Willard Heating, Cooling, & Plumbing

Thank you for sending Aidan. Very courteous, professional, personable, and certainly a fine representative of Willard's. Hopefully, my HVAC is working well, but I'd trust this serviceman anytime, should the need arise.

Roberto was wonderful! He repaired a separate plumbing issue last year did a great job then as well. He's knowledgeable honest and friendly.

I've been using Willard Heating, Cooling, & Plumbing for a while now and I always receive excellent service! My technician, CJ Mason, was very knowledgeable, helpful, and professional. He did an extraordinary job. I would recommend Willard to anyone.

Showed up promptly took the time needed to make sure the job was done correctly and when he left we were very satisfied with the professionalism and work.

I have used Willard Heating and Air for many years and have always had excellent service. My recent call was for a safety check on a light fixture that water was running through after a pipe broke from the recent freeze. The electrician, Jose Lopez, checked out the light fixture to make sure it was safe to use.… Read full review

Efficient, professional and on time.

Seth was amiable, competent, and professional!👍🏾

Mark on time and very organized. He took the time to answer all our questions and we felt at ease with the recommendation and the work preformed. We will definitely call on this company in the future and recommend them to our friends and family.

So far I'm not that happy with Willard Heating, Cooling, & Plumbing. I signed up for one of their maintenance contracts and I cannot get them to cancel it. When you sign up they will automatically renew it and charge you each year. I told them I do not want to renew next year and to not charge me for it but nobody… Read full review

Zak was an incredible help getting our thermostat/app set up He was friendly, knowledgeable, and polite. The office staff were also helpful in setting up appointment and communicating with us. Receiving a text with technicians picture is a great safety tool. Willard installed new system last April and each step of… Read full review

After an exhaustive search for an AC contractor, my last try was Williards who had previously done a new system install at my Sisters. During the visit they we prompt, polite, and masked. Knowing we had other contractors they asked if we had heat load calcs done, which we had. To save time, they offered to use this… Read full review

Always great service. Will use again for sure. Brandon was very professional. A pleasure to do business with.

Fabulous company: Willard Heating & A/C. Kaylie G. is an amazing tech!! Extremely knowledgeable and polite! Thank you! Ann Waxman

Kaylee with Willard was able to figure out the problem we had with our AC when no one else could!

The first time I used Willard it was good experience, so I decided to use them again. This second time around has been a total disaster. I called them for an issue with my HVAC unit. After speaking with the repair tech, I agree to do a unit replacement rather than a repair due to cost versus age of the unit. As we… Read full review

Leo, Eric, ivan Great job, professional, courteous, cheerful, clean and quick. Made me happy we chose Willard.

Seth was great. Called and said he'd be there at 2:00 and showed up straight up at 2:00. Explained everything in a way I could understand and took pictures to show Mr what was wrong. Great experience through the entire process.

Yesterday evening our HAVC system controllers lost power, in that Willard sent their technician (Daniel) out to our house. In 10 mins he spotted the issues, gave me a PMI lesson and showed me things to look for and performed the repair. He was courteous and professional, much appreciated Willard's commitment to their customers.

Peyton was able to fix the problem on the second attempt.

CJ is friendly, professional, fast, and efficient. He got my system running lightning fast. He answered all of my questions. I will do business with this company again.

Seth Green, Alien Miskell, Shawn Coleman, Peyton, Leo Salazar all of the technicians that I had the pleasure working on my home did an awesome job when job was completed everything was clean afterwards well done job. I will love to have them to do any jobs for me in the future. Mrs Rascoe.

Technician kaylie was fast, friendly and professional! Thanks a bunch

Called before 6PM on a Friday. Was told very soon to expect an ETA from a service tech. 3+ hours go by before he ever showed up and was "wrapping up a job." In that 3 hours we dismantled the AC unit and learned to clean it, then reassembled the AC unit. We then learned it could be the capacitor so we checked items… Read full review

Mr Clint was very prompt and professional. He was able to come, listen to what I could describe about the situation with the system then he started the diagnosis. Saw the problem, explained to me what was going on and what needed to be replaced.

Arin Cruz and CJ fixed a big problem that was difficult to find on my AC unit. Those guys are the best

Jose did a thorough job coming to check out our breaker panel. He did a thorough job and was very informative!

I will text you Thursday as the house returns to 75 degrees and the house is now 75 and no fans are required.

Koyt Rowan was a great technician. Very respectful of my home, he fixed our AC unit very fast, and answer all of your questions. I would highly recommend him.

Was very thorough. Attention to detail made me feel his standard was high as though he was working on his own house.

Very long time customer. Have them out every 6 months for maintenance. I change filters every month. They replaced my entire HVAC system 8 years ago. Although generally satisfied, always hate how they try to upsell every time they are out. Now even receive text messages trying to continuously sell. Well, system… Read full review

Jimmy is a very professional service rep. He went out of his way to help me resolve all my air-conditioning issues. He checked and re-checked to make sure nothing had been missed. I appreciated his sincere concern regarding my system.

Sam was very detailed and helpful, He went above and beyond. He pulled the ladder down to get to the air conditioner and debri from us getting a new roof fell on the carpet and he was kind enough to vacuum it up.He also kept me informed of what he was doing and why.

I called and scheduled for service on a Sunday afternoon. De'undrey Harris assessed every area that needed to be looked into. The house was extremely hot and the AC was blowing hot air. He found that the coil needed replacement and the unit was empty from refrigerant. Because I knew there was a slow leak from an… Read full review

Edit 7/22/25: De’undrey was out today and did a phenomenal job. De’undrey showed up promptly within the window quoted. He showed up and got straight to work on replacing the blower motor. De’undrey worked quickly and efficiently and didn't waste time. He was almost done with repairs and noticed there was another… Read full review

We've had a membership with Willard for at least a few years. Every interaction has been fantastic! All our appointments have went well, no issues with getting the right repair or with repairs being fairly priced. Our most recent service from Jacob is just one of the great examples of what to expect!

Jose Lopez did an excellent job!!! I like this guy! He is so friendly and easy to talk to. He understands me. Good job Jose!!!

Seth was awesome. He was the ultimate professional and extremely knowledgeable. Thank you for sending him.

Zackery was prompt and knowledgeable about the problems encountered so his repair was done very quickly and explained what caused the issue . Very thorough and efficient.

Rylee was great. He was friendly and fixed the problem in a few minutes.

Seth Green did an awesome job and was quick and efficient. I highly recommend him.