How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREWillard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for HVAC duct & vent repair
Clear ✕All 44 Google reviews tagged “HVAC duct & vent repair”
Showed up promptly took the time needed to make sure the job was done correctly and when he left we were very satisfied with the professionalism and work.
Your service technician Seth Green was communicative during the process and made a quick diagnosis. He made a timely repair and explained best practices moving forward. Thank you.
Edit 7/22/25: De’undrey was out today and did a phenomenal job. De’undrey showed up promptly within the window quoted. He showed up and got straight to work on replacing the blower motor. De’undrey worked quickly and efficiently and didn't waste time. He was almost done with repairs and noticed there was another…
Great! Very helpful!
Marco did a great job! professional, knowledgeable, &, helpful
Great Company, great service from very capable technicians.
Honest and always reliable service
Everyone I have ever meet at Willard is great and Jonathan was outstanding l!
Very knowledgeable and professional. Explained everything in detail.
Highly recommended. Brandon E. came out for an inspection. Prompt, professional, and knowledgeable.
Carlos and the guys were knowledgeable and respectful.
extremely thorough and kind , got here within 2 hours of my call.
I have had 3 visits from Willard. All went smoothly! The owner checked on the installation after it was completed. There is only one thing missing. I need an owner' s manual for my thermostat. I have called and requested one, but none has shown up yet. It is time for the Spring check-up, so maybe they will bring one at that time.
Very polite and business like. Efficient and when there were some issues, they corrected them Competent. He also arrived on time, diagnosed the problem quickly, and was on to the next job.
We started using Willard Heating and AC about 10 years ago and we have always been pleased with their service and products. They are a superiorly dependable company with competent and friendly folks that work for them. We recommend them to our friends all the time.
Easy to schedule and great communication with the service tech on their scheduled arrival time. Professional service and the cost was very reasonable. Desmond our service tech was courteous and explained everything well. Thanks!
Rylee handled a repair very quickly and I was very pleased.
Don Garner provided excellent service. He arrived early and promptly recognized the issue and solved it. He was awesome 👌
Very knowledgeable and thorough technician in Jacob. Thank you for not inflating the visit charge on a Sunday.
Great team and will continue using and highly recommend.
Willards was amazing - knowledgeable, professional and committed to fixing an HVAC problem in a home I had purchased. The problems were complicated - insufficient return air, poorly located air handler, etc and it took time to diagnose and come up with a remediation plan. Mark and Chris were consummate…
Exceptional visit with Bill Oats resulting in a very competitive bid under challenging equipment circumstances. I have used Willard HVAC before and find them to be an honest, hard working local, family owned business that I recommend to anyone. Technician rearranged ductwork and calibrated thermostat to provide…
Tim & all of the Willard staff are amazing. So thorough, helpful & kind.
Great service. Sal was excellent.
We've used Willard for many years for service and like their service techs. Service guys are honest, can't say that for their sales staff, installers, and management. I would use them for service. I would NOT use them for any major work and installation. They do not stand behind their work. We have two 5 ton…
From the estimate to the installation the Willard team was efficient and worked with me for the best possible installation of 4 new units to my home. Willard technician Cesear brought a team, (sometimes 2) to my home and worked quietly and quickly and replaced all my heat and air units, repaired or replaced…
Every person that I have come in contact with at Willard Air has been very polite, professional, kind and knowledgeable. It is refreshing to have experiences with a company that truly seems to care about my needs and not just to make a profit. I understand the company owner is very appreciative of his employees and…
Dana was great. Very professional and very efficient. This company is top notch. I will use them again.
It’s obvious why Willard has a month-long backlog of work. They’re the best.
Their dedication to customer satisfaction is over the top. I forgot about my appointment and had to scramble to get home. Brandon was so kind and patient. They are the best!!
I have used Willard Heating and Air for over 15 years. I have replaced two Trane 4-ton units with them and they revised my ductwork to make it all more efficient. Prices were reasonable and the quality of equipment was top notch. I can also say that their service is incredible. They back what they sell, and come…
I just love willard heating and air. I trust them and they do an awesome job always. Darrell never lets me down. He takes good care of me. Thanks again😋
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $209–$786 |
| HVAC system repair | 235 | $205–$933 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $216–$495 |
| Install AC | 96 | $1.4k–$3.2k |
| Heating system repair | 82 | $166–$1.2k |
