How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%81+11.5Replies to reviews 7%48+3.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREWilliams Plumbing & Heating
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.8★ from 300 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Williams Plumbing & Heating for 8 kinds of job.
Williams Plumbing & Heating for toilet repair
Clear ✕All 14 Google reviews tagged “Toilet repair”
Jason did a great job. He is a very nice person. He was very thorough. He repaired a shut off valve that over the years no one was willing to do and made sure all of the other shut off valves actually worked and did not leak. Replaced two faucets and replaced everything in my two toilet tanks and fixed the leak in my kitchen sink. He
Second time Jason came. Both times he was quick and efficient in finding the trouble and fixing it. We’ll be asking for him if needed again. PS: The dogs like him, so he must be ok.
Very nice man!
On time and great communication. Explained exactly what was needed and how much it would cost to repair 2 toilets. Friendly and efficient. I would definitely recommend to friends and family.
Very polite. Explained everything. Will continue to use.
Jason was very courteous, thorough and respectful. He did a great job for us. We highly recommend him and Williams Plumbing. Well use them again if we need plumbing work done.
Jason and Kirk did a great job on our plumbing project and are great guys!
Very prompt, courtesy, and communicative! Would recommend 100%
Kirk and team were great to deal with!!. Very informative and helpful.
Kikrk was professional, friendly and knowledgeable. They responded very quickly and I am pleased the work he performed. Definitely recommend
Plumber was upfront with pricing and knowledgeable aboutwhat needed to be done. Found reasonable solutions to problems and made suggestions for any future concerns. Was somewhat rushed so worked very quickly. Some cleanup required after he left. A tool was dropped and punctured my new flooring. I know it was…
Great service! High quality job - recommend to everyone- Kirk Hollo did a great job - Thank you
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 14 | $251–$667 |
| Plumbing pipe repair | 10 | $429–$1.2k |
| Plumbing leak detection | 7 | $78–$444 |
| Faucet repair | 7 | — |
| Drain cleaning | 7 | $271–$432 |
| Water heater repair | 5 | — |
| Faucet installation | 4 | — |
| Repair HVAC | 4 | $57–$738 |
