How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for oil change
Clear ✕All 302 Google reviews tagged “Oil change” · showing 40
This place is totally AMAZING!!! FRIENDLY, CLEAN AND RESPECTFUL OF OLDER PEOPLE ESPECIALLY THE OLDER PEOPLE ON A BUDGET LIKE ME.. I HIGHLY RECOMMEND THEM ALWAYS!!
Went for oil change and they finished in a timely manner.
Easy to work with. Good communication and easy to get availability when needed for something more last minute.
Great mechanics and friendly service
Work was professionally done while I waited.
Friendly, professional service!
Excellent experience as expected. I had many good referrals from a lot of people. Thank you.
Having problems with heating/cooling actuators in the dash…loud knocking noises…
Had some work done on my dodge. Have a warranty through a 3rd party. Wilhelm was able to contact them and get all the recommended work complete. Took a few day, but not their fault, just part of the warranty process. They were great and kept me in the loop. Would recommend. Thank you guys.
Friendly home-town business that listens to your concerns and treats you right at a good price. We've been using Wilhelm since 2003 and keep going back!
Very responsive, knowledgeable, and honest. I have been using Wilhelm Automotive for many years to repair all of my cars and always never had any issues with their service
Professional, complete, and clear. The most comprehensive and least expensive service I have EVER received. Won’t be going to any other shop.
Exceptional service and great pricing! I use them for all minor and major servicing on my Toyota.
Dropped off car for an oil change. They did a great job and went over my car dignostics with me when I had questions. I'll be returning for work on my AC and more oil changes
The service is extremely excellent, the staff in the front is friendly. when I call Kent usually answers the phone he’s so professional I feel at ease that he will take care of my car needs. They explain what your vehicle needs and NOT sell you what it doesn’t!
So comforting to have an automotive repair shop that you can count on nearby! Lucky me! One comes to appreciate such a trust worthy and courteous shop!
They got me scheduled. I got in & got out. They gave me the info needed to make a smart decision about my brakes. Finally someone that is honest. They don't make me feel dumb. They answer all my questions. I feel safe on their hands. These guys are great. Did an inspection & showed me what needed attention. Yea!!…
I was pleasantly surprised with the whole experience, and I felt that prices are reasonable. This is the place I will keep taking my car from now on.
They were fantastic and very friendly. I only waited less than an hour for my car!
Been taking both vehicles to Whilhelm Auto for 5+ years, always professional, very good service, and never had to return a vehicle due to improper repair.
Very surprised since most reviwes were positive here. I was given a cost breakdown of repairs needed, but the labor was doubled dipped on 3 of the 4 repairs. Some parts were marked up %300 from OEM. When I offered to purchase my own and have them install they declined. Lady at the front desk was not friendly or…
Great service. Very trustworthy❤️
Kent and the team at Wilhelm in Litchfield Park took great care of my daughter's car quickly and at a fair price. Thank you for always doing the right thing for your customers!!
My cat was serviced professionally and the staff was warm, funny and gracious.
So nice and efficient! My car is 15 yrs old and they took good care of it helping me to not have to buy a new car yet! Much appreciated!!
They always take such great care of me. I really appreciate having someplace. I trust to do my business.
I have driven past this business for years and now I wish I would have gone to them earlier! They are comprehensive which is hard to find these days. I needed an oil change on my Audi 6 and everything they said they would do, was done plus they filled my windshield wiper fluid. They are polite and professional and…
I have used these guys for several years and several different vehicles. Great service and stand behind their work!!
Extremely disappointing experience from start to finish. I was referred to this location by a manager from one of their own shops because it was closer to my home, so I happily dropped my vehicle off early morning for a scheduled appointment — a simple oil change and maintenance check. By midday I had received three…
They took care of my service right away
Service is always very professional, courteous and fast. I’m satisfied and happy with the service provided.
Always get us in same day or within a day. Great service. The staff is always friendly and professional!!! Both of our cars go to Wilhelm. Highly recommended. Thanks
Took 4 hours for a routine oil change on my Camry because they were busy and didn’t tell me when I dropped my car off. Fortunately I dropped it off before my round of golf at wigwam but it still wasn’t done when I came to pick it up afterwards. Also couldn’t pay without giving them my home address. Not ideal.
Easy to schedule, and very easy to work with! Been going to Wilhelm for about 30 years and have never been disappointed!
Wilhelm was recommended by family & friends for being super trustworthy…& they truly are! Easily could have “upsold” & charged us for extra labor more than once…but they even fixed something that ended up being relatively minor & charged us next to nothing! Everyone is always super friendly & they get everything…
Had car serviced at Wilhelm in Goodyear. Jackie and the staff are always a pleasure to work with. Mark A.
This is the best auto repair and maintenance shop I’ve ever done business with. I highly recommend.
They are fast, friendly and reliable.
The service was great. The team was very friendly and explained everything clearly.
Came here from positive reviews. Got serviced for an oil change and a tire rotation which was also noted on the invoice. I dropped my car off at 9am and wasn’t ready til 2pm. I checked if my tires were rotated but they weren’t, since I have a rim that’s scuffed and it was still on the same side when it was dropped…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 301 | — |
| General repairs & maintenance | 202 | — |
| Auto engine diagnostic | 84 | — |
| Tires | 69 | — |
| Engine repair | 59 | — |
| Air conditioning | 54 | — |
| Air & cabin filter replacement | 52 | — |
| Wheel alignment | 51 | — |
