Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Wilhelm Automotive Repair & Tires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty87−1.3Momentum penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Wilhelm Automotive Repair & Tires

Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,646 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wilhelm Automotive Repair & Tires is better than 80% of oil change services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 77% of oil change services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wilhelm Automotive Repair & Tires is better than 87% of oil change services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wilhelm Automotive Repair & Tires is better than 97% of oil change services.A
97
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wilhelm Automotive Repair & Tires is better than 91% of oil change services.A
91

Reviews for your job

Customers hired Wilhelm Automotive Repair & Tires for 8 kinds of job.

Wilhelm Automotive Repair & Tires for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 43 Google reviews tagged “Vehicle Inspection” · showing 20

Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Very attentive and thorough. Always professional.

Reasonable priceSteering & suspension repairVehicle Inspection
DanielLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★

Wilhelm staff Josie and Mark we’re great helping me out on getting new tires for my car 🚙 I recommend them and using their coupons they saved me money 💵

Great priceTiresVehicle InspectionAuto maintenance
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Work was done in a timely and professional manner. Services performed were explained and carried out quickly.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Henry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Oil change, trans flush and tire rotation. Fairly priced. They also check over 30 components overall and list ones that may need attention and those that need immediate attention. No hard sell while car is being serviced. Well done Wilhelm!

Reasonable priceGeneral repairs & maintenanceVehicle Inspection
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Max and all staff were courteous and professional. Everyone involved were awesome. Mark showed care and compassion throughout the entire process. Thank you for getting me mobile again. God Bless you all

TiresAuto exhaust system repairGeneral repairs & maintenance
MariaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent work on my BMW X3! My full diagnostic test was ran, Sam at the Goodyear location had very open communication with us throughout the day and until we picked up the car. Car has new brakes, all fluids were checked and were filled and cleaned if needed.

Great priceAuto brake repairVehicle InspectionBrakes
Rich7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always a great experience. The staff is always helpful and friendly.

Great priceAir & cabin filter replacementTire rotationsVehicle Inspection
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Wilhelm Auto is very trustworthy and efficient.

Reasonable priceVehicle InspectionOil change+ Quality
Robin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I was well received by an assoc. He was very nice and personable and my car was done before the expected time. Thank you Wilhelm for your service. You always do great!.

Great priceAuto battery replacementGeneral repairs & maintenanceAuto A/C recharge
Numan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They quickly diagnosed a problem that even the dealership missed. I’ll gladly return in the future. 👑

General repairs & maintenanceVehicle InspectionVehicle safety inspection
Harvey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Wilhelm Automotive service is top notch. I love the visual report with detailed pictures of what needs to be done. 100% recommend.

Great priceAuto brake repairVehicle InspectionAuto maintenance
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Their service, as usual, has been prompt and professional, as well as informative and friendly. I highly recommend them!

Great priceTiresVehicle InspectionOil change
MICHAEL10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Mark was very helpful and your shop mechanic was thoughtful and professional with 4 wheel alignment and Inspection all was good

Great priceVehicle InspectionWheel alignment
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

Always helpful professional and trustworthy

Reasonable priceAuto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Josie our customer service rep was amazing. Mechanics did a great job. Best experience I’ve ever had with a repair facility. Highly recommend.

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
D6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Willhelm did me good. A little high on their pricing, but they fix the problem.

OverpricedAuto engine diagnosticEngine repairVehicle Inspection
Bob14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

good experience, they don't try to up sale you. I appreciate that. Oil was changed and tires rotated while I waited. Prompt and friendly.

Reasonable priceOil change
Florence2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Repair to the locking system on door.

Auto maintenanceGeneral repairs & maintenanceOil change
sherrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been taking my car to Wilhelm Automotive for over a year now. The service there is excellent both the repair & the hospitality. My experience there has been by far the Best in Automotive Shopping since moving to Az.

Reasonable priceTiresAuto A/C rechargeVehicle Inspection
Snuffy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Terrific service and great place. Honest and very friendly.

Air & cabin filter replacementTiresVehicle Inspection

Show more vehicle inspection reviews (23 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change325—
General repairs & maintenance188—
Tires109—
Tire rotations70—
Auto engine diagnostic61—
Wheel alignment57—
Brakes51—
Vehicle Inspection42—

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