How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty87−1.3Momentum penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,646 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for auto engine diagnostic
Clear ✕All 61 Google reviews tagged “Auto engine diagnostic”
I was well received by an assoc. He was very nice and personable and my car was done before the expected time. Thank you Wilhelm for your service. You always do great!.
The Service we received was beyond excellent. Things were checked throughly and then we were well informed before repair was started. Service personnel were very knowledgeable, very polite, and then gave us their best options to take care of problem. Thank you again for the up and above service we received.
We were in Goodyear visiting family when our Volvo engine began to make a strange noise. The nearest Volvo dealer was miles away in Scottsdale. My Son recommended calling Wilhelm. We did and they were able to work us in. They diagnose the problem and were able to perform the repairs quickly It was important that…
Always helpful professional and trustworthy
Received excellent service.
Willhelm did me good. A little high on their pricing, but they fix the problem.
Professional and friendly! They are the best, I honestly would not trust my cars with anyone else. They go above and beyond to make sure the customer is happy. Also support veterans and military! FIVE STARS ⭐️ ⭐️⭐️⭐️⭐️
Great support and service. Joety was friendly, attentive, and knowledgeable regarding my car issues. Thank you
Best Automotive I’ve ever experienced is Wilhelm Automotive! Consistently superior in service and customer care!
I have be using this business for several years after a friend recommended them as friendly, fair and honest. Today I had an appointment for an oil change at 11. I was pleasantly greeted by Adam. Who immediately checked me in. While waiting I listened as Adam answered several customers calling in and stopping in. He…
Today I had an oil change on my 2019 jeep Rubi. The best group of guys ever.. please give them appropriate raises and incentives to keep this family happy they deserve it!!! My favorite and only Wilham Motors I will ever go to..thanks so much for taking care of my auto stuff for all these years!! You all are awesome 👌
I brought the truck in for advanced diagnostics for OBD code P0014, they recommended replacing the VVT solenoid, but I had already done that. The Dodge tech (Ben) explained Dodge trucks dont like aftermarket parts, so they recommend replacing it with OEM part for $699.93. I expressed my skepticism and Alex said he…
Two words: honest and friendly
We had water pump replaced and other items that went with it. Extremely thorough. Excellent customer service, prices reasonable, thorough and caring. I have dealt with them over 10 years and highly recommend them.
Each time I have went has been a pleasant experience. I have them the code for my check engine light and when their assessment concurred, they did not charge me for the scan. The AC repair was very affordable and I have found them to be honest and easy to deal with. Highly recommend.
Adam, his staff, and the quality of service are always outstanding. Always willing to go the extra mile to make sure your car is running smoothly and you’re satisfied as a customer. Highly recommend
Service was good, friendly customer service.
Wilhelm is always very professional and straight forward! You cannot go wrong when you trust your vehicle needs with Wilhelm !
They completed all maintenance in a very timely fashion 👍 changed oil and transmission fluid, also changed spark plugs. AND they gave me a veterans discount! Thank you Wilhelm, 😊 you made my day!
Been going to them for 20 years, always fair and honest.
Whilhelm is the only auto shop I trust with my cars. They are good honest people! They have taken care of all my cars over the past 13 years and I have only had good experiences with them. They do excellent work, prices are good, and their trustworthiness is the reason I stay with them. I refer all my friends and…
Jim is great to deal with and always keeps me updated on the status of my vehicle.
They always take good care of my car. They let me know what’s needed and why and not in a pushy way. And for this visit a no charge oil change for my birthday, which was pleasant suprise. Highly recommend.
Great shop. Honest, fast, great warranties, reward points, regular discounts. We love this place . Only place I go now.
Great people and wonderful service. Have total trust in their work and would not want to go anyplace else.
The good: Very professional, arranged for a ride home while they worked on my car, Extremely clean operation, explained everything they were going to do, very fair price for the services they performed, set expectations. I would recommend. The gray area: They left me with a checklist of the free inspection services…
Amazing customer service. I will definitely be coming back and referring my friends and family.
Had to order a powertrain control module, expensive & it took a week. Installed & ready in about an hour. Good service but I thought they were expensive.
These folks will take care of you, no matter what. Their customer care is outstanding. They will do whatever it takes to take care of the customer. Would recommend for a variety of auto care needs. They are patient and will address your concerns and make sure you are taken care of and happy.
Luke was extremely helpful! When I dropped my car off, they paid for an uber for me to go home. They gave me a quote before doing any repairs to my car. When they were waiting to get a part until the next day, I told them I had work the next day and didnt have another ride, they set up a car rental and sent another…
I never go anywhere else! They are professional and only do the necessary work! A good, trustworthy mechanic is hard to find. I’m so glad I found one!!
The experts at Wilhelm are courteous and professional and provide excellent service at reasonable prices. Every job I’ve had them do was done on time and done well. The front desk personnel are polite, knowledgeable and courteous
great service
The best! They know exactly what their doing. Refreshing to get great service in these shady times. Highly recommend.
They had my vehicle for nearly 4 weeks. There was a lack of communication, howerver when I did speak to anyone they were very polite and informative. Do not go to the Estrella Parkway location, I suggest you go to the Litchfield Park location where the "master technician" is.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 325 | — |
| General repairs & maintenance | 188 | — |
| Tires | 109 | — |
| Tire rotations | 70 | — |
| Auto engine diagnostic | 61 | — |
| Wheel alignment | 57 | — |
| Brakes | 51 | — |
| Vehicle Inspection | 42 | — |
