How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty87−1.3Momentum penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,646 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for steering & suspension repair
Clear ✕All 37 Google reviews tagged “Steering & suspension repair”
Very attentive and thorough. Always professional.
Great customer service, quick in and out, and superb workmanship...fixed all my issues! Highly reccommended!
Prompt and thorough service! Appreciate the ride home and back so I didn’t have to wait while they did the repairs!
My experience here was great! Josie (sorry if I misspelled your name) was excellent; attentive, friendly, and more knowledgeable than your standard service desk rep. I saw a couple of techs show up to the front and they seemed to have a good attitude; most techs recently carry themselves like they don’t like their…
I had a alignment and they did a fantastic job! Also recentering my steering wheel.
Josie our customer service rep was amazing. Mechanics did a great job. Best experience I’ve ever had with a repair facility. Highly recommend.
Unbelievable service! Everybody is kind and they performed work immediately. They beat everybody's prices and made sure to for me in on a tight schedule. Thank you for your honesty! This is the most important thing to me.
good experience, they don't try to up sale you. I appreciate that. Oil was changed and tires rotated while I waited. Prompt and friendly.
Very thorough and fast . Communication on the issues and solutions available to me on my car was excellent. Very impressed
Today I had an oil change on my 2019 jeep Rubi. The best group of guys ever.. please give them appropriate raises and incentives to keep this family happy they deserve it!!! My favorite and only Wilham Motors I will ever go to..thanks so much for taking care of my auto stuff for all these years!! You all are awesome 👌
I appreciate the customer service and willingness to hear what troubles you are having and no up sell.
Guys ordered a part and got delivered the wrong part; not their fault but I had to coke back like two weeks later! Guys not only got me in and out for the inconvenience but gave me a little break on the price and did a front end inspection! A+
They fixed my issue something my old mechanic managed to over look. And they did it in a quick time frame. Super nice staff over all a great place. 10/10 would recommend
Great service and fast turnaround!
Very professional did everything I ask and was done in a timely fashion.
Well this store was the only place i could find someone that actually gave me straight answers. They made me feel like they actually like to work on cars not just take my money. They repaired my mustang it had a damaged axle and several other things. They got the parts ordered and got my car back on the road in a…
First time using this place and I am very satisfied..I will be using them from now on for any car needs..
They were great with keeping me informed on the process and what was needed for the repair. The staff was very friendly and helpful throughout the transaction. I will be a return customer.
Took my car in for service & inspection. Front desk staff was really nice n friendly. Next day was driving out of town and was stranded due to a bad tire and put my entire family at risk in extreme weather. Had a really hard time getting back to town. This problem should of been detected during the vehicle health…
Very Professional, Made suggestions that were needed and fair pricing. Ill definitely keep them as my go to automotive shop.
Great service and fast. Didn't try to sell me anything, waiting room was spotless, and the staff was fantastic. 10/10.
It was a total success. I had extensive work done in a speedy and efficient manner. Very pleased with the results and professional repair that was done. I would definitely recommend there service to anyone who would want a job well done!
Always recommend Wilhelm’s!
Great shop. Honest, fast, great warranties, reward points, regular discounts. We love this place . Only place I go now.
My service advisor Luke did a complete inspection of my Jeep Wrangler that had been out of service for quite a while. He recommended replacing worn parts over the last 24 years and servicing fluids and belts. The Jeep handles like new and will give us years of happy trails!
I am new to the area and was looking for a place to take my car for maintenance. Wilhelm came highly recommend and I was not disappointed! Friendly people and excellent service. My car was taken back at the appointment time and serviced. I will definitely be taking my car here for future service and maintenance…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 325 | — |
| General repairs & maintenance | 188 | — |
| Tires | 109 | — |
| Tire rotations | 70 | — |
| Auto engine diagnostic | 61 | — |
| Wheel alignment | 57 | — |
| Brakes | 51 | — |
| Vehicle Inspection | 42 | — |
