Wilhelm Automotive Repair & Tires

Easy to work with. Good communication and easy to get availability when needed for something more last minute.

Rudest mechanics I’ve ever dealt with. Zero communication, exorbitant prices, real “good ol’ boy” vibe. If you’re a woman, LGBTQ, POC (or even wear a N95 mask) - stay away from this place. They won’t take you seriously and ridicule you. Kent has been rude each and every single time I’ve ever talked with him (took… Read full review

Excellent service at reasonable prices. Have been taking our vehicles there for over 3 decades.

Had some work done on my dodge. Have a warranty through a 3rd party. Wilhelm was able to contact them and get all the recommended work complete. Took a few day, but not their fault, just part of the warranty process. They were great and kept me in the loop. Would recommend. Thank you guys.

Exceptional service and great pricing! I use them for all minor and major servicing on my Toyota.

Excellent service and friendly techs

I was on a road trip with family when my battery died. I took it to get a new battery where it was tested and found out that along with a new battery, I would need a new alternator because mine wasn’t charging the battery anymore and needed to be replaced. I called around and when I got to Wilhelm Automotive I was… Read full review

The service is extremely excellent, the staff in the front is friendly. when I call Kent usually answers the phone he’s so professional I feel at ease that he will take care of my car needs. They explain what your vehicle needs and NOT sell you what it doesn’t!

Had my 2009 Nissan titan get some work done. Great customer service. Truck is running great.

Always a great experience. Had a lot of vital fluids swapped out for fresh fluid. No runs, no drips, no errors. Waiting room is always clean and organized. Bathroom is always clean. Great place to do business with. Staff is always friendly and respectful. Will continue to patronize Wilhelm of Litchfield.

So comforting to have an automotive repair shop that you can count on nearby! Lucky me! One comes to appreciate such a trust worthy and courteous shop!

I was pleasantly surprised with the whole experience, and I felt that prices are reasonable. This is the place I will keep taking my car from now on.

Very happy with communication and service.

Have been here twice and they will definitely be my go to auto shop. Kent and the crew there provide thorough work and communicate greatly.

Kent and the team at Wilhelm in Litchfield Park took great care of my daughter's car quickly and at a fair price. Thank you for always doing the right thing for your customers!!

I have used these guys for several years and several different vehicles. Great service and stand behind their work!!

Service advisor Jackie was excellent to work with. She was knowledgeable. She also provided flexibility to accommodate my schedule.

Once again the guys at Wilhelm in Litchfield did another FANTASTIC job on my Audi. They made all the requested repairs AND saved me quite a few dollars in the process. I've brought several of my vehicles to Wilhelm in Litchfield & will continue to do so. Thx much Wilhelm!

Wilhelm was recommended by family & friends for being super trustworthy…& they truly are! Easily could have “upsold” & charged us for extra labor more than once…but they even fixed something that ended up being relatively minor & charged us next to nothing! Everyone is always super friendly & they get everything… Read full review

“Fast, efficient, and honest! My first visit and I feel like Wilhelm's will be my family's ‘GOTO’ service and repair shop.

This is the best auto repair and maintenance shop I’ve ever done business with. I highly recommend.

Service was great. Exceeded my expectations.

Had these folks fix our daughter’s 2013 Honda accord. It was just done 12/5/25. The car would sporadically not start and we just never knew when it was going to happen. The car was fixed with fast and reliable service. I will be a returning customer.

Busy shop checked in made an Appointment provided contact details and description of problem. They followed up with a digital inspection report with pictures of vehicle and provided a summary report highlighting problem areas and required service areas. All in all communication was good, they found the problem… Read full review

Got us in quickly and did a great job!

What ever you do don't let anyone you care for get their credit card. It will be like they paid twice for service.

Air conditioning. Brakes. Pretty everything over the past 7-years!

Outstanding staff. Mike, Kent and the team is always friendly and professional. I would strongly recommend to anyone.

It is such a pleasure to endorse them for quality, friendly staff and professional mechanics. Try them out...

Great customer service. Knowledgeable personnel.

I took my vehicle in for an oil change and inspection before heading out on a road trip. I was assured the vehicle was in great condition, fresh oil was placed in the car, fluids were topped off, and my tires were filled with air to 32 PSI. After I drove away, I checked my dash for my tire pressure readings. They… Read full review

Absolutely a legit and honest automotive company. From my first initial visit, I was invited with professional & friendly service, informed communication, fair pricing. Ken was pleasant and kepta humble smile on his face. My fiancé's was a little nervous due her prior experiences with other local auto mechanic… Read full review

Always great service

Always a good experience.... always professional and friendly

Fantastic service from the phone call, to the assessment of my car, and interactions with everyone in there. I went in for a brake flush and my car was even finished before they predicted.

Great job! Thank you

Always a wonderful experience! :-)

I am always satisfied with the service here. My Father used Wilhelm for over 40 years and I know if my Dad approved then I can trust their work.

The customer service here is 5 star, every time. Even on the phone its top notch.. They keep my car going, which keeps me and my kids safe. I can't say enough good things about this company.!!!

Without a doubt, the most trustworthy auto repair in the Valley. I have used them for years. Very honest.

Great service, very professional. Will be bringing my other car now. New to the area and had been looking for an awesome shop. Thanks Kent for always taking such good care of me. Wouldn’t go anywhere else ! Real trustworthy humans!

The store manager Jim was very friendly and helpful. Excellent customer service and repair work!

We have been going to Wilhelm since 2019. They are very courteous, great listeners, and provide great service. Will continue to use them when any need arises.

We have been using Wilhelm for about two years now and we highly recommend them. Fair prices, good service, and most importantly they have my trust.

Took my car and on schedule appointment time, and they under promised and delivered ahead of anticipated time to repair tire.

First time here. Will use them again!

Scheduling was very easy and the work was done in a timely manner .. Jackie was great ..

This is a must go to garage. Excellent communication. Fair and honest evaluation of our car. Provided a solid quote for work. Joel and Jim were our contacts during our visit. Thank you both. You have just secured a customer for life.

My vehicle was diagnosed and repaired in a timely manner, the staff were friendly, helpful, and patient.

I took my vehicle in for a Tune Up only because the manufacture recommends a tune up. However my main problem is the dual vent with louvers is closed and I can not get proper air ventilation out of the dash so in essence the car is hot. I did not want to pay dealer price because they were extremely expensive and… Read full review

Good Service..Especially Ben. He was very helpful

I was referred to them thru the VVRP program for failed emissions. They were very nice when I dropped off my vehicle even got me a ride home thru Lyft! Determined the problem, fixed it and returned my vehicle a little more than 24 hrs!

Great service, amazing customer service

Very accommodating, quick & efficient.

Love these guys!

Kent was very friendly and services were done very quickly. Thank you for your help.

Wilhelm's is so great. I trust them Immensely. I asked him to check my air filter and he said you don't need that changed, but that I need 2 front tires. I have cousins in Maryland named Wilhelm. Everything I ride by, I think about my cousins!!!

Very good service. Upfront, honest about what needed done. And very reasonable pricing. Completed in a timely fashion. Great job. Thank you.

The people at Wilhelm’s automotive were wonderful to work with. Quickly diagnosed the issues with my SUV and got it in the same day. Communicated with me often to keep me up to speed on the repairs. Even paid for an Uber to take me to an appointment after I dropped the car off!! Excellent service!

Shop was recommended and I definitely know why. I had my AC fixed, oil change, motor and transmission mounts replaced. It was finished faster than expected and the price was right! Tony kept me informed the entire way. The whole experience was awesome and my car (and AC) is running great! Thanks Wilhelm!

Excellent service

Curious knowledgeable staff. Toubleshot my problem quickly. Fixed it same day for a fair price.

Despite having a costly repair, Kent did his best to minimize the cost. He was friendly and responsive to our needs. Vehicle is running great and hopefully stays that way for a long time!

People were very courteous and professional. I’m very satisfied.

Jim and his staff are the absolute best! They go above and beyond even when situations are out of their control.

I always count on the best service with the best parts installed.

Attention to detail, honest and fair!

I brought in two older cars for a thorough inspection, maintenance, and repairs. My 2006 Gmc drives and rides like a new car. My other car will be a gift to a younger family member so I really appreciated their comprehensive safety diagnostics and repairs. I highly recommend Wilhelm!

MARK always does a great job and makes sure my car is running great!

Great experience. Reasonable price and friendly.

Always nice to have a mechanic you trust!

Spoke to Kent about a noise coming from my vehicle took it in and looked at it let me know what was wrong with the vehicle and got it fixed right away

Awesome service!! Reasonable prices.

Great service!

They were fair and trustworthy and did a great job!

Absolutely the best experience I've ever had with a shop! I was delt with in an honest and respectful manner. The technician there kept me in the know on every detail of what needed to be repaired and why it needed replacing. This was my third experience with this particular Wilhelm location and if there were a… Read full review

Great service! My a/c went out and my regular mechanic couldn’t even get me in for 2 weeks. Wilhelm got me in the next day and repairs were made within a few hours and for a very fair price. I will be coming here from now on. Thank you!

This place is great!! Very professional! Took me a long time to go back to a shop but I'm glad I did. Kent and his crew are good people and I would highly recommend this place. Thanks for all the hard work

Amazing service and experience. We had an emergency on a road trip. The Ford dealership could not work us in right away and thankfully suggested we call Wilhelm. The staff generously waited for our truck to arrive by tow that evening and diagnosed the issue first thing the next morning. They explained our options,… Read full review

The people at Wilhelm have always gone the extra mile to be sure the work is done well and I am happy with the service. The rates are competitive but not cheap, but you get what you pay for.

This is my very first time using Wilhelm but I’ve been hearing a lot of great feedbacks about them so I thought I would also give it a try. Now, I’m one of those who would attest that it’s a great place to bring your vehicle for service because they have proven to me that they really are excellent when it comes to… Read full review

Perfect service these guys are true professionals Kent had my vehicle in due to an emergency situation no hype no oversell I was a technician for almost 30 years I know how difficult it is to get your vehicle in and repaired in a timely manner and at a very fair price.I would highly recommend anyone to bring your… Read full review

Great team that’s always friendly. I’ve been to the location in Peoria and Litchfield park and get the same customer service every time. I will continue to bring all the vehicles to them!

Wilhelm in Litchfield Park provided great and value service. The whole staff are all around professional and friendly. I would definitely recommend. to all who are in need vehicle repair.

Very professional staff. They don't try to "sell" you on stuff you don't need. Had my vehicle fixed in a timely manner. Will definitely be back when future service is needed!

They will order a lyft to get you back home free of charge, they replaced clutch in 3 days without an appointment. All staff were excellent. They called as soon as it was ready. They are what everyone hopes for when choosing a place to have repair work done.

They are so honest and helpful. So fair with pricing. I will always go there

Awesome professionals, they did a great job! Very knowledgeable and competent. These guys are good. I’ll definitely recommend them to all my friends and associates.

My service experience was amazing.. Clean friendly and they got the job done in a timely manner.. I actually got it back before the time that was stated. I will definitely recommend Wilhelm automotive for all my car needs.

Got in quickly & did great & fast work.

Excellent customer service

The staff was polite, helpful and honest. I will definitely return

This is among the best out there! Honest and to the point. They never push unneeded repairs, simply educate you about your vehicle condition.

This will now be the only place I take my vehicles. I used the same shop for 40 years in Avondale and when they sold I had no idea where I would find another shop that I felt comfortable with. This is it. I brought my daughter’s car here. The customer service I received was second to none. Every issue with the… Read full review

Wilhelm’s provides and honest and professional service.

Originally stated they may not be able to get to my vehicle til the following day. Called me a few hours later on same day I dropped my vehicle off and stated repairs and oil change were completed. Thank you.

I had to bring my car from another shop and from the moment my car arrived Mark was in contact with me giving me updates and telling me the best way to go about getting things done. Unfortunately the issue needs to be addressed by the manufacturer and it will have to be towed out. But the work they did was quick and… Read full review

Always had good service and friendly people. The only negative is they are so busy it’s hard to get in without waiting at least a week. Also the last 2 times they had to keep the car multiple days because parts did not come in? Kind of a coincidence. Anyhow if the customer service was not as good as it is, I would… Read full review

Professional and on time

Great friendly service and reasonably priced. Best service experience I’ve ever had! They even gave me an Uber ride to and from. Very professional and polite.

They are the best. They have the best communication skills and they are also honest and upfront with what’s going on with your vehicle. They’ve saved me tons of money and have helped me out when they could. I’ll always come to this shop. 10/10 best service.

Jim and Mark were great. Very fair pricing, plus some nice discounts. Finished the work ever faster than expected. Drove away with car repaired and performing per expectations. Thank you Jim, Mark and mechanic crew.

Everyone very friendly and helpful.

It was recommended by a friend, they where very friendly, professional and on time. I will be coming back to have my vehicle serviced when needed.

We've used Wilhelm for the past 20 years or so and they are simply the best. We've never felt "ripped off" or questioning certain repairs and costs with them. We don't trust our vehicles with anyone else.

They are honest, transparent and always responsive.

Great service provided by Scott and team....

Did some major repairs on my car in 2020. They did a great job. Excellent customer service which you don't see very often these days. I went in this week with a headlight out and it was fixed at no charge! That never happened when I took it to the dealer. Thank you!

I believe this is our forth time, each and every time we’ve been here the service is excellent all the people that we deal with are very friendly and knowledgeable and we will continue to use Wilhelm and I highly recommend them for any automotive repair.

Always feel safe and confident with the work provided by the Wilhelm staff and mechanics

Amazing & honest shop, pristine work, honest pricing, they truly care

Very profession and friendly. Always willing to rotate tires when I call back because we forget to ask. Very good about changing wipers, lights, etc. They've service our cars hundreds of miles. They offer to provide transportation even without using their shuttle car these days. Good discounts and their coupons always honored.

We've been using Wilhelm for nearly 15 years and keep going back. Good diagnostics, fair prices and they deliver when they promise. Highly recommend them!

Great service and fair price. Always honest and get things fixed quickly.

Though expensive, Wilhelm has been my go-to automotive repair center for years. They get it right the 1st time and the staff is top-notch.

Wilhelm Automotive consistently performs at the highest levels of service. Nice combination of friendliness and competence. Five out of five!

Always very professional. Work done right the first time. Finished when promised.

The main issue was their customer service. When my husband first arrived he was ignored for 10 min. When he was finally greeted by an employee it was "Have you been helped yet". No smile no greeting just a what do you want attitude.😒 Later when I went to get my car. It seemed that I was doing them a favor. The… Read full review

Excellent communication and service! Staff are all amicable and helpful!

Awesome as always