
My family and I have been going here for the past 10 years and they do a great job! They have great pricing and promotions and are always super nice and professional. I won't go anywhere else!
Remarkable Customer Care I recently had a problem of overheating with my Subaru Forester and took my vehicle in to the Litchfield Wilhelm shop to find out what was wrong. To my delight, I was told it was only a malfunctioning radiator cap which they replaced. However, within days the car was again overheating.…
They are the best. They have the best communication skills and they are also honest and upfront with what’s going on with your vehicle. They’ve saved me tons of money and have helped me out when they could. I’ll always come to this shop. 10/10 best service.
Very knowledgeable and reasonable prices. Always able to help every time something goes wrong with the engine and always helpful to get the best price possible.
The one in Litchfield park is 10/10
Great customer service and very efficient.
Found a leaky water pump during a routine oil change and fixed it same day. Very pleased!
Honest . Scott was very good ,handled the warranty claim and kept me informed . Got me in and out as promised. They even got me a loaner car for 3 days. They also did a check over on my suv . Thanks again .
Over priced. Both times I’ve taken my vehicle to this businesses I was skeptical if the diagnosis had actually been thoroughly done. This last time I was quoted to repair more than was needed. They didn’t even charge me for a diagnosis because it’s likely they never did it. I’m unimpressed and will likely contact…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 301 | — |
| General repairs & maintenance | 202 | — |
| Auto engine diagnostic | 84 | — |
| Tires | 69 | — |
| Engine repair | 59 | — |
| Air conditioning | 54 | — |
| Air & cabin filter replacement | 52 | — |
| Wheel alignment | 51 | — |
