How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREWillard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for heating system repair
Clear ✕All 82 Google reviews tagged “Heating system repair” · showing 20
Tyler did an excellent job! Very meticulous with explaining everything he did to our units.
Joe was Great, he is professional and knowledgeable in his trade. He went the extra distance by providing pictiures and explanation of current condition of indoor fan motor. Also a quote. Great tech! 10/28- Aaron's second trip here with correct parts. After he installed his new parts, furnace still had issues. He…
Showed up promptly took the time needed to make sure the job was done correctly and when he left we were very satisfied with the professionalism and work.
Henri was knowledgeable and professional in his electrical inspection. Keep him!! He is very professional!
He was very polite, on time and gave very good details
Great. Very helpful
Called and needed heat looked at because it wasn’t working at all over night and getting cold. Scheduling Representatives were very helpful and knowledgeable. Scheduled same day service on Veteran’s day, Kaylie G. got to the house within 1-2 hours. Evaluated system, including gas furnace, thermostat wiring and…
After an exhaustive search for an AC contractor, my last try was Williards who had previously done a new system install at my Sisters. During the visit they we prompt, polite, and masked. Knowing we had other contractors they asked if we had heat load calcs done, which we had. To save time, they offered to use this…
Called the same day hit me in very fast and professional
Did exactly what they said they would. Arrived on time, kept me informed.
This was by far the worst experience I have ever had with an HVAC company. They came out three separate times in just two days, and every single time gave me a different (and wrong) diagnostic. The first visit wasn’t even done by a real technician, and when two different techs came out the next day, instead of…
Was very thorough. Attention to detail made me feel his standard was high as though he was working on his own house.
Edit 7/22/25: De’undrey was out today and did a phenomenal job. De’undrey showed up promptly within the window quoted. He showed up and got straight to work on replacing the blower motor. De’undrey worked quickly and efficiently and didn't waste time. He was almost done with repairs and noticed there was another…
Kaylie was prompt, friendly and professional! We appreciated her attention to detail. ⭐️⭐️⭐️⭐️⭐️
Darrell was courteous and helpful in performing the service we needed. We intend to request him for future service calls.
Very Professional good service got my problem solved
Seth Green just did the HVAC maintenance of my unit and he is very professional in dealing with clients. He has an expert knowledge in what he is doing and he takes time to explain the things that he is checking on the unit. He is patient enough to explain what he is checking, the numbers reflecting in the tool he…
Roy was amazing in assessing our unit and giving us the best path forward. Willard was great, and went above and beyond to do a great job.
Honest, professional, on time, all very nice employees. Roy Ferrusca was wonderful. Getting some work done that was needed. Gave me a great price. Thank you Willard!!
Very good service
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $209–$786 |
| HVAC system repair | 235 | $205–$933 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $216–$495 |
| Install AC | 96 | $1.4k–$3.2k |
| Heating system repair | 82 | $166–$1.2k |
