How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREWillard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for water heater installation
Clear ✕All 40 Google reviews tagged “Water heater installation” · showing 20
Very friendly & courteous staff; from the people answering phone calls to the technicians. My service tech Zak W. was great & answered all of my questions regarding the service and others. My only concern was pricing but lately that seems to be the case with all products and services. Additionally had plumbing…
Jose Lopez, Jr. and Jose Ramos are two very excellent electricians! They came to install a whole house surge protector. But found problems with the old breakers that could be a potential safety issue. That hazard has been taken care of today during the same visit. My Mom and I are relieved and extremely grateful!
James did a great job. He went above and beyond to explain the equipment and how to care for it. Highly recommend him!
Noah Sims was a great technician and recommended and ready to service my plumbing needs.
Jose made us a visit and looked at our AC unit as well as the electrical issue. He was very helpful and very knowledgeable as to what the issue was. I would recommend him and Willard Heating.
Getting a hold of these folks by phone is almost impossible. All calls go to an answering service and they dont communicate well with the home office. Their phone system has been broken for weeks. Their outbound caller ID shows "spam likely." They also can't handle inspections on the same day as installation. They…
Noah was very professional and helpful in trying to get me financial assistance for the work that needs to be done. In the future I will request his services.
Everything was great! Seth was amazing and fixed our problem. Thank you
Jose stopped by to check the electrical system of our home and did a great job assessing our needs. He was very knowledgeable and professional. Well done.
De'undray completed work on my HVAC system and did a wonderful job. The buildup in the pipe where the system drained was clearly evident when he took the time to show me the picture of the inside of the pipe. His quick assessment indicated the brass pipe fitting needed replacement. He cleaned up and left the area…
James French did an excellent job in completing my request to come back and demonstrate/answer questions about the service he provided last week. Thank you for your service!
Annual inspection of house plumbing. Inspection was thorough and documented then presented for review. Issues were well explained and different solutions offered. Great service as usual.
Jose Lopez, excellent.
The Technician took the time to explain everything that he did & what need to be done
Kaylie was friendly and professional. Explained the issues and what needed to be done for HVAC and furnace service and cleaning and how they will do it and provided an estimate.
Ismael was great!!! 10/10 experience
James is very professional and such a nice guy. His work is impeccable. I will continue to ask for him in the future.
Very professional, clean installation.
Great service. The technician , Justice, was professional and wonderful to work with. Extra time spent explaining inspection and maintenance solutions. Excellent job!
Awesome, professional and fast.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $209–$786 |
| HVAC system repair | 235 | $205–$933 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $216–$495 |
| Install AC | 96 | $1.4k–$3.2k |
| Heating system repair | 82 | $166–$1.2k |
