Willard Heating, Cooling, & Plumbing
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 6,947 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Willard Heating, Cooling, & Plumbing for 8 kinds of job.
Willard Heating, Cooling, & Plumbing for water heater installation
Clear ✕All 40 Google reviews tagged “Water heater installation”
Very friendly & courteous staff; from the people answering phone calls to the technicians. My service tech Zak W. was great & answered all of my questions regarding the service and others. My only concern was pricing but lately that seems to be the case with all products and services. Additionally had plumbing…
Jose Lopez, Jr. and Jose Ramos are two very excellent electricians! They came to install a whole house surge protector. But found problems with the old breakers that could be a potential safety issue. That hazard has been taken care of today during the same visit. My Mom and I are relieved and extremely grateful!
James did a great job. He went above and beyond to explain the equipment and how to care for it. Highly recommend him!
Noah Sims was a great technician and recommended and ready to service my plumbing needs.
Jose made us a visit and looked at our AC unit as well as the electrical issue. He was very helpful and very knowledgeable as to what the issue was. I would recommend him and Willard Heating.
Getting a hold of these folks by phone is almost impossible. All calls go to an answering service and they dont communicate well with the home office. Their phone system has been broken for weeks. Their outbound caller ID shows "spam likely." They also can't handle inspections on the same day as installation. They…
Noah was very professional and helpful in trying to get me financial assistance for the work that needs to be done. In the future I will request his services.
Everything was great! Seth was amazing and fixed our problem. Thank you
Jose stopped by to check the electrical system of our home and did a great job assessing our needs. He was very knowledgeable and professional. Well done.
De'undray completed work on my HVAC system and did a wonderful job. The buildup in the pipe where the system drained was clearly evident when he took the time to show me the picture of the inside of the pipe. His quick assessment indicated the brass pipe fitting needed replacement. He cleaned up and left the area…
James French did an excellent job in completing my request to come back and demonstrate/answer questions about the service he provided last week. Thank you for your service!
Annual inspection of house plumbing. Inspection was thorough and documented then presented for review. Issues were well explained and different solutions offered. Great service as usual.
Jose Lopez, excellent.
The Technician took the time to explain everything that he did & what need to be done
Kaylie was friendly and professional. Explained the issues and what needed to be done for HVAC and furnace service and cleaning and how they will do it and provided an estimate.
Ismael was great!!! 10/10 experience
James is very professional and such a nice guy. His work is impeccable. I will continue to ask for him in the future.
Very professional, clean installation.
Great service. The technician , Justice, was professional and wonderful to work with. Extra time spent explaining inspection and maintenance solutions. Excellent job!
Awesome, professional and fast.
Justice, he was patient and thorough in his assessment - and the company worked with us to get us taken care of. Thank you!!
I had a thorough plumbing inspection done with Justice Norris. He looked at absolutely everything that had to do with water. He even uncovered an outdoor faucet I needed! He went under the house and took pictures and showed me the needy spots. I could tell he loves his j I b and giving me information. I highly recommend Willard![
Repair new heating system
William did a great and thorough job; with a high level of attention to detail. He made several suggestions on preventing future issues, and gave several options for us to think about.
Right from estimates, appointment, to completion of installation of a brand new Lennox system - 3T + 3.5T....every tech was extremely professional in telling you what they are going to do....as well as taking pictures to let you know how they did it. Five stars all the way.
These guys are great. Did a great job installing and I use them four times a year for service. Well trained and knowledgeable. Highly recommend.
I used Willards after a referral from my neighbor. I have been pleased with their professionalism, speed and willingness to make sure I understood the water sensor on the Water heater! I have the protection plan they offer to help keep things in the home running smoothly. A big plus for me!
Charles was able to answer all my questions with confidence. Water heater needed to be brought up to code so I was given several options. I'm very satisfied with the installation.
Bryan came and fixed the kitchen faucet. Well done.
Excellent Service all around. Gustavo performed a thorough inspection, provided multiple options for a new Hot Water Heater and installed a new Hot Water Heater at our convenience. Superb, professional, customer service from the original appt. to the installation.
Chuck was very professional and knowledgeable. Finished in a timely manner and was very friendly and helpful. Definitely recommend.
Excellent consultation beforehand. On time schedule, job done quickly and well. Price is on the high side.
Very good company to work with and Bryan did an excellent job in replacing our garbage disposal and hot water heater. I highly recommend them!
Charles and Brian (Bryan) were great. They took time to explain things, showed me pictures, and worked well together. The 5 stars are for them. Not every experience we've had with Willard has been 5-star worthy.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 474 | $37–$295 |
| A/C system maintenance | 424 | $39–$393 |
| A/C system repair | 266 | $209–$786 |
| HVAC system repair | 235 | $205–$933 |
| Heating system maintenance | 181 | $39–$251 |
| Repair HVAC | 105 | $216–$495 |
| Install AC | 96 | $1.4k–$3.2k |
| Heating system repair | 82 | $166–$1.2k |