How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for transmission
Clear ✕All 35 Google reviews tagged “Transmission”
Got our Ford Escape in for an oil change and they found the engine air filter needed changed as well as the Cabin Filter, really helped. Thanks, Wilhelms
They kept me posted on the progress of my car. Excellent service and very friendly staff!
Excellent experience as expected. I had many good referrals from a lot of people. Thank you.
Great place, honest service. Big O wouldn't flush my transmission, with it having over 100k miles, nor would they service my rear differential. So, came to Wilhelm! No issues, and under $450. I thank you from the bottom of my heart!
Exceptional service and great pricing! I use them for all minor and major servicing on my Toyota.
Always a great experience. Had a lot of vital fluids swapped out for fresh fluid. No runs, no drips, no errors. Waiting room is always clean and organized. Bathroom is always clean. Great place to do business with. Staff is always friendly and respectful. Will continue to patronize Wilhelm of Litchfield.
I was pleasantly surprised with the whole experience, and I felt that prices are reasonable. This is the place I will keep taking my car from now on.
The the service manager was good, and the mechanic was good.
2016 jeep Wrangler transmission was not shifting out of second. I've brought it in, they figured out the problem. And I was back on the road again, the next day, after they got the part. Jeep runs great. They work on all my vehicles. It's nice.Getting things fixed and done right the first time.
Excellent service and communication.
Service advisor Jackie was excellent to work with. She was knowledgeable. She also provided flexibility to accommodate my schedule.
Great customer service, Mike Reynolds and his team did a great job on my truck
Always a good experience.... always professional and friendly
Great service, very professional. Will be bringing my other car now. New to the area and had been looking for an awesome shop. Thanks Kent for always taking such good care of me. Wouldn’t go anywhere else ! Real trustworthy humans!
Customer care and service is very good. The staff is nice, patient and kind. Whenever I’ve come here it’s been a good experience
Love this company. Very honest, reliable, trustworthy, and I wouldn’t take my car anywhere else.
Kent was very friendly and services were done very quickly. Thank you for your help.
Great experience. Kind and quick service. Car feel great.
The staff here is always very kind and helpful.
Absolutely the best experience I've ever had with a shop! I was delt with in an honest and respectful manner. The technician there kept me in the know on every detail of what needed to be repaired and why it needed replacing. This was my third experience with this particular Wilhelm location and if there were a…
No more taking my cars to the dealers. This place is honest and I can depend on them actually doing what they said they did.
My family and I have been going here for the past 10 years and they do a great job! They have great pricing and promotions and are always super nice and professional. I won't go anywhere else!
Professional and on time
Customer service was very unprofessional. I decided to take a chance anyways because of the great deal they were having. Stripped my oil pan bolt. Told me my transmission was shot, turns out it was just a sensor. Took it to AAMCO and they confirmed it was just a sensor. Replaced it now it runs and shifts like new.…
They were very professional and worked with me on price and fixed vehicle in a timely manner Only negative is I think they could be competitive on parts pricing but I will definitely use them again and would recommend them to others
I Always have a great experience here. They have a great rewards program and always give me a detailed inspection overview when I take my vehicles in for scheduled maintenance. Mark S. always works on my vehicles per my request and does a phenomenal job!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 301 | — |
| General repairs & maintenance | 202 | — |
| Auto engine diagnostic | 84 | — |
| Tires | 69 | — |
| Engine repair | 59 | — |
| Air conditioning | 54 | — |
| Air & cabin filter replacement | 52 | — |
| Wheel alignment | 51 | — |
