How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREWillard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for heating system installation
Clear ✕All 63 Google reviews tagged “Heating system installation” · showing 20
I purchased a new unit 8 months ago . I had some major issues with it recently, however all are resolved! I trust the instal young man who fix some minor issues and the manager was very cooperative and courteous. I’m sleeping nice and comfortable tonight ! OK WELL THEY CAME MONDAY AND SAID IS WAS FIXED- This is…
Bobby was professional and is very detailed oriented. Explained everything in a clear manner, answered every question I had and then some. Gave me different options and helped me with financing. He is the reason I would call Willard again. Updated: Peyton was thorough and explained everything in a clear manner. Had…
Payton is a 5 star employee.
Special thanks to Peyton, great technician, friendly, courteous, found AC compressor problem snd fixed
Great. Very helpful
After an exhaustive search for an AC contractor, my last try was Williards who had previously done a new system install at my Sisters. During the visit they we prompt, polite, and masked. Knowing we had other contractors they asked if we had heat load calcs done, which we had. To save time, they offered to use this…
Edit 7/22/25: De’undrey was out today and did a phenomenal job. De’undrey showed up promptly within the window quoted. He showed up and got straight to work on replacing the blower motor. De’undrey worked quickly and efficiently and didn't waste time. He was almost done with repairs and noticed there was another…
Darrell was courteous and helpful in performing the service we needed. We intend to request him for future service calls.
Honest, professional, on time, all very nice employees. Roy Ferrusca was wonderful. Getting some work done that was needed. Gave me a great price. Thank you Willard!!
Again Willard comes thru with fast and great service. I called today and they came today to repair. Our a:c and furnace was replaced 3 1/2 yrs ago by Willard and they are great! The tech today was David Romero did great and also have an estimate to clear our dryer vent. Thank so much!
David was prompt and professional in his service and recommendations.
Justice from Willard came to do plumbing inspection, he was very thorough and very professional.
Great guys, showed up on time got right to work all this easily convinced me I should setup the yearly maintenance and keep my ac unit in great working order.
Great Company, great service from very capable technicians.
Bobby and Mitch came out to my house and worked with me to find the best solution to fit my needs. We ended up going with completely new systems (resized to better fit our floor plan) and duct work (ours was old and inefficient…from 1968). They were professional, friendly, and they listened to our concerns. Jamie’s…
Charles and Damien were awesome.
Multiple visits by the Willard team. Whether a new install or service, my experience has been excellent. Techs are very strong.
Very professional and helpful
These guys are great. Did a great job installing and I use them four times a year for service. Well trained and knowledgeable. Highly recommend.
Our technicians, Mark & Tristan were prompt, professional and efficient. Installation of our new system was well within their estimated time of completion and they did a thorough job of cleaning up and explaining the operation of the equipment. We highly recommend using Willard Air Conditioning Plumbing & Heating.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $209–$786 |
| HVAC system repair | 235 | $205–$933 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $216–$495 |
| Install AC | 96 | $1.4k–$3.2k |
| Heating system repair | 82 | $166–$1.2k |
