How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREWillard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for ductless heating & a/c services
Clear ✕All 33 Google reviews tagged “Ductless heating & A/C services”
Mr Wippler was very knowledgeable and professional. Also let me know what he was doing as he was doing it.
Lee was outstanding. He was polite and professional. Willard is lucky to have employees like him on their staff. Will definitely use them again.
We called Willard for regular service & to deal with an annoying a/c issue we were having. Brandon Evick came out to our home, was professional, courteous, and responsive. We were really pleased with the work he did and his level of professionalism. Will definitely use them again. Update: We have used multiple…
I had Jose come out this evening , he was friendly, professional and efficient. Very easy going and informative. Thank you Jose and Willard, I appreciate you both.
Had to call for a late in the day service on my AC (a necessity in Texas). Technician Emorrick arrived and quickly diagnosed a refrigerant leak, was able to weld the leak, then recharged the system and ran a thorough check. Very pleasant guy, he was easy to talk to and didn't mind me hanging around.
Jeremy K. was very professional. He goes above and beyond to do the job right! I highly recommend!
Today was the first time for Plummer. He went over all areas. Bathrooms,kitchen water heater and made recommendations on replacement. Both did an awesome job on answering questions.
Nice and professional
Very professional. Great fair company. Brandon was my service tech and he was outstanding employee.
Tyler was Knowledgeable,did not waste time. Recommendations were explained and answered all my questions. I am very pleased with his work.
Timothy fixed problem and was awesome
Ricky was great and on time. I appreciate his professionalism and the fact that he explained everything that was going on with the system.
Great company! On time / very informative about what needs to be replaced and honest.
Guy knew what he was doing and fixed problem in less than an hour.
For some reason, I still do not get the heat that I suppose to get. At 73 and 74 a cold air mixed comes to the living room floor. In the Kitchen, I feel a heat nicely. The capacitor is replaced and it should be working as it was said. But it is not. What is the next step? You the expert and show me your professional stunt!
Sal was great and so easy to talk to. He also did a great job explaining my options for repairs. Thanks Sal!
Sal was professional and informative. He helped me understand various items that needed to be addressed. The pictures he showed me were very helpful. Sal patiently answered my questions throughout his service. I recently purchased my home, and now I feel more confident about the HVAC system.
Junior stepped up!!!
Timothy was professional And knowledgeable on the ductless systems. He took his time to make sure system was working properly before he left. Very reputable company
I have used Willard Heating and Air for over 15 years. I have replaced two Trane 4-ton units with them and they revised my ductwork to make it all more efficient. Prices were reasonable and the quality of equipment was top notch. I can also say that their service is incredible. They back what they sell, and come…
Timothy quickly found out the issue, resolved it and our air was back on in minutes! Thanks Willard!! Kelly Miller!
Blake for Willard Heating and AC did a great job. He was very thorough and methodical. He was also friendly and professional. I have been just using Willard Heating and AC for my heater and AC needs for several years. They do a great job and are very reasonable. I think the people who work there are top notch, as well as the company itself.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $209–$786 |
| HVAC system repair | 235 | $205–$933 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $216–$495 |
| Install AC | 96 | $1.4k–$3.2k |
| Heating system repair | 82 | $166–$1.2k |
