Willard Heating, Cooling, & Plumbing

He was very nice, professional and the service got done quickly. I would highly recommend!

Joe was Great, he is professional and knowledgeable in his trade. He went the extra distance by providing pictiures and explanation of current condition of indoor fan motor. Also a quote. Great tech! 10/28- Aaron's second trip here with correct parts. After he installed his new parts, furnace still had issues. He… Read full review

After an exhaustive search for an AC contractor, my last try was Williards who had previously done a new system install at my Sisters. During the visit they we prompt, polite, and masked. Knowing we had other contractors they asked if we had heat load calcs done, which we had. To save time, they offered to use this… Read full review

Eric was knowledgeable and helpful.

Edit 7/22/25: De’undrey was out today and did a phenomenal job. De’undrey showed up promptly within the window quoted. He showed up and got straight to work on replacing the blower motor. De’undrey worked quickly and efficiently and didn't waste time. He was almost done with repairs and noticed there was another… Read full review

Very Professional good service got my problem solved

Zackery was prompt and knowledgeable about the problems encountered so his repair was done very quickly and explained what caused the issue . Very thorough and efficient.

Seth Green just did the HVAC maintenance of my unit and he is very professional in dealing with clients. He has an expert knowledge in what he is doing and he takes time to explain the things that he is checking on the unit. He is patient enough to explain what he is checking, the numbers reflecting in the tool he… Read full review

This gentleman showed up ready to go and he solved most of the issues answered a majority of the questions and also informed us of where we needed to make the updates. All around opinion I would say he is professional accurate polite and on time which is a plus.

Very good customer service!!! Jacob Hensley, our tech, was on time and very professional and knowledgeable.

Jose & Justice explained everything. Was very professional.

Again Willard comes thru with fast and great service. I called today and they came today to repair. Our a:c and furnace was replaced 3 1/2 yrs ago by Willard and they are great! The tech today was David Romero did great and also have an estimate to clear our dryer vent. Thank so much!

Very knowledgeable on the system and what it would take to completely replace the system with no issues

Technician arrived on time and thoroughly checked system and made recommendations to improve quality of air environment and reliability.

Great Company, great service from very capable technicians.

Incredibly helpful and responsive! I highly recommend

Willard is great! Always professional, easy to schedule, arrive on time and do thorough inspections for regular maintenance.

The technicians were knowledgeable, friendly and did a great job

We used Willard AC to get a second opinion on AC repairs vs replacement. Brandon was extremely professional, knowledgeable and walked us through all our options. He went above and beyond to say the least. I would recommend Willard AC P&E and Brandon to anyone looking for an honest/expert diagnosis and solution!

Korey was courteous and professional. We always appreciate him helping us out.

Great repair and super quick, I definitely recommend. They are knowledgeable, professional and responsive.

Great! Korey was great. 5/5

Carlos Rivera is the best! He is very professional and thorough. I will remain a Willard customer because of my experience with Carlos.

Today was effective and efficient.

We’ve been with Willard for 20 years. They have always taken good care of us.

Patrick was excellent! Very helpful and answered all our questions! Thanks so much!

I returned from vacation to find my AC unit not working. My house was a miserable 97 degrees. I called Willard and they were able to get an appointment scheduled that evening. Within three hours of returning home, my unit was fixed and cooling. Great customer service all the way around!

The technicians were outstanding. They were knowledgeable, clean, courteous and thorough. We needed a new AC unit and they came the next day and installed it. We will be using them in the future.

Michael got to our house quickly, was extremely professional and explained things thoroughly. Great guy! Willard always has good people. And the owners are second generation.

extremely thorough and kind , got here within 2 hours of my call.

Our technician was great

Omar came out to repair my old a/c he was great and wonderful . Really nice and knows his stuff. I am going to request him every time.

Bryan came and fixed the kitchen faucet. Well done.

Knowledgeable about the problem. Quickly pinpointed the issue. Fast fix with no up sale.

We have an almost 5 year old system that needed a part that was no longer available. Patrick worked through the issue and made the repair. He explained everything clearly and was very professional and friendly.

Korey provided excellent service was on time and explained the issue in a way I could understand. I signed up for the maintenance program and feel safe in doing so knowing Willards standard of service. This is our 3rd time calling them and always an easy experience from the service rep to the on-site technician.

Desmond and Jose are the best! Overall service and accessibility outstanding!

Patrick found the issue that was causing a breaker to trip when stage 2 heat was activated. The breaker is 30 amps and the unit is 60 amps. Seems like something the installation should have known to check for.

Great service! Fast and efficient. Friendly and professional. 10/10

My air conditioner stopped working. While researching repair companies online, I found Willard Heating & Air to have excellent customer reviews. My technician Jason Tyler, provided exceptional service. He was very knowledgeable, friendly, & curious. Highly recommended!!

Brandon Evick was very thorough, transparent, honest, and informative. Helped educate me as a homeowner as to what he was doing, inspecting, showing me results good/bad, and easy to work with. Would recommend him to friends and family.

Good

Great service from office to field. Tyler got the job done quick and demonstrated in depth knowledge of the trade. The office folks were nice, professional, and accommodate 3 reschedules with grace due to life issues. All around great job to their team! If you need HVAC repair, do yourself a favor and use these folks.

On the. AC repair We were very happy with the service that was provided so we give it five stars thank you very much Richard and Ginger.

Don Garner was on time and diagnosed my issue quickly.

Very friendly, on time and prompt. Gave us his recommendations for what we needed and talked us through every reason. 10/10 would call again!

Quick response. My AC unit was diagnosed and repaired in under 30 minutes.

Don G. was the person that came out today. He did a tremendous job. I would highly recommend Willard Heating & Air. Thank you Don.

Willards was amazing - knowledgeable, professional and committed to fixing an HVAC problem in a home I had purchased. The problems were complicated - insufficient return air, poorly located air handler, etc and it took time to diagnose and come up with a remediation plan. Mark and Chris were consummate… Read full review

Mark and Chris were great. Great communication. Arrived earlier than expected, which was great. Explained everything they did. Were able to look at another issue, while they were there. Very professional.

Will was efficient and detailed in the work he did for us.

Sal was very professional and went over everything thing I needed for my air conditioner and showed pictures and videos (very cool) Willard is my new hvac company 5 stars and 2 thumbs up and highly recommend willard

Sal did an amazing job (thank you Sal)... He came in and found what was causing our humidity issue. We love Willard and feel they are hands down the BEST ac company around. Willard has amazing Techs and the girls in the office are a delight to work with too, always so cheerful and willing to help. Thank you to the Willard team and all your hard work.

Tim & all of the Willard staff are amazing. So thorough, helpful & kind.

Great prompt friendly service from experienced folks who know their business!

Omar did a great job! Very professional

This was our first time using them. They were professional and prompt and courteous and immediately sent me pictures and receipt with all the work done! We are sold. Thank you!!

Was very professional

Ivan was great! Very helpful and kind. Explained exactly what was going on in easy to understand terms. He even took photos and videos of the work he did. Very professional and courteous. I also appreciated how quickly he was able to come. We were not left long without AC in the excruciating heat! Thank you so much… Read full review

We are very satisfied by Willard’s service. They did a great job!

Andrew is a professional. Couldn’t be happier with his skill level and his attitude toward customer service.

Absolutely the best in the city

It took me a long time to decide which company to use for the installation of my new HVAC (And I am not easy to please sometimes). In addition to the detail used by the technician to assess my homes requirements, I also noted that the owner Randy took the time to personally respond to many of the on-line issues from… Read full review

Sal was phenomenal! Super helpful, friendly, and knowledgeable, and can tell he is very passionate about his job! The company is awesome!

Enrique is very courteous and knowledgeable of his professional duties. He has explained some needed repairs that can be delayed for a short while. My unit is 14 years old. The needed repairs will keep it going for several more years. He is careful of protecting my home, wearing foot covers inside the house. Kept a… Read full review

Good service and honest

Like the other service professionals from Willard, Clever was thorough & professional with excellent communication skills. He explained his findings, the the recommended interventions and cost. A great reflection on Willard

Great service, as always.

My Willard Heat & AC technician, Sal Palmieri, was prompt, friendly, and very professional. I went up into the attic with Mr Palmieri after he finished replacing our thermostat. After the recent record cold weather , I realized that two of our Heating units were not working properly. Sal was very deliberate as he… Read full review

Scott did an excellent job, finding and repairing the problem. This is the second problem he's fixed for me. I hope that they send him again. if I need help with it.

I highly recommend Willard! Getting our AC fixed within two hours of initially calling for an appointment on a hot Sunday afternoon was such a relief! Office staff was so friendly and personable and our technician Darrell was so courteous, prompt, professional and knowledgeable. Very pleased!

Honest, professional, and knowledgeable! Scott with Willard Air was absolutely on-point. I am grateful to have been referred by a friend to Willard! Top-notch!

Tony Dellos nice guy, professional, polite, personable, honest AAA+++.

I've used them a couple of times now and I am just thrilled about their service, all the way from the phone call to the job end result.

Showed up on time and made the repair quickly.

I called at nine, they got us a technician very quickly. He came and fixed the problem right away. He was friendly, efficient and intelligent. It’s not even 11 and my house is cooling now. We will use them again.

We use Willard Heating and Air Conditioning personally for 2 homes and for our luxury interior design business. They are prompt, professional and always meet or exceed our high expectations.

The technician changed my day from going downhill to a very positive experience. He had a great attitude and listened!

Darrell and Alex were polite and professional. They wore masks and booties. As far as I know they repaired what needed to be done.

Telephone receptionist was very helpful - Technician arrived EARLY - knew his business - was VERY professional - completed all work in a prompt and effective manner - we were very satisfied in all regards.

Sal was friendly, knowledgeable and efficient. I will certainly use Willard Heating & Air Conditioning again.

Sal was very professional checked every thing out fixed the problem.

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