Willard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for a/c system maintenance
Clear ✕All 424 Google reviews tagged “A/C system maintenance” · showing 40
Julian and Francisco were extremely professional, knowledgable and able to diagnose and fix issue.
Hunter is very prompt and professional! We appreciated his hard work!
It all started with Amber in the office. She sensed we were uncomfortable with an AC diagnosis and suggested a second opinion. God bless Amber! Arin came out the same day! Arin went above and beyond! He was very thorough, professional, knowledgeable and really took his time making sure our AC was running properly.…
Juan and Michael i stalled our new unit. They were so polite.
Zak was awesome! Very professional.
Peyton diagnosed the issue quickly and recommended a repair and was able to complete the repair before he left. Super helpful and super professional. Completely recommend them, have used them for many years.
Checked out my system, explained how to keep it clean.
Did great work!
We are older and prefer having the same person come to the house. It’s a trust issue and we trust Austin! He was very informative and professional and explained what he was checking out on the system! Excellent service, Austin and a job well done!!!
Our technician Lizzie was great! I was very impressed with her knowledge and professionalism. Could not have been a more pleasant experience!
Very professional, courteous, and serious about his work!👍. Peyton used all the time I needed👍. Top rated, Excellent tech !🦅🇺🇸🎚
Roberto was wonderful! He repaired a separate plumbing issue last year did a great job then as well. He's knowledgeable honest and friendly.
Cecil was excellent! He was friendly, competent, and thorough!
Peyton, replaced my supply vents, am thankful to have him as my technician. He's knowledgeable, professional, considerate and as always is great to work with. 👍😎
Payton is a 5 star employee.
Excellent service. Technicians are always professional. Seth and CJ completed the work.
Brandon in plumbing was great to work with! Was very friendly and easy to work with. Excellent communication. He left the work area very clean! Would use him again!
Joe was Great, he is professional and knowledgeable in his trade. He went the extra distance by providing pictiures and explanation of current condition of indoor fan motor. Also a quote. Great tech! 10/28- Aaron's second trip here with correct parts. After he installed his new parts, furnace still had issues. He…
Showed up promptly took the time needed to make sure the job was done correctly and when he left we were very satisfied with the professionalism and work.
Seth was amiable, competent, and professional!👍🏾
Art Murray came for my winter HVAC check. Willard comes twice a year as part of our service contract. He found some unresolved installation issues and was VERY thorough to solve an oil leak mystery. I appreciate him for taking extra time to investigate and share with me what was going on. We have a relatively new…
Jose Lopez the electrician, was very thorough with his inspection of the electricity. He explained everything very plainly. Informed us of the steps we need to take. Thank you for be there for us. Mark and the other gentleman ( sorry I forgot his name) were very respectful, caring and polite while they were at our…
Good experience! Lee worked hard, was very clean and friendly! Went above and beyond!
Zak was an incredible help getting our thermostat/app set up He was friendly, knowledgeable, and polite. The office staff were also helpful in setting up appointment and communicating with us. Receiving a text with technicians picture is a great safety tool. Willard installed new system last April and each step of…
Units checked & replaced filters. Gave the entire house an inspection electrical, plumbing and HVAC. Replaced the hot water heater the same day. Every technician was very professional.
Lizzy did a great job servicing my unit!! Gave me the reassurance that everything looked good for my HVAC heating maintenance. She changed the filter for me as well so that I didn't have to climb in the attic. Lizzy also went over some recommendations for the future when it comes to making sure my unit can continue…
After an exhaustive search for an AC contractor, my last try was Williards who had previously done a new system install at my Sisters. During the visit they we prompt, polite, and masked. Knowing we had other contractors they asked if we had heat load calcs done, which we had. To save time, they offered to use this…
Did fall furnace inspection, very knowledgeable and explained everything he did and gave some future recommendations, also notice loose mastic tape and would return to replace.
Called on a Saturday and Mark showed up a couple hrs later. He got our ac working. He was friendly and knowledgeable.
Technician was outstanding. Fantastic customer service!
The technician, Kaylie was very appropriate within the time that was scheduled. Appearance was neat, and clean. The services that were scheduled were completed with explanations of all results. We were very pleased with our technician and services provided!
I had Willard install a 20k unit about 5 years ago. The inverter board went out which is under warranty. Tried calling multiple times get on their schedule to get it fixed. At that time, all the calls were being sent into a call service, which was taking quite a long time to have returned. Once I made the issue…
Ray, was professional, understanding and was able to provide guidance on an issue with the AC at my home. I would highly recommend Willard to anyone their techs are knowledgeable and real. No runaround just truth and resolution. Thank you, Ray and the Willard team
Seth arrived timely and was very thorough in making sure I understood what the problem was and the steps he was going to take to resolve the issue. I'll be requesting Seth on future requests. Thanks!
The first time I used Willard it was good experience, so I decided to use them again. This second time around has been a total disaster. I called them for an issue with my HVAC unit. After speaking with the repair tech, I agree to do a unit replacement rather than a repair due to cost versus age of the unit. As we…
Leo, Eric, ivan Great job, professional, courteous, cheerful, clean and quick. Made me happy we chose Willard.
Everything was great! Seth was amazing and fixed our problem. Thank you
Kaylie G is the name of the angel God sent to troubleshoot the problems I was having with my AC. Every detail of what may be wrong with my AC, and why it's wrong, has been explained carefully by her. She suggested I let her check for warranty to verify coverage to replace anything else needed. She'll be my special…
Great service
Willard provided excellent service during my recent appointment. Seth Green demonstrated outstanding professionalism, extensive knowledge, and a respectful approach throughout the visit. He thoroughly explained the work being performed and ensured that all of my questions were answered. I am very satisfied with the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $209–$786 |
| HVAC system repair | 235 | $205–$933 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $216–$495 |
| Install AC | 96 | $1.4k–$3.2k |
| Heating system repair | 82 | $166–$1.2k |