How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,550 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for wheel alignment
Clear ✕All 51 Google reviews tagged “Wheel alignment” · showing 40
Friendly and caring staff. They took care of our needs and kept us up-to-date every step of the way. They fought for us with the third party warranty company when they were making things difficult for us. They made sure we were completely satisfied in every way. 1000% recommend Wilhelm Automotive!!
As a first time customer I was impressed. Professional and honest, they provided a thorough report and answered all my questions. I had two of my vehicles repaired and the work performed was completed in a timely manner. Overall it’s nice to see a company still strive for great customer service which you don’t see…
We have taken our vehicles to this location for the past 8 years for service. They are always very professional and knowledgeable. They provided a detailed quote with pictures included and provided efficient service.
Wilhelm Automotive did an outstanding good with my Cadillac CT6! They actually showed me everything they were gonna be working on and gave me a quote same day. Made appt and they had parts ordered n ready the day I dropped my car off. I thought it'd be a 2day process but they called right before they closed, saying…
I needed an alignment and went here on the recommendation of a friend. Service was fast, courteous, no-nonsense. The technician did a quick test drive, pulled it in to one of the bays, and went to work within minutes of my arrival. They provided a clear report of the inspection they did, and performed the service…
Very good experience! Staff are great and I know why they have been referred from other people. Very informative about what needed to be done and why and pricing reasonable compared to other estimates.
Air conditioning. Brakes. Pretty everything over the past 7-years!
It is such a pleasure to endorse them for quality, friendly staff and professional mechanics. Try them out...
Took our car right in, without and appointment and had a full front to back inspection, along with a 4 wheel alignment done in a few hours! The inspection report was detailed and they had the alignment data report attached. Very good customer service and thorough work done.
Always great service
Great service. Excellent deals for oil change. Provided guidance on future maintenance needs without pushing unnecessary repairs.
Always a good experience.... always professional and friendly
Even though their pricing may be a tad higher then some, your people and service is extremely higher then others. I would highly recommend them to anyone needing service on their cars.
Everything done professionally and in a timely fashion. The staff was very friendly and helpful and made the tire buying process simple.
Professional, friendly, competent, accommodating. When a check engine light came on a few hours after taking possession of my car after new struts and "D" service was performed on my Mercedes they diagnosed the problem immediately and fixed the issue no charge. I highly recommend these folks!
We have been using Wilhelm for about two years now and we highly recommend them. Fair prices, good service, and most importantly they have my trust.
Great service, performed in a timely manner and workmanship was top notch as always.
Multiple nice experiences here at Wilhelm.
People were very courteous and professional. I’m very satisfied.
Very nice and informative Needed lots of work as my maintenance last year was improperly kept up. Price was better than anticipated. Recommended and I will go back for all my vehicle's needs.
Great, fast, friendly, and professional service. Will be doing business here again.
It great and fast
I made the appointment via their website. Received phone call confirmation and email quickly. Dropped off as scheduled and received honest opinion of needed repair and friendly service. Will use them again.
Absolutely the best experience I've ever had with a shop! I was delt with in an honest and respectful manner. The technician there kept me in the know on every detail of what needed to be repaired and why it needed replacing. This was my third experience with this particular Wilhelm location and if there were a…
This place is great!! Very professional! Took me a long time to go back to a shop but I'm glad I did. Kent and his crew are good people and I would highly recommend this place. Thanks for all the hard work
I've been a happy customer of Wilhelm's in Litchfield Park since early 2000's. This was another positive experience with the company.
My service experience was amazing.. Clean friendly and they got the job done in a timely manner.. I actually got it back before the time that was stated. I will definitely recommend Wilhelm automotive for all my car needs.
Used Wilhelm Auto on numerous occasions and have always been happy with the job done and the staff who are always polite and helpful.
I've been bringing my cars to Wilhelm-Litchfield Park for over 10 years. They have always gone above and beyond to make me feel safe driving my cars. Most of all I love their honesty! I've recommended them to all my friends and family.
Very polite and efficient staff. Preformed work required in timely manner. Always take mt vehicle to Wilhelm Auto Repair.
Staff is very helpful & kind. & Do great work on my vehicles.
High quality and professionalism in all aspects.You can trust them.
I had an emergency repair I needed before leaving Arizona indefinitely. They got me in very quickly and repaired my upper ball joints quickly. Unfortunately the ball joints failed once I was in Kentucky. I contacted them hoping the ball joints had a manufacture warranty and they not only covered the price of the…
We've been using Wilhelm for nearly 15 years and keep going back. Good diagnostics, fair prices and they deliver when they promise. Highly recommend them!
Rating only, no written review.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 301 | — |
| General repairs & maintenance | 202 | — |
| Auto engine diagnostic | 84 | — |
| Tires | 69 | — |
| Engine repair | 59 | — |
| Air conditioning | 54 | — |
| Air & cabin filter replacement | 52 | — |
| Wheel alignment | 51 | — |
