Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Wilhelm Automotive Repair & Tires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Wilhelm Automotive Repair & Tires

Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wilhelm Automotive Repair & Tires is better than 73% of oil change services.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 63% of oil change services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wilhelm Automotive Repair & Tires is better than 94% of oil change services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wilhelm Automotive Repair & Tires is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 81% of oil change services.A
81

Reviews for your job

Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.

Wilhelm Automotive Repair & Tires for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 69 Google reviews tagged “Tires” · showing 20

miaLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

This place is totally AMAZING!!! FRIENDLY, CLEAN AND RESPECTFUL OF OLDER PEOPLE ESPECIALLY THE OLDER PEOPLE ON A BUDGET LIKE ME.. I HIGHLY RECOMMEND THEM ALWAYS!!

Great priceTiresOil change
Gretchen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They are always efficient and pleasant. Customer loyalty certainly pays off and I have trusted my cars to them for years.

Reasonable priceTires
ChrisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have used these guys for several years and several different vehicles. Great service and stand behind their work!!

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Extremely disappointing experience from start to finish. I was referred to this location by a manager from one of their own shops because it was closer to my home, so I happily dropped my vehicle off early morning for a scheduled appointment — a simple oil change and maintenance check. By midday I had received three…

Air & cabin filter replacementTiresOil change
DebraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wilhelm was recommended by family & friends for being super trustworthy…& they truly are! Easily could have “upsold” & charged us for extra labor more than once…but they even fixed something that ended up being relatively minor & charged us next to nothing! Everyone is always super friendly & they get everything…

Reasonable priceElectrical repairAir & cabin filter replacementTires
JohnLocal Guide · 258 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys and gals are great! Super flexible when I ordered tires to be delivered and installed, additionally I needed an oil change, and a battery check. They did it all and kept me abreast of the tire delivery. Great job. BTW, Kent is awesome!

Air & cabin filter replacementTiresAuto battery replacement
Charity6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They fixed my tires and brakes and they did really good. they never miss thank you guys so much have a good day God bless.

TiresBrakes
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Got us in quickly and did a great job!

Reasonable priceTiresGeneral repairs & maintenanceAuto engine diagnostic
Carl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

In a word, Wilhelm is synonymous with "Above and Beyond". Prompt, efficient and personable!

Reasonable priceTires
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very good experience! Staff are great and I know why they have been referred from other people. Very informative about what needed to be done and why and pricing reasonable compared to other estimates.

Great priceAir & cabin filter replacementTiresAuto battery replacement
MichaelLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I want to “thank” Wilhelm's (Goodyear) for getting my Jeep in for an oil change on a short notice. Well, they changed the oil and did a full vehicle inspection that makes me feel better driving the car. Mike

Tires+ Professionalism
Jerry17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great shop that has convenient drop off, pickup, scheduling. Truck was completed on time and everything was done professionally. I purchased tires and an alignment.

Reasonable priceTires
WilliamLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy to get an appointment on line. Scheduled appointment had my car seen within ten minutes of my arrival. Good communication when work completed.

Reasonable priceTires
Edi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and fair price.

Reasonable priceTires
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Everything done professionally and in a timely fashion. The staff was very friendly and helpful and made the tire buying process simple.

TiresWheel alignmentAuto tire replacement
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and great sales team - quick and efficient - returning Customer and they take great care of my mint 2017 F-150. I will continue to go to Wilhelm for my vehicle service needs!

TiresOil change
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional, friendly, competent, accommodating. When a check engine light came on a few hours after taking possession of my car after new struts and "D" service was performed on my Mercedes they diagnosed the problem immediately and fixed the issue no charge. I highly recommend these folks!

Auto engine diagnosticEngine repairOil change
JosephLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service, very professional. Will be bringing my other car now. New to the area and had been looking for an awesome shop. Thanks Kent for always taking such good care of me. Wouldn’t go anywhere else ! Real trustworthy humans!

TransmissionAuto body & trim repairElectrical repair+ Professionalism
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great customer service! Quick and so helpful! Thanks you guys!

Tires
cliffLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using Wilhelm for about two years now and we highly recommend them. Fair prices, good service, and most importantly they have my trust.

BrakesGeneral repairs & maintenanceSteering & suspension repair

Show more tires reviews (49 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 62%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change301—
General repairs & maintenance202—
Auto engine diagnostic84—
Tires69—
Engine repair59—
Air conditioning54—
Air & cabin filter replacement52—
Wheel alignment51—

Compare with

Valvoline Instant Oil Change logoValvoline Instant Oil ChangeExperts Score 86Avondale · 4.86★Brakes Plus logoBrakes PlusExperts Score 83Avondale · 4.76★Wilhelm Automotive Repair & Tires logoWilhelm Automotive Repair & TiresExperts Score 81Avondale · 4.80★