Willard Heating, Cooling, & Plumbing

Very friendly & courteous staff; from the people answering phone calls to the technicians. My service tech Zak W. was great & answered all of my questions regarding the service and others. My only concern was pricing but lately that seems to be the case with all products and services. Additionally had plumbing… Read full review

Jose Lopez, Jr. and Jose Ramos are two very excellent electricians! They came to install a whole house surge protector. But found problems with the old breakers that could be a potential safety issue. That hazard has been taken care of today during the same visit. My Mom and I are relieved and extremely grateful!

Ismael Sanchez... THANK YOU 🙏 My household will have water tonight because of you 👍 I bit off more than I could chew trying to fix things myself on into the night, but finally realized I need professional help. He showed up after dark and I offered to help out, but he put us At Ease by saying he would handle everything... and He DID.

Allan was super helpful and explained what was wrong and fixed it. He checked and double checked that everything was working correctly

JAMES FRENCH my Technician was very helpful in explaining everything to me took the time on showing me everything what was needed to repair the issues I was having.Nice and friendly

Miles & Cody were fantastic ! Appreciate their commitment to the job and quality of work.

Very kind and knowledgeable

Two associates, Cody Redd and another associate named Chris worked together to replace a water heater at my home. At regular intervals, Cody knocked on the back door to get our attention and update us on progress of the work. Cody and Chris were very well organized throughout the job, picked up all trash, took… Read full review

Edit 7/22/25: De’undrey was out today and did a phenomenal job. De’undrey showed up promptly within the window quoted. He showed up and got straight to work on replacing the blower motor. De’undrey worked quickly and efficiently and didn't waste time. He was almost done with repairs and noticed there was another… Read full review

Justice came out and helped out a ton! Quickly figured out what was wrong and diagnosed the issue with possible solutions!! Super nice and helpful.

Roberto Morales did a great job of explaining how he would repair and restore my badly clogged kitchen sink drain line. Very knowledgeable young man.

He was very professional and thorough. And very kind. I would highly recommend Korey for any plumbing needs

Very pleased with their work and professionalism. They walked me through the entire process and made me feel good about the repairs being made Zakary was great!!!

They did an excellent job. James French was very helpful and did the work in record time since I had to call them in a hurry and at the last minute. I appreciate their work and helpfulness.

Very happy with James!! Upfront and honest. Explained everything to me and showed me exactly what he was talking about.

Jose the electrician was great

William did a great and thorough job; with a high level of attention to detail. He made several suggestions on preventing future issues, and gave several options for us to think about.

Charles was very thorough and polite. He went above and beyond. When he finished I felt like I made a new friend.

Harrison Lawrence, showed up on time and did a detailed plumbing inspection inside and outside our home. Bathrooms and kitchen. He gave me peace of mind that all sinks faucets and pipes are in good condition. He recommended to keep up with the cleaning solution treatment and the yearly inspections Along with some… Read full review

We had a leak in our living room coming from the upstairs bathroom. It was the end the work day but Willard sent out Bryan Kitching who solved our issue. Granted, a hole had to be cut out of the drywall to access the problem but the leak was repaired and the dripping downstairs has all but dwindled down to a very… Read full review

Eric came out to our home and was very polite and got us back up a running within a few minutes! Will 100% have him back at our home if there are any future issues!

Carlos Rivera. Willard’s AC-Plumbing. Call him. Best I’ve been around. Took on job at the end of day and went the extra mile, staying until he got it done. Friendly throughout the process and cleaned up after he was done. Very knowledgeable. I would use Carlos again and again.

Charles is the man! Very knowledgeable and kind!

First off, we appreciate that this company has 24 hr customer service. I made a late night/early morning call to their after-hours, U.S.-based customer service line to report water dripping from our ceiling. The customer service rep who answered my frantic phone call at 3:00AM was very helpful and ensured that a… Read full review

Thank you to Chuck and Kevin for saving our sanity! After having water coming out our living room floor, these men came in and saved the day. We will definitely keep Willard Heating, Cooling and Plumbing for our future needs!

Willard was extremely responsive, helpful, and professional while providing great service.

I had the privilege of hiring Bryan Kitching as my plumbing technician, and I can confidently say that he is a true professional in his field. Bryan's expertise and dedication to his craft were evident throughout the entire service. Bryan's arrival was prompt, and he immediately assessed the plumbing issue with a… Read full review

Bryan is extremely knowledgeable and offers the best options to solving my plumbing problems. He patiently inspected my house throughly from inside to outside. I am forever grateful

Technician was professional and explained service recommendations with upmost customer service and quality combined. Personal also made me feel at ease and trustworthy. I should have checked the silicone application before they left due to they missed the front of the toilet but I can finish that. Thanks

Gustavo Rodriguez!!! 10 stars ⭐️. Was very polite. Took his time explaining to my elderly companion every thing he was doing and why. Made him feel very comfortable. Showed up early and took care of the job quickly and efficiently. Great attitude and outstanding service! We will be requesting him for any of our… Read full review

Chuck was amazing, he was early, professional and very knowledgeable in his job! Would request him personally if I were in need of his services again!

Gave detailed explanation of what they needed to do to fix the issues and then after the repairs answered all my questions with understandable explanations. Patrick M and Emmorrick were excellent- great attitudes, professional , wore their shoe protectors in the house and cleaned up after their repairs were finished!

CHUCK was outstanding he resolved my issue and also showed me the problem.

Chuck was extremely nice and professional, explained all options and discussed everything we needed in detail.

Chuck was awesome on time and explained the repair.

Chuck was very helpful

I had a problematic leak near my water main and shut off receptacle. Brian did an awesome job and walked me through every step of the process. He was very upfront about even the smallest changes. Quality!!

Chuck was excellent on time and provided great customer service

Bryan Kitching was very knowledgeable, explained in plain terms what the problem was, the procedures to rectify the problem & finished in good time. Also, his demeanor was excellent. Hold on to him Willard!

Replaced receiver an controller in ceiling fan

Good service. Provided good information for future repairs. Pipe blockage was repaired or cleared

Great quality work done in a timely manner! Gustavo Rodriguez did a great job being really informative and helpful with parts needed/required to complete the job also very clean and efficient would definitely recommend him and or Willard for the job thanks again

We were lucky to have Chuck come by and diagnose where our water leak was and fixed it quickly. He was here earlier than expected, professional, and gave us quality tips as well. Willard sent out Chuck so quickly that we were surprised. We had a very good experience and are grateful to have everything working properly again.

Bryan was very polite, professional, informative, and helpful. Grade A job

Excellent and responsive service from Gustavo!

Excellent service. Thanks so much Bryan.

Bryan was very patient while we had him running all over the place. He offered us a temporary solution while we budgeted and scheduled something more permanent.

We had a line to our dishwasher that developed a leak, called and got same day service, found another issue while they were here, Jason, master electrician was out the next day to take care of it. Both gentlemen were very professional and courtesy. Will definitely be our go to for any plumbing or electrical issues… Read full review

Professional and fixed the issue

Baylee was incredibly thorough, nice and he resolved the problem. I am so happy! Thank you Baylee!!

This is my first time using Willard, and so far I have nothing but nice things to say. Bryan was very professional and explained everything to me.

Great service provided by Bryan Kitching. Provided several tips for ongoing maintenance and explained issues thoroughly and reviewed work following install.

Chuck May was very professional and great to work with

This company was great they were able to get me in there schedule the same day. Very nice and knowledgeable about the issue I would recommend them to anyone. Thanks for the hard work. Karran Ansley

Called thinking I had a leak. Chuck was amazing. He was very professional and arrived quickly. He checked everything and educated me on different plumbing things. Gave me different options and explained each one in detailed. Thank you, Chuck.

When the technician came out he immediately received a phone call to go to another job, he explained he just got to my place but I guess that didn’t matter. He surveyed the situation, said the leak was related to the sprinkler system and he couldn’t help me. He said I needed to have it capped off and he wasn’t… Read full review

Alex was timely very thorough and professional and. I highly recommend using Alex for all plumbing issues. Very courteous. Highly recommend Mr. ALEX RUSH

Professional, courteous, worked hard to insure I received best outcome, job well done all around

I called this company they made an appointment for 2 days later , between 2-4 pm. They never called and never showed. When I reached out to them they said they canceled my appointment and refused to service my location. And they are sorry for the inconvenience. Don’t call them if you want them to show up!!!

Rating only, no written review.