Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Willow Glen Landscape, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%87+13.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Willow Glen Landscape, Inc.

Woodridge, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 23 landscape designers · 5.0★ from 51 Google reviews

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Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Willow Glen Landscape, Inc. is better than 99% of landscape designers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Willow Glen Landscape, Inc. is better than 96% of landscape designers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Willow Glen Landscape, Inc. is better than —% of landscape designers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Willow Glen Landscape, Inc. is better than 87% of landscape designers.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Willow Glen Landscape, Inc. is better than 100% of landscape designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Willow Glen Landscape, Inc. is better than —% of landscape designers.–
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Reviews for your job

Customers hired Willow Glen Landscape, Inc. for 8 kinds of job.

Willow Glen Landscape, Inc. for landscape design construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape design construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Landscape design construction”

Beth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My experience with Willow Glen Lawn & Landscaping was exceptional. From start to finish, the kindness, professionalism and outcome were outstanding. Tom who was the lead was the best person to deal with in every way. He helped at every single turn, every detail and the outcome was perfect. His team were so…

Customer photo from Beth's reviewCustomer photo from Beth's review
Landscape design constructionDriveway landscaping
Tom16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I called midseason with a project and they were the only company to respond. Despite being very busy they worked with me patiently, were friendly and did conscientious work.

Walkway landscapingLandscape design constructionLandscape installations
Joanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tom was an absolute joy to work with. He was responsive and on the day of our landscaping project he personally went to the store to make some adjustments to our plant choices to ensure a high quality product. His crew was professional and did amazing work. I will definitely be using this company again for future landscaping needs.

Great priceLandscape design construction
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We are so impressed with the organization, knowledge and caring for our landscape from Willow Glen. Since we met with Tom and discussed our lawn's needs going forward, we have felt comfortable and excited to see our future landscaping develop.

Reasonable priceLandscape design constructionGardening servicesLandscape installations
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tom and team are incredibly easy to work with and extremely responsive. They are patient when working through design and even provide renderings to help you visualize the project.

Reasonable priceLandscape design constructionGrass seedingLandscape installations
Coach3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tom has been taking care of my lawncare needs for many years now. His crews have done a great job on my home with weekly mowing and fertilizer treatment. He's also done some amazing hardscaping work for me. He is patient. Not a pushy salesman. Comes up with great suggestions. He also uses his CAD software to give…

Reasonable priceWalkway landscapingLandscape design constructionGardening services

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations6—
Landscape design construction6—
Gardening services6—
Walkway landscaping4—
Lawn care4—
Backyard landscaping3—
Yard designs2—
Custom landscape design2—

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