How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty87−1.3Momentum penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREWilhelm Automotive Repair & Tires
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,646 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.
Wilhelm Automotive Repair & Tires for tires
Clear ✕All 109 Google reviews tagged “Tires” · showing 80
Wilhelm staff Josie and Mark we’re great helping me out on getting new tires for my car 🚙 I recommend them and using their coupons they saved me money 💵
Great service! Honest and trustworthy service. Highly recommend! Mark was welcoming and provided clear and detailed communication. Business seeks the best interest for it's customers rather than it's business. Business seeks to provide a positive and caring relationship with it's customers. Facility is clean and well maintained.
Max and all staff were courteous and professional. Everyone involved were awesome. Mark showed care and compassion throughout the entire process. Thank you for getting me mobile again. God Bless you all
Listen to my need for a new battery right now, professional, personally attentive, timely, couldn’t ask for better service. I trust this place for all car care so grateful for each person in the office.
Sam was very kind and helpful through my experience with Wilhelm. I brought my car in for a check-up prior to a long roadtrip, and when my car was finished, I received a very detailed and helpful summary of what needs to be done. It was great to see pictures and explanations before then discussing with Sam on the…
Really nice people, they are extremely helpful Don’t gouge on their prices
Scheduled a pre-trip tire inspection. They took the car in right away, sent a link to the inspection report, and had a free promotion going I didn’t know about. Friendly, fast service.
While visiting my folks in Goodyear, AZ, I came out to a completely flat back tire on my car. I wasn’t sure where to go to get help, so I ‘Google’d’ Tire Shops in Goodyear, AZ. Although many tire shops came up in my search, one company stood out to me — that wasn’t even a dedicated tire shop. It was Wilhelm…
Great place to get you auto work done.
Was a good experience and reasonably priced. Really nice group of people.
First vist to Wilhelm, I am impressed! Appointment was on schedule, inspection was thorough and my tire repair was smooth! Great experience!
Their service, as usual, has been prompt and professional, as well as informative and friendly. I highly recommend them!
My experience here was great! Josie (sorry if I misspelled your name) was excellent; attentive, friendly, and more knowledgeable than your standard service desk rep. I saw a couple of techs show up to the front and they seemed to have a good attitude; most techs recently carry themselves like they don’t like their…
Came in with a problem, was understood, problem was solved. Very friendly, front desk lady was sharp and quick to resolve my concern.
Great service, replaced 2 tires next day and patched a 3rd with a nail in it at no cost. quick and helpful service!
We were in Goodyear visiting family when our Volvo engine began to make a strange noise. The nearest Volvo dealer was miles away in Scottsdale. My Son recommended calling Wilhelm. We did and they were able to work us in. They diagnose the problem and were able to perform the repairs quickly It was important that…
The employees are helpful and informed me as the work progressed. I will be coming back for any maintenance or repairs that might need to be done. Thank you for taking care of my needs and for your attention to details.
5 stars should say it all! Great service, very efficient, great work, and so friendly. They really helped me out, after a hard week they really make my day.
Only place I take my 2011 SAAB to keep it running as no parts in the market. Excellent mechanics and advice on service!
Josie our customer service rep was amazing. Mechanics did a great job. Best experience I’ve ever had with a repair facility. Highly recommend.
Unbelievable service! Everybody is kind and they performed work immediately. They beat everybody's prices and made sure to for me in on a tight schedule. Thank you for your honesty! This is the most important thing to me.
Excellent customer service. Great prices and friendly staff. I was confident when I left I got exactly what I needed and didn’t over pay. Would highly recommend this place to everyone
Always great service here. Friendly and family owned!
Ran over a nail on a road trip And stopped by Wilhelm auto repair tires to see if they could help. Josephine and her colleague, whose name I didn’t get, were absolutely amazing. I sat in the waiting room while they took care of my tire and watched both of them interact with their customers. Most of which were…
Chris was amazing! I walked in with a screw in my tire and he immediately had me bring it back, and I was in and out in less than 20 minutes. Quick service and kind employees, highly recommend!
If you’re looking for a one stop shop, I recommend Wilhelm, professional, clean, with reasonably rates
If I could give this shop more than five stars I would! Mark and Josie are awesome service advisors! They are very kind, knowledgeable and so easy to talk to. They have seen us for a few different mechanical/electrical things that have come up and have always been very determined to get the issue resolved correctly…
Always feel comfortable with bringing our vehicles to Wilhelm in Goodyear. Mark is so nice and accommodating with not trying to rip you off. He goes out of his way to see what your needs or doesnt need. We really appreciate his honesty. Definitely would recommend this location for anyone's car service needs.
Repair to the locking system on door.
I've been taking my car to Wilhelm Automotive for over a year now. The service there is excellent both the repair & the hospitality. My experience there has been by far the Best in Automotive Shopping since moving to Az.
Terrific service and great place. Honest and very friendly.
Wilhelm Automotive has a great automotive shop in Goodyear, AZ. Their services aren't free, but I feel they do everything they can to treat their customers fairly. They let you know what needs to be done and offer multiple options for how to proceed. I've used them for years and feel they only suggest work that…
Best Automotive I’ve ever experienced is Wilhelm Automotive! Consistently superior in service and customer care!
Had an excellent visit to Wilhelm South yesterday. Service was quick & very reasonably priced with good future service recommendations. Already scheduled my next visit.
Wilhelm Automotive is great! I recommend their company Everytime a friend is looking for automotive service. Keep up the great service. Ty
The Team at Wilhelm Goodyear was very helpful and took the time to explain the advantages of the different tires I was considering. Happy with my decision to use Wilhelm and tires I selected.
Wilhelm in Goodyear is a first class automotive repair facility. From oil changes to more complex technical issues they have always exceeded my expectations. Only place I’ll bring my car for repair. Another great experience!!!!!
. Very personable staff Appointment was on time and service quick and professional. Checked vehicle and recommended future maintenance concerns. Highly recommended
Max and everyone at this shop are all great and friendly people to deal with.
Was able to call in the morning on a Saturday and Alex was very helpful in getting me a quote on a tire and fitting me in after I got off work in the afternoon to get the tire replaced. The time saved was invaluable!
Absolutely the best service around! While not the least expensive, the quality work and service is beyond compare.
Less than an hour wait and price within the regional average. I will go to this shop for future auto work as Staff was kind and understanding. Additionally, the location is seven minutes away from my house, very convenient.
Visit was pleasant, dropped off vehicle explained what needed attention.Latter they called and explained what needed to be done so I told them to make repaires.. picked up vehicle next day to my satisfaction.
I had a slow leak in a tire and Wilhelm found a nail. Repaired the tire. When I arrived to pick it up I asked “how much?” I was told there was not charge! Wow. What a way to win business especially since we just relocated from the Chicago suburbs!! This would have never happened in Chicago. Wilhelm has earned…
Grate service, clean waiting area, Max was very professional, my car felt like new
I’m always impressed with the personnel at Wilhelm Automotive #1155. They listen to my automotive concerns and are available to answer my questions in an informative, jovial yet calming demeanor. I enjoy doing business with them and feel my car is in good hands!!
I will be taking my car to Wilhelm Automotive from now on. They are very helpful, knowledgeable, friendly and polite. Especially Max, who is an outstanding asset for Wilhelm Automotive.
Wilhelm replaced my two fuel pumps on my 2002 Thunderbird last year, and discovered a serious problem with the tires. They made sure that the car was 100% safe before returning it to me. Wouldn't go anywhere else!
Had a mail in my tire they got me in and out in a hurry. Very pleasant experience the employees were very nice and helpful. The environment had a family feel to it. The store was clean and smelled great! If I need anything else for my vehicles I’ll be sure to check with them first! Thanks Adam.
All I can say! “Is what a blessing”
Complimentary safety check...
Courteous staff, good maintenance work at a reasonable price. I intend on continuing to use them for all my car service needs.
Had a great experience with adam there he did a great job
Very professional did everything I ask and was done in a timely fashion.
Adam , Max , Alex and Team always go above and beyond with there customer service. I will only use them for all our vehicles. The way my teen drives they see us more then usual and always accommodating.
There was no mansplaining. They didn’t talk down to me and they didn’t talk over my head. Treated me like a normal human being. Thank you for being you.
Adam, his staff, and the quality of service are always outstanding. Always willing to go the extra mile to make sure your car is running smoothly and you’re satisfied as a customer. Highly recommend
Had an unrepairable tire due to a nail, was wary of where to take my car. Looked at reviews for Wilhelm Automotive and decided to take it there. Environment felt very welcoming and customer service was great. Easy in and out and everything worked out. Will not hesitate to take my car to Wilhelm for future work.
Service writers where personable, upfront on very helpful. Great service of my new tires and being able to shop them to you guys was so hassle free. Would recommend anyone who needs work done to you guys.
Great experience everyone was very kind !
I brought my SUV in for tire swap, oil change and an alignment. Dropped it off early before opening and received a call later in the day that they broke 2 tire pressure sensors and they would have to pick them up from the dealer. They covered the parts they broke but the car had to stay for 2 days and I had to get a…
Very very courteous
Always the best customer service here! They are fast, detailed and customer oriented. Always appreciate the work they do!
Very professional,
Always 1st class!
Whilhelm is the only auto shop I trust with my cars. They are good honest people! They have taken care of all my cars over the past 13 years and I have only had good experiences with them. They do excellent work, prices are good, and their trustworthiness is the reason I stay with them. I refer all my friends and…
Jim, Luke and the guys always take care of me and get me in as soon as they can, even though that does usually mean a week or so out. For the type of work that I bring them, which is generally tires or small jobs I am ok with that wait. Stand up guys that don't beat around the bush, thanks again.
Took my car in for service & inspection. Front desk staff was really nice n friendly. Next day was driving out of town and was stranded due to a bad tire and put my entire family at risk in extreme weather. Had a really hard time getting back to town. This problem should of been detected during the vehicle health…
They always take good care of my car. They let me know what’s needed and why and not in a pushy way. And for this visit a no charge oil change for my birthday, which was pleasant suprise. Highly recommend.
Brought in a 2012 Ford Focus and a 2010 Toyota Camry in for inspection and oil change on 5/6. According to Wilhelm, my Focus passed and all it needed an oil change. My Camry however needed a little bit of work. It needed a right front axle shaft boot and both front lower control arm bushings replaced and align. Got…
Just an unbelievable customer service experience. My truck was very dangerous to drive and they got me back on the road the same day. I appreciated the promptness of the service, their flexibility and recommendations. This is my favorite repair shop in all of AZ. Thank you so much to everyone. Outstanding place for vehicle maintenance.
My service advisor Luke did a complete inspection of my Jeep Wrangler that had been out of service for quite a while. He recommended replacing worn parts over the last 24 years and servicing fluids and belts. The Jeep handles like new and will give us years of happy trails!
Great people and wonderful service. Have total trust in their work and would not want to go anyplace else.
They have great people working for them from who checked me in to the guy who answered my phone call to Jim closing me out. Service report was thorough and the price was very fair.
Super quick and good job
Very Professional & Service was excellent.
Customer service was wonderful, Luke was very very nice. Called me within a couple hours to tell me what’s wrong with the car and had it done by 5:30 which was wonderful. I definitely recommend this company and I will be coming back if I have any other problems with my car. Thank you very much
Great service, great Team, what's not to like!!!! Love Wilhelm!
They got me in and got right back out.. There job was super quick and the staff was very professional. The communication during and after the job was completed was very nice as well. I Highly recommend them for any auto service.
Lovely staff. Explained the difference in brands of tires and were able to get them all replaced in a timely manner
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 325 | — |
| General repairs & maintenance | 188 | — |
| Tires | 109 | — |
| Tire rotations | 70 | — |
| Auto engine diagnostic | 61 | — |
| Wheel alignment | 57 | — |
| Brakes | 51 | — |
| Vehicle Inspection | 42 | — |
