Willard Heating, Cooling, & Plumbing

Total up sell! AC was not cooling. Tech arrived did a few checks stated the compressor was bad and needs to be replaced! But because the age of the system parts not available and on back order! Next step would be to change system out! Not once did they check the capacitor! I had an extra capacitor and changed it… Read full review

For over a month, no response to an approved repair estimate. finally got tech back out. Paid for diagnostics and repairs. Next day still not cooling, several phone calls later and a few days and different tech said something completely different. Tried to sell me a new unit for $17k!!! I mad Several calls.… Read full review

We hired Willard for plumbing because they treated us right the last 4 years with our AC. Brandan was the plumber and he had one of those Mondays we all encounter. Nonetheless, he got through it and we did, too. Great company with greater technicians! Thanks, Brandan and Thanks, Amanda for setting it up! 5 🌟

Jose from Electrical came out and service some plugs I was having an issue with! Johnathan from HVAC came out and serviced the unit, Everything was stellar. Highly recommend! Thanks Johnathan!

Wayne was awesome and wonderfully nice.

Peyton was awesome! He did a great job. Not only did he get the job done quickly but it was done right. He even went the extra mile to make sure everything was working properly. Wish we could have him come out anytime we need Willard.

Lizzy was friendly. Explained everything during the process. Was very thorough and friendly. Made me feel comfortable and was never rushed, pushy or aggressive. Really appreciated that. From the wife

They are so great. Always take great care of me and my home.

Thank you for sending Aidan. Very courteous, professional, personable, and certainly a fine representative of Willard's. Hopefully, my HVAC is working well, but I'd trust this serviceman anytime, should the need arise.

D. Harris was professional, very informative, with clear details & resourceful information pertaining to today's services and concerns. Thanks

It all started with Amber in the office. She sensed we were uncomfortable with an AC diagnosis and suggested a second opinion. God bless Amber! Arin came out the same day! Arin went above and beyond! He was very thorough, professional, knowledgeable and really took his time making sure our AC was running properly.… Read full review

Friendly, professional, efficient.

Devin arrived on time. He was very polite and thoroughly equipped to do his job. This appointment was an annual inspection of our air conditioning system. Devin was very thorough, and offered suggestions on improving our air quality and compressor efficiency.

Great job! I will definitely request to have James come back to service out HVAC! They can add him as my preferred tech! Thank you James!

Checked out my system, explained how to keep it clean.

Bobby was professional and is very detailed oriented. Explained everything in a clear manner, answered every question I had and then some. Gave me different options and helped me with financing. He is the reason I would call Willard again. Updated: Peyton was thorough and explained everything in a clear manner. Had… Read full review

CJ was very professional & helpful. Explained work clearly. Much appreciated. Thanks

He was very nice, professional and the service got done quickly. I would highly recommend!

Jimmy did a fantastic job on performing my spring HVAC maintenance. He was very thorough on reviewing everything with me.

Very professional, courteous, and serious about his work!👍. Peyton used all the time I needed👍. Top rated, Excellent tech !🦅🇺🇸🎚

The entire team that handled my two full system HVAC installs were great. Absolutely great work by excellent people

Peyton Arnold was great and came after hours, he gave 5 star service. He’s terrific. Thanks a bunch.

Payton is a 5 star employee.

Special thanks to Peyton, great technician, friendly, courteous, found AC compressor problem snd fixed

Great service! Very polite service tech.

I've been using Willard Heating, Cooling, & Plumbing for a while now and I always receive excellent service! My technician, CJ Mason, was very knowledgeable, helpful, and professional. He did an extraordinary job. I would recommend Willard to anyone.

Mr Marco Gonzales is very smart , honest professional and disciplined! Liked his super work . Thank you Marco !!

Peyton was very knowledgeable and helpful.

Brandon in plumbing was great to work with! Was very friendly and easy to work with. Excellent communication. He left the work area very clean! Would use him again!

Zack completed the spring maintenance check on my HVAC unit today. Very friendly and professional. He arrived on time and completed the maintenance in a timely manner.

Showed up promptly took the time needed to make sure the job was done correctly and when he left we were very satisfied with the professionalism and work.

Lizzie did a very good job. She seems very knowledgeable.

Great service tech was amazing took the time to explain me everything how to maintain the system

Hunter was very friendly and professional. He completed my service efficiently and covered options to improve the HVAC system.

Purchase and installation were a breeze! Very professional and prompt. However. To get the maintenance requires setting aside a full day, waiting for the call notifying they are 30-45 minutes out.

Peyton was outstanding. He was professional, very knowledgeable and friendly. He was also very good at explaining the problem and solution, and even provided photos of problems he found. Once I approved the cost and time range of the fixes. He went right to work and fixed all the problems within the timeframe . I… Read full review

Peyton was amazing, on time and explained everything.

I had both winter and summer unit service today. They came on time and were very professional and very polite. I had a small dog in my home and they were very nice to him. They gave stellar service, and I will be using them again in the future. Julio was ver nice and professional.

Outstanding service! Sal performed all requested task and kept me informed along the way. He and his helper Jerrance were very professional and considerate while in our home. Willard has been our go to anytime we have a issue or need maintenance. With over 5 years of doing business with them, I have always valued… Read full review

Lee was excellent this time and the last. Called prior to arrival. Looked over everything closely and expeditiously. I would recommend Lee and Willard to anyone with home maintenance needs

Art Murray came for my winter HVAC check. Willard comes twice a year as part of our service contract. He found some unresolved installation issues and was VERY thorough to solve an oil leak mystery. I appreciate him for taking extra time to investigate and share with me what was going on. We have a relatively new… Read full review

Service so great that we’re moving all our services over to Willard!

Jose Lopez. Expert work. Friendly and helpful

James did a great job, professional, informative and courteous.He represents Willard AC well.

Ivan was fantastic! Very professional, efficient and prompt! He did all work requested, suggested items for follow-up and cleaned up after he was finished.

Answered all my questions. Patient. Polite. Knowledgeable. Very satisfied

William did a very good job and during the Maintenance of the cooling systems and was thorough in his work. Willard HVAC has a good office staff and fileld Technicians .

Technician, Jose was very courteous and explained everything very well. Good efficient work. Thanks

Clinton Richard did a fine job for us today. Prompt, efficient, and personable. Five stars.

Michael was very courteous and professional.

James very knowledgeable and professional technician broke everything down so I could understand it

Great. Very helpful

Ismail did a great job with my new sewer line and reinstall of my faucet and drain connections.

Called and needed heat looked at because it wasn’t working at all over night and getting cold. Scheduling Representatives were very helpful and knowledgeable. Scheduled same day service on Veteran’s day, Kaylie G. got to the house within 1-2 hours. Evaluated system, including gas furnace, thermostat wiring and… Read full review

Great technicians , mature, and personable

Zakary is the best serviceman that I’ve had the pleasure of doing business with since I moved to this area. He is detailed, professional, and knowledgeable.

De’undrey was quick, knowledgeable, and kind

Roy was great. He serviced our system and gave great recommendations on upcoming maintenance plans. Very knowledgeable and service oriented. Definitely feel ready for winter!

Lizzy did a great job servicing my unit!! Gave me the reassurance that everything looked good for my HVAC heating maintenance. She changed the filter for me as well so that I didn't have to climb in the attic. Lizzy also went over some recommendations for the future when it comes to making sure my unit can continue… Read full review

Mark did a thorough and professional inspection of the whole house heating system. He was very professional and knowledgeable during the whole process. After the inspection, he briefed us about his findings and showed us the pictures he has taken and explained everything in detail with his recommendations. We're… Read full review

Marco was good technician. Thanks for the work,

Charles was very professional and explained all the recommendations thoroughly.

After an exhaustive search for an AC contractor, my last try was Williards who had previously done a new system install at my Sisters. During the visit they we prompt, polite, and masked. Knowing we had other contractors they asked if we had heat load calcs done, which we had. To save time, they offered to use this… Read full review

Good experience

Marco called ahead, was courteous, and explained everything well. He was extremely thorough.

Zackary was friendly knowledgeable and professional. Explained and showed pictures of what services were done.

2025 has been a challenging year, starting with a leak in our pipes under the foundation. It was our first time to call Willard and we've been using them ever since. The plumber, James French, came to our rescue plus offered expert advice to ease all our concerns. The restoration process motivated us to do some… Read full review

Roy Ferrusca did a maintnance check before we turn on our heaters. He also replaced a part on our thermostat. Roy is always knowledgeable, polite and genuinely concerned that he gives us the best service. 👍

We have used this company for our AC maintenance for several years. Our tech is punctual, extremely knowledgeable, thorough and respectful of people and their property. I would definitely recommend him.

The leak was repaired and cleaned! Thanks! Charles Gandy

Michael Randall is an outstanding service technician. Highly recommend Willard Heating and AC. Excellent response time with great service and clean up!

The technician, Kaylie was very appropriate within the time that was scheduled. Appearance was neat, and clean. The services that were scheduled were completed with explanations of all results. We were very pleased with our technician and services provided!

I had Willard install a 20k unit about 5 years ago. The inverter board went out which is under warranty. Tried calling multiple times get on their schedule to get it fixed. At that time, all the calls were being sent into a call service, which was taking quite a long time to have returned. Once I made the issue… Read full review

Kaylie did a great job!!

Excellent service and very professional employee. Seth was very patient and helpful. Explained everything he was doing and showed us the results of his testing. Answered all questions.

He was quick and courteous

He was quick and courteous.

Clint provided excellent service. He was kind and informative.

Always great to have Willard service the heating and air

The first time I used Willard it was good experience, so I decided to use them again. This second time around has been a total disaster. I called them for an issue with my HVAC unit. After speaking with the repair tech, I agree to do a unit replacement rather than a repair due to cost versus age of the unit. As we… Read full review