Willard Heating, Cooling, & Plumbing

Thank you for sending Aidan. Very courteous, professional, personable, and certainly a fine representative of Willard's. Hopefully, my HVAC is working well, but I'd trust this serviceman anytime, should the need arise.

Roberto was wonderful! He repaired a separate plumbing issue last year did a great job then as well. He's knowledgeable honest and friendly.

I've been using Willard Heating, Cooling, & Plumbing for a while now and I always receive excellent service! My technician, CJ Mason, was very knowledgeable, helpful, and professional. He did an extraordinary job. I would recommend Willard to anyone.

Showed up promptly took the time needed to make sure the job was done correctly and when he left we were very satisfied with the professionalism and work.

I have used Willard Heating and Air for many years and have always had excellent service. My recent call was for a safety check on a light fixture that water was running through after a pipe broke from the recent freeze. The electrician, Jose Lopez, checked out the light fixture to make sure it was safe to use.… Read full review

Efficient, professional and on time.

Seth was amiable, competent, and professional!👍🏾

Mark on time and very organized. He took the time to answer all our questions and we felt at ease with the recommendation and the work preformed. We will definitely call on this company in the future and recommend them to our friends and family.

So far I'm not that happy with Willard Heating, Cooling, & Plumbing. I signed up for one of their maintenance contracts and I cannot get them to cancel it. When you sign up they will automatically renew it and charge you each year. I told them I do not want to renew next year and to not charge me for it but nobody… Read full review

Zak was an incredible help getting our thermostat/app set up He was friendly, knowledgeable, and polite. The office staff were also helpful in setting up appointment and communicating with us. Receiving a text with technicians picture is a great safety tool. Willard installed new system last April and each step of… Read full review

After an exhaustive search for an AC contractor, my last try was Williards who had previously done a new system install at my Sisters. During the visit they we prompt, polite, and masked. Knowing we had other contractors they asked if we had heat load calcs done, which we had. To save time, they offered to use this… Read full review

Always great service. Will use again for sure. Brandon was very professional. A pleasure to do business with.

Fabulous company: Willard Heating & A/C. Kaylie G. is an amazing tech!! Extremely knowledgeable and polite! Thank you! Ann Waxman

Kaylee with Willard was able to figure out the problem we had with our AC when no one else could!

The first time I used Willard it was good experience, so I decided to use them again. This second time around has been a total disaster. I called them for an issue with my HVAC unit. After speaking with the repair tech, I agree to do a unit replacement rather than a repair due to cost versus age of the unit. As we… Read full review

Leo, Eric, ivan Great job, professional, courteous, cheerful, clean and quick. Made me happy we chose Willard.

Seth was great. Called and said he'd be there at 2:00 and showed up straight up at 2:00. Explained everything in a way I could understand and took pictures to show Mr what was wrong. Great experience through the entire process.

Yesterday evening our HAVC system controllers lost power, in that Willard sent their technician (Daniel) out to our house. In 10 mins he spotted the issues, gave me a PMI lesson and showed me things to look for and performed the repair. He was courteous and professional, much appreciated Willard's commitment to their customers.

Peyton was able to fix the problem on the second attempt.

CJ is friendly, professional, fast, and efficient. He got my system running lightning fast. He answered all of my questions. I will do business with this company again.

Seth Green, Alien Miskell, Shawn Coleman, Peyton, Leo Salazar all of the technicians that I had the pleasure working on my home did an awesome job when job was completed everything was clean afterwards well done job. I will love to have them to do any jobs for me in the future. Mrs Rascoe.

Technician kaylie was fast, friendly and professional! Thanks a bunch

Called before 6PM on a Friday. Was told very soon to expect an ETA from a service tech. 3+ hours go by before he ever showed up and was "wrapping up a job." In that 3 hours we dismantled the AC unit and learned to clean it, then reassembled the AC unit. We then learned it could be the capacitor so we checked items… Read full review

Mr Clint was very prompt and professional. He was able to come, listen to what I could describe about the situation with the system then he started the diagnosis. Saw the problem, explained to me what was going on and what needed to be replaced.

Arin Cruz and CJ fixed a big problem that was difficult to find on my AC unit. Those guys are the best

Jose did a thorough job coming to check out our breaker panel. He did a thorough job and was very informative!

I will text you Thursday as the house returns to 75 degrees and the house is now 75 and no fans are required.

Koyt Rowan was a great technician. Very respectful of my home, he fixed our AC unit very fast, and answer all of your questions. I would highly recommend him.

Was very thorough. Attention to detail made me feel his standard was high as though he was working on his own house.

Very long time customer. Have them out every 6 months for maintenance. I change filters every month. They replaced my entire HVAC system 8 years ago. Although generally satisfied, always hate how they try to upsell every time they are out. Now even receive text messages trying to continuously sell. Well, system… Read full review

Jimmy is a very professional service rep. He went out of his way to help me resolve all my air-conditioning issues. He checked and re-checked to make sure nothing had been missed. I appreciated his sincere concern regarding my system.

Sam was very detailed and helpful, He went above and beyond. He pulled the ladder down to get to the air conditioner and debri from us getting a new roof fell on the carpet and he was kind enough to vacuum it up.He also kept me informed of what he was doing and why.

I called and scheduled for service on a Sunday afternoon. De'undrey Harris assessed every area that needed to be looked into. The house was extremely hot and the AC was blowing hot air. He found that the coil needed replacement and the unit was empty from refrigerant. Because I knew there was a slow leak from an… Read full review

Edit 7/22/25: De’undrey was out today and did a phenomenal job. De’undrey showed up promptly within the window quoted. He showed up and got straight to work on replacing the blower motor. De’undrey worked quickly and efficiently and didn't waste time. He was almost done with repairs and noticed there was another… Read full review

We've had a membership with Willard for at least a few years. Every interaction has been fantastic! All our appointments have went well, no issues with getting the right repair or with repairs being fairly priced. Our most recent service from Jacob is just one of the great examples of what to expect!

Jose Lopez did an excellent job!!! I like this guy! He is so friendly and easy to talk to. He understands me. Good job Jose!!!

Seth was awesome. He was the ultimate professional and extremely knowledgeable. Thank you for sending him.

Zackery was prompt and knowledgeable about the problems encountered so his repair was done very quickly and explained what caused the issue . Very thorough and efficient.

Rylee was great. He was friendly and fixed the problem in a few minutes.

Seth Green did an awesome job and was quick and efficient. I highly recommend him.

Seth Green just did the HVAC maintenance of my unit and he is very professional in dealing with clients. He has an expert knowledge in what he is doing and he takes time to explain the things that he is checking on the unit. He is patient enough to explain what he is checking, the numbers reflecting in the tool he… Read full review

Honest, professional, on time, all very nice employees. Roy Ferrusca was wonderful. Getting some work done that was needed. Gave me a great price. Thank you Willard!!

Jose the electrician was phenomenal. Thorough and got us squared away in a professional manner.

Again Willard comes thru with fast and great service. I called today and they came today to repair. Our a:c and furnace was replaced 3 1/2 yrs ago by Willard and they are great! The tech today was David Romero did great and also have an estimate to clear our dryer vent. Thank so much!

Jose was great!

Wonderful service again from Willard and especially my technician, Zakary Wippler. Zakary was thorough, professional, and explained everything clearly. Very kind as well. Appreciate the great job in keeping my equipment in top shape!

Roy came came for our HVAC maintenance. He was here in a timely manner and was very professional. We had issues with both our AC units and heaters. He was able to get them both running again. Later on, he contacted me to ask if everything was working fine and told me to reach out if needed.

Great guys, showed up on time got right to work all this easily convinced me I should setup the yearly maintenance and keep my ac unit in great working order.

Jose Ramirez is a true professional. Glad he came by to service the AC and give me a view of what to expect down the road. Willard only hires the best.

Great team. Very courteous. Mr vanoie was knowledgeable and corrected the problem with professionalism and took the time to do it right. He did not take the easy way. Today is hot. 98 degrees. He did not complain but was patient and precise.

Roy was very thorough and explained his work with pictures and waited till the AC was working before he left. He took time to diagnose and found the problem. He gave us detailed instructions on the future care of our unit to give us maximum life out of our system. Thank you for good customer service.

Problem with the ac/heating unit was quickly diagnosed and repaired by polite technicians. Can't ask for more.

excellent service, same day

Great job even in all the heat. Great people. Great company. Very pleased.

Juan and Michael did a great job. They left the house organized and did a great job installing my new unit. Thanks

Great service. Very professional and courteous team!

Julio was knowledgeable and polite. Took care of our AC issues.

They were charging $1900 for a part which its value is $300, same brand name same model.

Angel and his partner did an excellent job removing a lot of rioted ductwork under the house and replacing it with new ductwork material. It was a very cumbersome job to do through a small crawl space to get under the house. They were nothing but professional, personable, and very thorough.

Great Company, great service from very capable technicians.

Emorrick was right on time, extremely professional, answered my questions and solved the problem. He’s a true asset for Willard’s.

Jose with Willard’s Heat and Air was great!! He was very professional and explained the issues with my unit in detail.

Willard was able to fit me in last minute in an emergency! The tech they sent Jose was GREAT! I felt the price was very fair! I will definitely be using them again !!

Service Tech Joel Melgar was everything you would want in a service tech! Professional, knowledgeable, and great personality! Awesome job today sir. Also, it was great to meet Darryl (Surpervisor) who took the time to explain everything to me and how long the process was going to be.

Incredibly helpful and responsive! I highly recommend

We’ve been using Willard for more than 40 years and they have always done a great job for us. Jeremy gives us good tips for maintaining our water heater and is always friendly and professional.

Jeremy K. was very professional. He goes above and beyond to do the job right! I highly recommend!

I have used Willard Air many times because they are very professional, polite and provide Excellent service! I was having an issue with my outside AC unit not working suddenly causing me to loose AC completely in my home. I called Willard Air explained the situation and they sent a tech out really fast to get things… Read full review

Carlos Rivera was very professional and knowledgeable. We appreciated his services. Thank you, Robert Font

System replacement, system repair, and service with Carlos Rivera was excellent. He thoroughly explained everything and kept us updated throughout the process. He was also incredibly personal. Would highly recommend!

We used Willard AC to get a second opinion on AC repairs vs replacement. Brandon was extremely professional, knowledgeable and walked us through all our options. He went above and beyond to say the least. I would recommend Willard AC P&E and Brandon to anyone looking for an honest/expert diagnosis and solution!

Carlos was excellent! So professional, knowledgeable & thoughtful. Totally happy with the job done.

Juan and Michael were on time, extremely professional and worked hard all day to install a new A/C system. They spend time when completed to clearly and thoroughly explain the system operation. I would highly recommend them!

Carlos was very professional gave us great information about our unit and got it back to cooling the house - we definitely recommend Carlos for your air conditioning needs !

Fast service

Very courteous professional Explained everything in a manner I understood

Great repair and super quick, I definitely recommend. They are knowledgeable, professional and responsive.

Rylee was very thorough and resolved our issue quickly! Wonderful service!

Omar was AWESOME, professional and thorough!

Very professional and courteous technician. He explained the problem and informed me how he was going to solve the issue. Highly recommend

Omar was professional and explained everything well.

Peyton was thorough, friendly and informative.

My A/C needed to he replaced and he was able to get the system working in 109° heat until they could get it replaced a few days later.

Carlos Rivera is the best! He is very professional and thorough. I will remain a Willard customer because of my experience with Carlos.

Richard was our technician and he was absolutely incredible. So kind, professional, and great prices. Highly recommend! Also showed up exactly on time which was a breath of fresh air.

Found them very helpful and accommodating in service and obtaining filters for our units. Will use them indefinitely.

Johnny did a through evaluation and did a good job of going over the options.

so far so good..excellent system..excellent company

Jonathan was very thorough and helped my dad with his AC repair

Basically they are overcharging there customers not by a little either. There service contracts are not for anything but to sell you more products. I had used them on two house and installed 2 new units. There is way to many companies out there doing the right thing. They are diddert since there sell out. Be over… Read full review

Highly recommended. Brandon E. came out for an inspection. Prompt, professional, and knowledgeable.

I had an emergency on Saturday evening. They came on Sunday morning as promised. Patrick quickly and correctly diagnosed the problem and got my AC to working. He is THE BEST!

Pat did a great job .

I HIGHLY recommend Willard to any prospective customer. Three years ago they installed a new AC system for me and everything was great. Flash forward to today and there were a couple of system issues that developed to which we discussed the remedies. Not only did they repair those system issues, but they also… Read full review

Carlos was a good person to work with - throughout the day. He was on time at arrival and spent the time to explain what had gone wrong with our AC unit of 20+ years and what the options were. He continued to answer questions by phone and text throughout the afternoon as we made our decisions about a new system.… Read full review

The technician Desmond was awesome, professional, knowledgeable, and timely with the job at hand. Thank You.

Omar did a great job repairing our A/C, which had a clogged drain. Very professional and did a good job explaining the problem and our options.

A pleasant experience all around.He answered all my questions and had my A/C going in no time.

Broc, Chris, Andrew did an amazing job getting my family up and running. Professional, competitive, quick, friendly, reliable(do what they say), and will help break down options that work for you. Very thankful for their hard work and professionalism.

No one enjoys repair calls but it was a pleasure doing business with Carlos. He was very professional. He explained the issue thoroughly including how the system works and how over time it breaks down and needs repaired or replaced. He went over all of my options from repair to replacement and at no time did I… Read full review

Joel was great. He took time to explain everything and even went the extra mile in our opinion to make sure our system was cooling properly. Highly recommend Willard and their team!

Randy Jackson is totally the best HVAC tech we have ever worked closely with. We have been in our home for almost 18 years now and Randy installed our original air conditioning ductwork etc. and we liked him so well, we only ask for him although I know Willard has many good employees, Randy’s just our favorite… Read full review

Omar was awesome and super helpful. Would recommend to everyone I know

Edit to my previous review of 5 stars. Not only did we fail city inspection on our brand new units that got installed, but we also failed inspection on the units that were installed a year ago. BOTH INSTALLED BY WILLARD. The fact that this company couldn’t get it right twice in a row should tell you all you need to… Read full review

Omar was quick to arrive and showed me everything that was faulty so I could see it for myself.

Very professional. Great fair company. Brandon was my service tech and he was outstanding employee.

Tyler was Knowledgeable,did not waste time. Recommendations were explained and answered all my questions. I am very pleased with his work.

Replaced AC motor in a timely timely manner and was very professional.

Michael was here at the start of the expected window and my AC was fixed within 30 minutes of him arriving. Life saver especially after having no AC all week!

Gave detailed explanation of what they needed to do to fix the issues and then after the repairs answered all my questions with understandable explanations. Patrick M and Emmorrick were excellent- great attitudes, professional , wore their shoe protectors in the house and cleaned up after their repairs were finished!

The A/C technician was very professional and kind.

Joel was awesome!!! Very friendly and professional. Thank you for coming after business hours.

Excelente great

Accomplished work as stated, very professional!

Great job diagnosing and repairing issue

The technician was very professional.He informed me what was wrong with my A/C and explained how he repaired it. His Knowledge in his profession is outstanding. 10/10 I do recommend. I will be contacting Willard Heating Cooling and Plumbing for any future repairs 🤗

Desmond is really great at his job and is very thorough.

Korey provided excellent service was on time and explained the issue in a way I could understand. I signed up for the maintenance program and feel safe in doing so knowing Willards standard of service. This is our 3rd time calling them and always an easy experience from the service rep to the on-site technician.

The installers did a great job.!

Donald came and fix my A/C system today and he was very friendly and professional took care of my issue very quickly. I recommend this company to anyone that's looking for a good A/C company to take care of your Heating and Cooling needs.