How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty87−1.3Momentum penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,646 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for oil change
Clear ✕All 327 Google reviews tagged “Oil change” · showing 60
My Appointment time didn't mean much.instead of 1 1/2 hours it was more like 4 hours. Not really that big of a deal, just meant a extra trip out to pick up our Car.
One of the best auto places I’ve taken my car to. They’re always honest about what needs done and what can wait. They usually throw in whatever coupon or deal they can. And Mark there is really friendly and does extras like stay late the other day when I couldn’t get there until after close.
Again....... Great job, great shop!!!!
Staff does a good job checking you in. Work completed in a timely manner. I would recommend Wilhelm for car repairs.
I discovered Wilhelm Automotive in Goodyear, AZ three or four years ago when my 2016 Chrysler Town and Country needed an oil change and a few other maintenance items and I have been a satisfied customer ever since for repairs and maintenance. I traded vehicles and my current car was due for an oil change today.…
Great customer service, quick in and out, and superb workmanship...fixed all my issues! Highly reccommended!
Work was done in a timely and professional manner. Services performed were explained and carried out quickly.
Great job
Oil change, trans flush and tire rotation. Fairly priced. They also check over 30 components overall and list ones that may need attention and those that need immediate attention. No hard sell while car is being serviced. Well done Wilhelm!
Quick turnaround on service, friendly, fair recommendations
Always outstanding Service. Jose is the best.
Wilheim Automotive ipro ides service you can rely on. They are professional and patient, as well as genuinely caring. It feels right hetting my car serviced there. It's worth a try! Thanks, Wilheim!
Always a great experience. The staff is always helpful and friendly.
Sam was very kind and helpful through my experience with Wilhelm. I brought my car in for a check-up prior to a long roadtrip, and when my car was finished, I received a very detailed and helpful summary of what needs to be done. It was great to see pictures and explanations before then discussing with Sam on the…
Prompt and thorough service! Appreciate the ride home and back so I didn’t have to wait while they did the repairs!
Wilhelm Auto is very trustworthy and efficient.
Professional, experience staff. Up front pricing with no hidden charges when work is completed. I feel they are honest and have give me best advice and options.
Great place to get you auto work done.
Was told my truck couldn’t get worked on until Monday, I was there Saturday. They took my vehicle in to at least do an oil change, I needed my A/C repaired (freon leak) and needed my side mirror replaced. 2 and a half hours later, everything was completed. I am on vacation and heading to Texas and really needed all…
First vist to Wilhelm, I am impressed! Appointment was on schedule, inspection was thorough and my tire repair was smooth! Great experience!
Staff was friendly and professional. Service was on time. I used this company several times through the years and have never been disappointed.
I will be a customer for life. The entire staff are professional but friendly and truly want what is best for your vehicle.
Wilhelm Automotive service is top notch. I love the visual report with detailed pictures of what needs to be done. 100% recommend.
Their service, as usual, has been prompt and professional, as well as informative and friendly. I highly recommend them!
Great communication and service was provided quicker than expected and suggestions on future service needed. 👍
Good service! Friendly staff. I would recommend this place for auto care.
Excellent customer service, the gentleman was very nice and HONEST.
A very friendly and attentive staff. It's the kind of place that draws you into becoming a regular customer.
We have been having our 2 cars serviced at Wilhelm for 4 years. They have always done a great job in a timely fashion. A very friendly staff.
Nice people,prompt service and good care
Excellent service love this place and staff is very friendly
Routine alignment
Very professional, thorough and polite
very nice
I arrived earlier than scheduled for an oil change & the gentleman at the front counter was friendly. He got me checked in & my service was finished quickly. I'll definitely be returning.
Great experience dealing with Wilhelm Automotive. Professional, friendly, and to the point. Looking for oil change last minute and was able to squeeze me in and was done way before expected. Mark is awesome to deal with and always looking out for customer and what he can do for me. Highly would recommend Wilhelm for auto service.
Great experience, very knowledgeable and helpful!
Overall I'm pretty satisfied with my visit there, except for on small mishap that they quickly corrected. The place has a unique charm inside, that be a little nostalgic. The people there are really nice, and prices are reasonable, when compared with the competition. Scheduling was easy, in person, over the phone, or online. Overall 4.5 Stars.
Great service. Josie was able to answer all of our questions and had the vehicle ready when promised.
Called for an oil change late yesterday and was in and out in less than an hour.
Family recommendation and first time here but very happy. No upsell pressure like you find at dealerships. Employees were pleasant and appeared they actually like working here. Prices were very good, dealership wanted $115 for oil change which here was only $40! Will definitely use them again.
Friendly service. The quote for the work was spot on. I trust Wilhelm to provide reliable work on my car.
Very impressed, from the appointment to finish they were great!
Great service
Great service!
Great experience. Dropped off car at 9am to diagnose a vibration issue. Wheel bearing hub assembly was replaced and job was completed by 3:30pm.
Always timely, completed work. Staff is very courteous.
Wilhelm in Goodyear is my go to spot for all my car needs. Josie is kind and friendly and Germaine explained the repairs in a way that I could understand and bonus points - he found a coupon for me to apply to the oil change! Highly recommend!
Received excellent service.
The folks at Wilhelm’s are friendly and efficient and the prices are fair. The best part is that your vehicle is ready when they say it will be. Definitely recommended.
Great service and friendly staff!
A little disappointed with Wilhelm today concerning their timeliness and responsiveness . Okay…I’ve been a dedicated Wilhelm customer for about 15 years and admit I’m getting older and less patient as a senior citizen collecting social security, enrolled in Medicare, and a disabled Army veteran. I guess I’ve won…
Willhelm did me good. A little high on their pricing, but they fix the problem.
good experience, they don't try to up sale you. I appreciate that. Oil was changed and tires rotated while I waited. Prompt and friendly.
Professional and friendly! They are the best, I honestly would not trust my cars with anyone else. They go above and beyond to make sure the customer is happy. Also support veterans and military! FIVE STARS ⭐️ ⭐️⭐️⭐️⭐️
Kept me informed during the entire process, including confirmation of requested services and a suggestion for an item that I neglected to include in my list. Very professional, personable and efficient. Great to have this service center close to home.
Wilhelm is easy to work with. Prompt service.
First time at Wilhelm Automotive Goodyear for an oil change and tire rotation. Great price and service was completed quickly. The service advisor recommended a brake flush which I scheduled for the following week. At the brake flush appointment, I inquired about also doing a cooling system flush. They were able…
If I could give this shop more than five stars I would! Mark and Josie are awesome service advisors! They are very kind, knowledgeable and so easy to talk to. They have seen us for a few different mechanical/electrical things that have come up and have always been very determined to get the issue resolved correctly…
Always feel comfortable with bringing our vehicles to Wilhelm in Goodyear. Mark is so nice and accommodating with not trying to rip you off. He goes out of his way to see what your needs or doesnt need. We really appreciate his honesty. Definitely would recommend this location for anyone's car service needs.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 325 | — |
| General repairs & maintenance | 188 | — |
| Tires | 109 | — |
| Tire rotations | 70 | — |
| Auto engine diagnostic | 61 | — |
| Wheel alignment | 57 | — |
| Brakes | 51 | — |
| Vehicle Inspection | 42 | — |
