How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty87−1.3Momentum penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,646 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for brakes
Clear ✕All 52 Google reviews tagged “Brakes” · showing 40
One of the best auto places I’ve taken my car to. They’re always honest about what needs done and what can wait. They usually throw in whatever coupon or deal they can. And Mark there is really friendly and does extras like stay late the other day when I couldn’t get there until after close.
Excellent work on my BMW X3! My full diagnostic test was ran, Sam at the Goodyear location had very open communication with us throughout the day and until we picked up the car. Car has new brakes, all fluids were checked and were filled and cleaned if needed.
Sam was very kind and helpful through my experience with Wilhelm. I brought my car in for a check-up prior to a long roadtrip, and when my car was finished, I received a very detailed and helpful summary of what needs to be done. It was great to see pictures and explanations before then discussing with Sam on the…
Excellent customer service, the gentleman was very nice and HONEST.
We have been having our 2 cars serviced at Wilhelm for 4 years. They have always done a great job in a timely fashion. A very friendly staff.
I've reviewed Wilhelm in the past with both positive and negative evaluations, but my recent visit deserves a review all its own. I had my Jeep Wrangler towed there when it refused to start. Technicians were backed-up with repairs and encouraged me to leave it there until they could look at it. That took place nine…
Family recommendation and first time here but very happy. No upsell pressure like you find at dealerships. Employees were pleasant and appeared they actually like working here. Prices were very good, dealership wanted $115 for oil change which here was only $40! Will definitely use them again.
The work was done quickly, fairly, and honestly. What more can you ask for?
Josie was amazing. I needed an emergency brake job done on my truck and had no appointment, but she made it happen.
good experience, they don't try to up sale you. I appreciate that. Oil was changed and tires rotated while I waited. Prompt and friendly.
First time at Wilhelm Automotive Goodyear for an oil change and tire rotation. Great price and service was completed quickly. The service advisor recommended a brake flush which I scheduled for the following week. At the brake flush appointment, I inquired about also doing a cooling system flush. They were able…
If I could give this shop more than five stars I would! Mark and Josie are awesome service advisors! They are very kind, knowledgeable and so easy to talk to. They have seen us for a few different mechanical/electrical things that have come up and have always been very determined to get the issue resolved correctly…
Today I had an oil change on my 2019 jeep Rubi. The best group of guys ever.. please give them appropriate raises and incentives to keep this family happy they deserve it!!! My favorite and only Wilham Motors I will ever go to..thanks so much for taking care of my auto stuff for all these years!! You all are awesome 👌
Wilhelm in Goodyear is a first class automotive repair facility. From oil changes to more complex technical issues they have always exceeded my expectations. Only place I’ll bring my car for repair. Another great experience!!!!!
Friendly and straight forward. I appreciated the customer service I received and the estimates including supporting videos was a great touch.
Staff was very friendly, answered all my questions, and got my brakes and rotors done by end of day!! Pleased!!
Absolutely the best service around! While not the least expensive, the quality work and service is beyond compare.
Friendly service agents. Reasonable, fair pricing.
Always treated so kindly and with respect by all the employees. Wilhelm is always my go to for maintenance on our vehicles.
They did a great job! Fair pricing. They’re keeping an old vehicle on the road for years to come.
Alex (Asst Mgr) was very efficient and accommodating to get me in fore a complete brake job by just walking in on Monday morning. They also called Lyft to get me a ride back to the house (part of their complete service) All done by 3:30 and even came over with my car to take me back to the shop. Happy customer
Max at Wilhelm Goodyear was awesome to work with, appreciate the customer service and repair work done by the team. Would recommend to friends and family.
Very professional did everything I ask and was done in a timely fashion.
The crew at this location is awesome! To us they make sure they take care of our vehicles.
Quick and efficient. Appreciate your guyses hard work.
Brake fluid flushed. Great job and price. Thank you.
Well this store was the only place i could find someone that actually gave me straight answers. They made me feel like they actually like to work on cars not just take my money. They repaired my mustang it had a damaged axle and several other things. They got the parts ordered and got my car back on the road in a…
Great customer service. Very reasonable prices. Explained all repairs in detail. In my opinion, very good service shop
This was my first, and sadly my last encounter, not because I had a bad experience, but because I’m moving out of state! Jim and the crew are excellent, very professional and VERY affordable!! If you’re looking for honest and all around great mechanics, look no further!!! I found them for you!!!
They always take good care of my car. They let me know what’s needed and why and not in a pushy way. And for this visit a no charge oil change for my birthday, which was pleasant suprise. Highly recommend.
Great shop. Honest, fast, great warranties, reward points, regular discounts. We love this place . Only place I go now.
Great people and wonderful service. Have total trust in their work and would not want to go anyplace else.
They got me in and got right back out.. There job was super quick and the staff was very professional. The communication during and after the job was completed was very nice as well. I Highly recommend them for any auto service.
I took my classic car in for brake inspection and service. The diagnostics were complicated due to the age of the car and parts availability. It took a few days and a false start in the beginning but they persevered and successfully diagnosed and fixed the problem. Communication, professionalism, and value was way…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 325 | — |
| General repairs & maintenance | 188 | — |
| Tires | 109 | — |
| Tire rotations | 70 | — |
| Auto engine diagnostic | 61 | — |
| Wheel alignment | 57 | — |
| Brakes | 51 | — |
| Vehicle Inspection | 42 | — |
