How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREWillard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for heating system maintenance
Clear ✕All 182 Google reviews tagged “Heating system maintenance” · showing 20
The guy that out Saturday he stated my freon was low and it was a leak that I needed new air conditioner I ask him if he could put freon in the system to see if it would work he stated it wouldn't do any good and and tried to get my finance for 18000 system i told him I can't afford a system and the finance wasn't…
i was pleased with nick's attention to detail. his first priority before starting was to stress safety and to have carbon monoxide equipment in the home. it was a job well done.
Checked out my system, explained how to keep it clean.
He was very nice, professional and the service got done quickly. I would highly recommend!
Very professional, courteous, and serious about his work!👍. Peyton used all the time I needed👍. Top rated, Excellent tech !🦅🇺🇸🎚
The entire team that handled my two full system HVAC installs were great. Absolutely great work by excellent people
Jose Lopez the electrician did a nice thorough job repair power to my ac and bedroom. Rudy came and did a maintenance check on my 2 a/c and heating units. He did an excellent job! He was courteous and knowledgeable; went over the report with me and I was very satisfied with his service and would like to request he…
Payton is a 5 star employee.
Excellent service. Technicians are always professional. Seth and CJ completed the work.
Brandon in plumbing was great to work with! Was very friendly and easy to work with. Excellent communication. He left the work area very clean! Would use him again!
Joe was Great, he is professional and knowledgeable in his trade. He went the extra distance by providing pictiures and explanation of current condition of indoor fan motor. Also a quote. Great tech! 10/28- Aaron's second trip here with correct parts. After he installed his new parts, furnace still had issues. He…
Art Murray came for my winter HVAC check. Willard comes twice a year as part of our service contract. He found some unresolved installation issues and was VERY thorough to solve an oil leak mystery. I appreciate him for taking extra time to investigate and share with me what was going on. We have a relatively new…
Kaylie with Willard recently came out and performed a winter-readiness review over my system. I was super busy with work at the time. She politely waited to debrief me on her findings and recommendations when I got a free moment. She was very clear with pictures on the issue and risk of what she found. I’m very…
Austin….Great work…. Very professional and efficient.
Great. Very helpful
Charles was very professional and explained all the recommendations thoroughly.
After an exhaustive search for an AC contractor, my last try was Williards who had previously done a new system install at my Sisters. During the visit they we prompt, polite, and masked. Knowing we had other contractors they asked if we had heat load calcs done, which we had. To save time, they offered to use this…
Technician was outstanding. Fantastic customer service!
Jose was friendly and professional. He did a great job!! He reconnected my humidity trap vent, and placed my new filter I provided for me. He was courteous and polite during his visit.
Great service, polite and on time.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $209–$786 |
| HVAC system repair | 235 | $205–$933 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $216–$495 |
| Install AC | 96 | $1.4k–$3.2k |
| Heating system repair | 82 | $166–$1.2k |
