How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREWillard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for drain cleaning
Clear ✕All 58 Google reviews tagged “Drain cleaning” · showing 20
Jose Lopez performed high quality work and provided professional service.
Jose Lopez was amazing! Appreciate all his knowledge and answered all of our questions.
Roberto came out to my home to drain one of my sinks and snaked out the drain and the water flow is better. Roberto was very professional, well mannered, and represented Willards very well. Thank you.
Peyton always does a great job!
Roberto was very polite and so kind. He explained what he was doing, so I could understand. He was very helpful and respectful. He was very professional and he answered my questions.
Jimmy did an excellent job! He was very nice and was communicative about the issues observed, as well as when providing solutions.
Today, Roberto Morales came out to take care of several plumbing concerns at my home. While I have used Willards for my air conditioner service and maintenance, this was my first time calling them out for plumbing. I was extremely pleased to learn that their level of service, professionalism and courtesy extends to…
Excellent experience will use in future if needed
Roberto was excellent! He provided great service and tips to help prevent and safely unclog drains. He was also through about what the issue was and how it was going to be resolved.
Roberto Morales did a great job of explaining how he would repair and restore my badly clogged kitchen sink drain line. Very knowledgeable young man.
Jose was really great. Right on time and explained everything really well.
Bryan C. was very professional and relatable. He took pictures and explained exactly what he was talking about. He was great!
Bailey is courteous and informative. He explained the steps he will do to fix the issue and the work he is doing to prevent future problems. Thank you
Their new ac unit was making a noise and Willard Heating & ac came and corrected it in a timely matter. I appreciate their commitment to their customers!
Chuck was very prompt and professional. Fixed our problem and all three toilets work perfectly
Chuck did a great job. Above and beyond service.
Couldn’t be happier with my experience. Bryan Kitching went all out to provide friendly, efficient, and quick service in dealing with the serious plumbing emergency we encountered. I highly recommend his expertise.
Kevin was prompt and polite. He was thorough and figured out that we didn’t have an issue. Although he was in a hot attic working for a while, Kevin made sure our drainage was fine. Excellent service! Would have him come again.
Bryan did an excellent job
First off, we appreciate that this company has 24 hr customer service. I made a late night/early morning call to their after-hours, U.S.-based customer service line to report water dripping from our ceiling. The customer service rep who answered my frantic phone call at 3:00AM was very helpful and ensured that a…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $209–$786 |
| HVAC system repair | 235 | $205–$933 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $216–$495 |
| Install AC | 96 | $1.4k–$3.2k |
| Heating system repair | 82 | $166–$1.2k |
