How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for general repairs & maintenance
Clear ✕All 204 Google reviews tagged “General repairs & maintenance” · showing 40
Easy to work with. Good communication and easy to get availability when needed for something more last minute.
Rudest mechanics I’ve ever dealt with. Zero communication, exorbitant prices, real “good ol’ boy” vibe. If you’re a woman, LGBTQ, POC (or even wear a N95 mask) - stay away from this place. They won’t take you seriously and ridicule you. Kent has been rude each and every single time I’ve ever talked with him (took…
Excellent service at reasonable prices. Have been taking our vehicles there for over 3 decades.
Had some work done on my dodge. Have a warranty through a 3rd party. Wilhelm was able to contact them and get all the recommended work complete. Took a few day, but not their fault, just part of the warranty process. They were great and kept me in the loop. Would recommend. Thank you guys.
Exceptional service and great pricing! I use them for all minor and major servicing on my Toyota.
Excellent service and friendly techs
I was on a road trip with family when my battery died. I took it to get a new battery where it was tested and found out that along with a new battery, I would need a new alternator because mine wasn’t charging the battery anymore and needed to be replaced. I called around and when I got to Wilhelm Automotive I was…
The service is extremely excellent, the staff in the front is friendly. when I call Kent usually answers the phone he’s so professional I feel at ease that he will take care of my car needs. They explain what your vehicle needs and NOT sell you what it doesn’t!
Had my 2009 Nissan titan get some work done. Great customer service. Truck is running great.
Always a great experience. Had a lot of vital fluids swapped out for fresh fluid. No runs, no drips, no errors. Waiting room is always clean and organized. Bathroom is always clean. Great place to do business with. Staff is always friendly and respectful. Will continue to patronize Wilhelm of Litchfield.
So comforting to have an automotive repair shop that you can count on nearby! Lucky me! One comes to appreciate such a trust worthy and courteous shop!
I was pleasantly surprised with the whole experience, and I felt that prices are reasonable. This is the place I will keep taking my car from now on.
Very happy with communication and service.
Have been here twice and they will definitely be my go to auto shop. Kent and the crew there provide thorough work and communicate greatly.
Kent and the team at Wilhelm in Litchfield Park took great care of my daughter's car quickly and at a fair price. Thank you for always doing the right thing for your customers!!
I have used these guys for several years and several different vehicles. Great service and stand behind their work!!
Service advisor Jackie was excellent to work with. She was knowledgeable. She also provided flexibility to accommodate my schedule.
Once again the guys at Wilhelm in Litchfield did another FANTASTIC job on my Audi. They made all the requested repairs AND saved me quite a few dollars in the process. I've brought several of my vehicles to Wilhelm in Litchfield & will continue to do so. Thx much Wilhelm!
Wilhelm was recommended by family & friends for being super trustworthy…& they truly are! Easily could have “upsold” & charged us for extra labor more than once…but they even fixed something that ended up being relatively minor & charged us next to nothing! Everyone is always super friendly & they get everything…
“Fast, efficient, and honest! My first visit and I feel like Wilhelm's will be my family's ‘GOTO’ service and repair shop.
This is the best auto repair and maintenance shop I’ve ever done business with. I highly recommend.
Service was great. Exceeded my expectations.
Had these folks fix our daughter’s 2013 Honda accord. It was just done 12/5/25. The car would sporadically not start and we just never knew when it was going to happen. The car was fixed with fast and reliable service. I will be a returning customer.
Busy shop checked in made an Appointment provided contact details and description of problem. They followed up with a digital inspection report with pictures of vehicle and provided a summary report highlighting problem areas and required service areas. All in all communication was good, they found the problem…
Got us in quickly and did a great job!
What ever you do don't let anyone you care for get their credit card. It will be like they paid twice for service.
Air conditioning. Brakes. Pretty everything over the past 7-years!
Outstanding staff. Mike, Kent and the team is always friendly and professional. I would strongly recommend to anyone.
It is such a pleasure to endorse them for quality, friendly staff and professional mechanics. Try them out...
Great customer service. Knowledgeable personnel.
I took my vehicle in for an oil change and inspection before heading out on a road trip. I was assured the vehicle was in great condition, fresh oil was placed in the car, fluids were topped off, and my tires were filled with air to 32 PSI. After I drove away, I checked my dash for my tire pressure readings. They…
Absolutely a legit and honest automotive company. From my first initial visit, I was invited with professional & friendly service, informed communication, fair pricing. Ken was pleasant and kepta humble smile on his face. My fiancé's was a little nervous due her prior experiences with other local auto mechanic…
Always great service
Always a good experience.... always professional and friendly
Fantastic service from the phone call, to the assessment of my car, and interactions with everyone in there. I went in for a brake flush and my car was even finished before they predicted.
Great job! Thank you
Always a wonderful experience! :-)
I am always satisfied with the service here. My Father used Wilhelm for over 40 years and I know if my Dad approved then I can trust their work.
The customer service here is 5 star, every time. Even on the phone its top notch.. They keep my car going, which keeps me and my kids safe. I can't say enough good things about this company.!!!
Without a doubt, the most trustworthy auto repair in the Valley. I have used them for years. Very honest.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 301 | — |
| General repairs & maintenance | 202 | — |
| Auto engine diagnostic | 84 | — |
| Tires | 69 | — |
| Engine repair | 59 | — |
| Air conditioning | 54 | — |
| Air & cabin filter replacement | 52 | — |
| Wheel alignment | 51 | — |
