Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Wilhelm Automotive Repair & Tires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty87−1.3Momentum penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Wilhelm Automotive Repair & Tires

Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,646 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wilhelm Automotive Repair & Tires is better than 80% of oil change services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 77% of oil change services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wilhelm Automotive Repair & Tires is better than 87% of oil change services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wilhelm Automotive Repair & Tires is better than 97% of oil change services.A
97
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 91% of oil change services.A
91

Reviews for your job

Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.

Wilhelm Automotive Repair & Tires for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.327
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 74
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 327 Google reviews tagged “Oil change” · showing 20

Marlene9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

My Appointment time didn't mean much.instead of 1 1/2 hours it was more like 4 hours. Not really that big of a deal, just meant a extra trip out to pick up our Car.

Great priceOil change
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

One of the best auto places I’ve taken my car to. They’re always honest about what needs done and what can wait. They usually throw in whatever coupon or deal they can. And Mark there is really friendly and does extras like stay late the other day when I couldn’t get there until after close.

Great priceAir & cabin filter replacementTire rotationsBrakes
Matthew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Again....... Great job, great shop!!!!

Reasonable priceOil change
JoelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Staff does a good job checking you in. Work completed in a timely manner. I would recommend Wilhelm for car repairs.

Reasonable priceOil change
MichaelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I discovered Wilhelm Automotive in Goodyear, AZ three or four years ago when my 2016 Chrysler Town and Country needed an oil change and a few other maintenance items and I have been a satisfied customer ever since for repairs and maintenance. I traded vehicles and my current car was due for an oil change today.…

Reasonable priceOil change
TedLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great customer service, quick in and out, and superb workmanship...fixed all my issues! Highly reccommended!

Great priceSteering & suspension repairTire rotationsOil change
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Work was done in a timely and professional manner. Services performed were explained and carried out quickly.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Helen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great job

Great priceOil change
Henry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Oil change, trans flush and tire rotation. Fairly priced. They also check over 30 components overall and list ones that may need attention and those that need immediate attention. No hard sell while car is being serviced. Well done Wilhelm!

Reasonable priceGeneral repairs & maintenanceVehicle Inspection
AndrewLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick turnaround on service, friendly, fair recommendations

Reasonable priceGeneral repairs & maintenanceAuto A/C rechargeOil change
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always outstanding Service. Jose is the best.

Reasonable priceAir & cabin filter replacementTire rotationsWheel alignment
KatherineLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Wilheim Automotive ipro ides service you can rely on. They are professional and patient, as well as genuinely caring. It feels right hetting my car serviced there. It's worth a try! Thanks, Wilheim!

Reasonable priceTire rotationsOil change
Rich7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always a great experience. The staff is always helpful and friendly.

Great priceAir & cabin filter replacementTire rotationsVehicle Inspection
Trevor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sam was very kind and helpful through my experience with Wilhelm. I brought my car in for a check-up prior to a long roadtrip, and when my car was finished, I received a very detailed and helpful summary of what needs to be done. It was great to see pictures and explanations before then discussing with Sam on the…

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prompt and thorough service! Appreciate the ride home and back so I didn’t have to wait while they did the repairs!

Reasonable priceSteering & suspension repairAuto A/C rechargeTire rotations
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Wilhelm Auto is very trustworthy and efficient.

Reasonable priceVehicle InspectionOil change+ Quality
Carol13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional, experience staff. Up front pricing with no hidden charges when work is completed. I feel they are honest and have give me best advice and options.

Air & cabin filter replacementVehicle safety inspectionOil change
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great place to get you auto work done.

Reasonable priceTiresTire rotationsOil change
DavidLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Was told my truck couldn’t get worked on until Monday, I was there Saturday. They took my vehicle in to at least do an oil change, I needed my A/C repaired (freon leak) and needed my side mirror replaced. 2 and a half hours later, everything was completed. I am on vacation and heading to Texas and really needed all…

Great priceAuto body & trim repairAuto A/C rechargeAir conditioning
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

First vist to Wilhelm, I am impressed! Appointment was on schedule, inspection was thorough and my tire repair was smooth! Great experience!

Great priceAir & cabin filter replacementTiresOil change

Show more oil change reviews (307 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change325—
General repairs & maintenance188—
Tires109—
Tire rotations70—
Auto engine diagnostic61—
Wheel alignment57—
Brakes51—
Vehicle Inspection42—

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