How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREWillard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #98Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for faucet installation
Clear ✕All 12 Google reviews tagged “Faucet installation”
Today I had to have some electrical work done and Willard sent Jose Lopes. The person making hiring decisions at Willard is doing a fantastic job. Every technician is great and breaks down the costs and the work needed so that it is easily understandable. I called Willard because of an external faucet issue. The…
Technician was courteous and helpful
We had an issue with our thermostat. Jacob replaced the unit and took time to program everything. He double checked everything.
They are always timely respectful and understanding. I recommend Willard’s for many reasons but their employees like Bryan are the main reason I continue using them.
Charles Gandy came out and efficiently handled our request. He was well-informed in what needed to be done and provided professional feedback when discussing our options. We appreciate his service and look forward to reaching out for further plumbing needs.
Gustavo was great, very professional. He went through all the checks to see what was the issue with our faucet and toilet. He did a great work on our faucets. Very happy with his work.
Tyler was Knowledgeable,did not waste time. Recommendations were explained and answered all my questions. I am very pleased with his work.
Bryan did a great job fixing the leak on my shower and installing the new valves in my bath tub/shower. Will definitely call them again when I need more plumbing work done.
Put in water softener system. Faucet install. Great job great service. Thank you Bryan.
Chuck was very friendly and professional and was extremely knowledgeable. We really appreciate his guidance and tips for keeping our plumbing in good repair.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $216–$807 |
| HVAC system repair | 235 | $205–$959 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $224–$535 |
| Install AC | 96 | $1.6k–$3.2k |
| Heating system repair | 82 | $161–$1.2k |
