How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREWillard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #98Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for plumbing leak repair
Clear ✕All 69 Google reviews tagged “Plumbing leak repair” · showing 20
Very friendly & courteous staff; from the people answering phone calls to the technicians. My service tech Zak W. was great & answered all of my questions regarding the service and others. My only concern was pricing but lately that seems to be the case with all products and services. Additionally had plumbing…
Jose Lopez, Jr. and Jose Ramos are two very excellent electricians! They came to install a whole house surge protector. But found problems with the old breakers that could be a potential safety issue. That hazard has been taken care of today during the same visit. My Mom and I are relieved and extremely grateful!
Ismael Sanchez... THANK YOU 🙏 My household will have water tonight because of you 👍 I bit off more than I could chew trying to fix things myself on into the night, but finally realized I need professional help. He showed up after dark and I offered to help out, but he put us At Ease by saying he would handle everything... and He DID.
Allan was super helpful and explained what was wrong and fixed it. He checked and double checked that everything was working correctly
JAMES FRENCH my Technician was very helpful in explaining everything to me took the time on showing me everything what was needed to repair the issues I was having.Nice and friendly
Miles & Cody were fantastic ! Appreciate their commitment to the job and quality of work.
Very kind and knowledgeable
Two associates, Cody Redd and another associate named Chris worked together to replace a water heater at my home. At regular intervals, Cody knocked on the back door to get our attention and update us on progress of the work. Cody and Chris were very well organized throughout the job, picked up all trash, took…
Edit 7/22/25: De’undrey was out today and did a phenomenal job. De’undrey showed up promptly within the window quoted. He showed up and got straight to work on replacing the blower motor. De’undrey worked quickly and efficiently and didn't waste time. He was almost done with repairs and noticed there was another…
Justice came out and helped out a ton! Quickly figured out what was wrong and diagnosed the issue with possible solutions!! Super nice and helpful.
Roberto Morales did a great job of explaining how he would repair and restore my badly clogged kitchen sink drain line. Very knowledgeable young man.
He was very professional and thorough. And very kind. I would highly recommend Korey for any plumbing needs
Very pleased with their work and professionalism. They walked me through the entire process and made me feel good about the repairs being made Zakary was great!!!
They did an excellent job. James French was very helpful and did the work in record time since I had to call them in a hurry and at the last minute. I appreciate their work and helpfulness.
Very happy with James!! Upfront and honest. Explained everything to me and showed me exactly what he was talking about.
Jose the electrician was great
William did a great and thorough job; with a high level of attention to detail. He made several suggestions on preventing future issues, and gave several options for us to think about.
Charles was very thorough and polite. He went above and beyond. When he finished I felt like I made a new friend.
Harrison Lawrence, showed up on time and did a detailed plumbing inspection inside and outside our home. Bathrooms and kitchen. He gave me peace of mind that all sinks faucets and pipes are in good condition. He recommended to keep up with the cleaning solution treatment and the yearly inspections Along with some…
We had a leak in our living room coming from the upstairs bathroom. It was the end the work day but Willard sent out Bryan Kitching who solved our issue. Granted, a hole had to be cut out of the drywall to access the problem but the leak was repaired and the dripping downstairs has all but dwindled down to a very…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $216–$807 |
| HVAC system repair | 235 | $205–$959 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $224–$535 |
| Install AC | 96 | $1.6k–$3.2k |
| Heating system repair | 82 | $161–$1.2k |
