iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%90+62.3Reliability 31%94+28.9Experts Score= 91Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 130 wedding caterersiPosition by Experts Score among all companies we track in this category. · better than 78%
4.9★★★★★33 Google reviews · 14 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Wilma Lott Catering 4.9 out of 5 based on 33 reviews, highlighting consistent satisfaction with food quality and service for weddings, birthdays, and takeout meals. Customers frequently praise the variety of dishes, reasonable pricing, and helpful communication, including assistance with vendor recommendations. The owner did not reply to any reviews, and no common criticisms emerged from the provided excerpts, which were exclusively five-star ratings.
Google rating: 4.9 out of 5 from 33 reviews (94% five-star).
Reviews on this page: 33 Google reviews (19 with written comments, 2 with photos).
Owner responses: the business replied to 0% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Wilma Lott CateringWedding Caterers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wilma Lott Catering: 90/100 on this factor. Category median: 83.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wilma Lott Catering: 94/100 on this factor. Category median: 86.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wilma Lott Catering: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 40.–
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Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
4.9of 5
5 stars3194%
4 stars26%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
100%praise
Praise14100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Price & value536%
Staff & attitude429%
Speed & response214%
Quality & results17%
Honesty & trust17%
Would recommend17%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The sandwich trays were great and reasonably priced.”
“The day-of catering staff was so kind, hard-working, and respectful.”
“On the day of my 75th, the staff arrived right on time.”
“Every single time they have delivered fantastic service and spectacular food.”
“…ews and relationship with the venue and our coordinator that we just trusted it would work out.…”
“I highly recommend her.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Kim7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We’ve had Wilma Lott cater many events in the past. Last night they catered a rehearsal dinner at our home. The food was so delicious. We had requested scallops and wow did they deliver! They were prepared to perfection and everyone raved about how good the food was! We also had chicken piccata, a pasta dish…
Kelsey4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Wilma Lott catered our wedding day. We first reached out to them hoping they could help us with our dream menu, a Persian buffet. They said of course! We sent them some recipe ideas and they brought them to life. At the tasting, we could not believe how amazing the food was. At the wedding, all of our guests raved…
Mindy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Wilma Lott Catering truly surprised us! We got so many compliments on our food, with many people going back for seconds at the buffet, which we did not expect from ‘wedding food’. We were planning the wedding long distance so did not get a chance to meet the staff in person or do a tasting, so it was based on their…
Linda5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
On May 29th Wilma Lott catered my 75th birthday. I have used them for every major event in my family, weddings, birthdays, graduations, and memorials over the past almost 40 years. I would never consider using anyone else. The food has been consistently fabulous, the service the best! In a world where customer…
PamLocal Guide · 107 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Everything we have had from her has been amazing and will continue to go. Needs 10 MORE stars
CourtneyLocal Guide · 90 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Throughout the pandemic Wilma Lott has been doing curbside pickup meals. We've had beef bougion, salmon in a creamy caper, prime rib, pastas etc etc. Everything is always fresh, plentiful and above all else, delicious! Dinners are very complete typically consisting of a protein, a side( rice, raviolis, mashed…
We’ve had Wilma Lott cater many events in the past. Last night they catered a rehearsal dinner at our home. The food was so delicious. We had requested scallops and wow did they deliver! They were prepared to perfection and everyone raved about how good the food was! We also had chicken piccata, a pasta dish and roasted vegetables, everything was delicious! Thanks so much Wilma Lott!
Kelsey Barger4 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
Wilma Lott catered our wedding day. We first reached out to them hoping they could help us with our dream menu, a Persian buffet. They said of course! We sent them some recipe ideas and they brought them to life. At the tasting, we could not believe how amazing the food was. At the wedding, all of our guests raved about the food the whole night, and even today they still talk about it. We had multiple people ask for recipes! The day-of catering staff was so kind, hard-working, and respectful. They prepared everything beautifully and were very professional. Thank you to Robert, Amanda, and the day-of crew for making the food the hit of our wedding!
Mindy Hagan3 reviewsiTotal number of Google reviews Mindy has written across all businesses on Google Maps, not just this one.
Wilma Lott Catering truly surprised us! We got so many compliments on our food, with many people going back for seconds at the buffet, which we did not expect from ‘wedding food’. We were planning the wedding long distance so did not get a chance to meet the staff in person or do a tasting, so it was based on their reviews and relationship with the venue and our coordinator that we just trusted it would work out. We didn’t want the stereotypical fare and limited vegetarian options so went with a Thai inspired menu that they were able to pull from other recipes. We also did some add on desserts which were very popular. The package and pricing per person was incredibly budget friendly and included water service and a beverage table for tea/coffee/lemonade.
Linda Groobin5 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
On May 29th Wilma Lott catered my 75th birthday. I have used them for every major event in my family, weddings, birthdays, graduations, and memorials over the past almost 40 years. I would never consider using anyone else. The food has been consistently fabulous, the service the best! In a world where customer service is not always good, Robert and his staff made me feel like I was the only customer they had. On the day of my 75th, the staff arrived right on time. They were so pleasant and when I became stressed they “talked me off the ledge” and made it such a fun and relaxed day for me and my guests. Thank you Robert and staff. Can’t wait for the next party.
Pam StanfillLocal Guide · 107 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Throughout the pandemic Wilma Lott has been doing curbside pickup meals. We've had beef bougion, salmon in a creamy caper, prime rib, pastas etc etc. Everything is always fresh, plentiful and above all else, delicious! Dinners are very complete typically consisting of a protein, a side( rice, raviolis, mashed potatoes), a veggie and usually come with a salad as well. Cookies and brownies can be purchased as desert for $1. High quality, delicious and affordable
Rhoda HingLocal Guide · 6 reviewsiTotal number of Google reviews Rhoda has written across all businesses on Google Maps, not just this one.
We've hired Wilma Lott for various milestone events and ordered yummy meals during COVID. Every single time they have delivered fantastic service and spectacular food.
Tracy LevineLocal Guide · 91 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Tried their takeout dinner last night for the first time. My guy, who considers himself a Clam Chowder in a Bread Bowl aficionado, declared the chowder in his top 3 favs and the bread bowl #1 for its crispy outside, soft inside texture. Along with the 3 sides it was enough for 2 of us to share. Will definitely be back.
